I am not sure whether this is a bug in the software or a problem on the my side, since I have very unusual setup. But anyways.
I can't see any chat channel after changing of toon.
Step-by-step:
I start the game, login, select the toon.
All fine, i see a lot of messages from other players on multiple channels in the chat window.
I press ESC, select "Change Character", select the other toon (or even the same).
I do not see anything in chat window besides technical messages, generated by client. There also no "joining channel" messages.
I press ESC. select "Logout". select any toon.
I do see chat messages again.
This started to happen about a month ago.
My setup:
I play from Linux, using WINE64 5.1 (with 5.0, 4.8 everything the same) with windows fonts, physX, vcrun[2010-2015] installed. My Internet-provider probably meddled vith http-traffik (trying to replace banners by its own), so, to start the game i have to blacklist some domains ( www.google-analytics.com, d.analytic.host, p.analytic.press) in /etc/hosts, otherwise the game is crashed on startup. I have some problems with access to this forum from the PC I play on.
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https://www.arcgames.com/en/forums/neverwinter#/discussion/comment/13142908
https://www.arcgames.com/en/forums/neverwinter#/discussion/comment/13144180