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alerianacm Perfect World Employee

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alerianacm
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  • mylaxinha

    Hello Alerianacm, I would like to know about the gifts until May 20th, I know it was 2015, but I would like to know if I can still get mine, I arrived too late :(
    August 2018
  • andisuuu
    Hi aleriana, please can u tell me what can i do about guild emblem?
    i already send my new emblem like 3 days ago and it not change, i cant see if the upload is right or not, cuz i try without the emblem on the folder and its the same msg "your emblem are sucefull upload..." if u can, can u see that for me please? thank you
    September 2015
    • alerianacm
      alerianacm
      Hi there,

      Can you tell me the name of your guild?
      Please, make sure that the icon is 48x48 portable network graphics (.png) 24 or 32 bit, color profile RGB, RGBA format file. If the problem persists, please submit a ticket to our support. https://us.royalquest.com/support/
    • andisuuu
      andisuuu
      my guild name is "Dragonerdz", but it already change, but take like 3 days for that i ask, thank you
  • tld11410
    Is there a way to report players through the game launcher? Or do I have to go to the support pages and file a ticket?
    July 2015
    • alerianacm
      alerianacm
      Hi there,

      Sure, you can report players using "Help" button right bottom of your game screen. Choose a right category and explain what has happened. It would be great if you will submit a screenshot. :)