The Voth Zone [aka the area controlled by the Voth (similar to the area controled by allied forces and the contested zone) aka the area marked on the Dyson Sphere's map on the far East as "Voth Zone" aka "the Zone that was not released"], has been infiltrated by the Undine, thus becoming the Undine Battlezone. This is the…
This is absolutely incorrect. It all depends on how your ISP routes you to our servers. If they are routing you through the affected regional ISP, you're going to have an issue. The sever at this time is as healthy has it could be. Bingo! Cheers, Brandon =/\=
No worries :) As Trendy mentioned in that post, she'll have an official news piece about it on Friday -- she just wanted to give everyone in the forums a heads-up, though. Cheers, Brandon =/\=
Yes, it's disappointing that we can't help, but as I mentioned, we can't control the Internet. This would be like saying we can't let you visit the studio because the city decided to shut down the roads around us. We can only ensure that everything on our end is good, and it is. Cheers, Brandon =/\=
This reveals that you're not even leaving the European continent, let alone connecting to us. The regional ISP will have to resolve the issue for you to regain connection :( Not the news you want to hear, but it's the only news I can really provide. Cheers, Brandon =/\=
Instructions on how to run a tracert: http://sto-forum.perfectworld.com/showthread.php?t=225155 We hope this resolves for those of you affected soon! Cheers, Brandon =/\=
Sounds like you're not affected then. It all depends on the hops your ISP takes you through to get to us. That's why you still might be able to stream online video but not connect to our network. If they share the same hops, both would be inaccessible. Cheers, Brandon =/\=
Your ISP? I didn't. Regional ISP that your ISP routed you through, yes. We can't control the Internet, unfortunately. Maybe if Q was here... Cheers, Brandon =/\=
I'm routed through cogent and an connecting without an issue. However, our entire office in Amsterdam is unable to connect, hence this being an issue in the overseas hops. Cheers, Brandon =/\=
Server is up, but by chance, are you all in the EU? Internet health reports may indicate that some online services are unreachable due to a regional ISP issue: http://www.internetpulse.net This is unfortunately out of our control :( Cheers, Brandon =/\=
Good news, Captains! The network issue has been resolved and you should be able to log in once again to STO. We'll see you in-game! Cheers, Brandon =/\=
Hi Captains! I'm baaaacccck! The STO team is conducting their final checks before letting you back in. I would estimate that will have you back in game between 12 and 17 minutes :) P.S. I transported Morrigan home because she's been here all day :) I'll tell her all you miss her. Cheers, Brandon =/\=
There was :) http://sto-forum.perfectworld.com/showthread.php?t=1009211 Note: The original thread with all the really nice replies (some even made me cry!) that I wanted to be able to read for the rest of my life was deleted in a horrible accident, sadly :( (#SmirkFail) Cheers, Brandon =/\=
I do! I've been working on some build tweaks, so I really need to test em out. Especially my Bulwark Snooper! P.S. Trendy made a quick trip to In-N-Out. She'll be back soon (without bacon, unfortunately)! Cheers, Brandon =/\=
Hi Captains, Thank you all for sticking with us today as we continue to triage the network issue we are currently experiencing I've posted this blog with more information: http://www.arcgames.com/en/arc-news/detail/3039013 Please be sure to check it out, as well as bookmark the Twitter link within it so you can stay up…
By tuskin67 (@Tuskin) By fenix010 (@fenix010) Again, congratulations to all our winners, and a big thank you to all our participants. We hope you decide to participate again in future, similar contests. The original details about this contest can be found here. We'll see you around the galaxy! Live long and prosper, The…