Your "New" prize is broken before it started. The Sec 31 heavy rifle blue-screen crashes the game. I run my own Armadas, and players who bought the tokens and earnt the rifle right away Can't use the weapon without crashing. Give the Monkeys their typewriters back. Youguys clearly have No Idea what your doing.
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Please detail the map you were in, the name of the character that is crashing, how many other players were with you, What previous abilities you and them may have used. Also detail which enemies you were fighting at the time of your ps4 crashing while using the secondary ability of the beam rifle.