alerianacm Perfect World Employee

Comments

  • Hi there, We've experienced some connection issues after the patch was uploaded but now it should be completely fixed! Thank you for being patient.
  • Thanks for your amazing feedback <3 Memories are important
  • Hey! You need to submit a ticket to our Support providing your account details (e.g. nicknames, levels and classes of your playable characters). Please sign in our website with the Arc account you're playing on. Done!
  • Lots of our players are playing easily without paying a penny. Of course in some instances you need to spend more time in the game to get a good gear and earn bunches of gold to get all you want, but this is how it always works. All in-game real shop commodities can be bought in the Market with gold if you believe that is…
  • Please, submit a ticket to our Technical Support and attach this screenshot. Thanks in advance. We will help you as soon as possible.
    in Error Comment by alerianacm August 2015
  • Lots of our players prefer to play solo and they don't have any difficulties with that. :) Warlock and Sorcerer are really strong solo classes. Sniper also good to easy kill anyone or anything with right gear and build. Each class can easily heal himself.
  • Please, submit a ticket to our Technical Support and explain them a problem. We will try to help you as soon as possible!
  • There was some connection issues through Arc platform. Now everything should be resolved. Please, try to connect to the game again.
  • There was some connection issues through Arc platform. Now everything should be resolved. Please, try to connect to the game again.
  • I love the idea, but it would be really difficult in technical realization. What is more, all mentors should be truthful and experienced in the game to be able to help other players. Otherwise, we will just give benefits to everyone who may not fulfill their responsibilities properly. :) Feel free to help our players and…
  • This issue is supposed to be fixed now. In case if it persists, please, submit a ticket to Arc Support. Thank you in advance. http://support.arcgames.com
  • Depends on the level of the zone that you need :)
  • The best way to find it out is to start playing, don't you think? ;)
  • Just click on these two "titles" and you will be transferred to these threads on our Forum page :)
  • When players enter the game for the first time, the system asks to create a Pin Code to protect your account in the future. If you have forgotten your Pin Code, please, submit a ticket to our Technical Support with your account details (e.g. how many characters you have, nickname and lvl one of them). Thank you in advance.
  • You can get Arcon Shards during the Arcon Battle event. Please, read "All About Currencies" Guide. And also check Arcon Battles schedule. Hope it will help! :)
  • Please, turn off your firewall, check that you have the latest version of Arc Client and that you have good internet connection. Try to connect again. In that case, if the problem persists, please send a ticket to the Arc Support (http://support.arcgames.com). We do everything that is possible from our side in cooperation…
  • > @vampi1 said: > on arc games menu click on royal quest sends me straight to log in, click login gives me the error, keeps bypassing password screen to characyer screen but nothing shows up, do i need to uninstall then install again and risk losing all my characters You won't lose your characters anyway. Please, turn off…
  • Please, submit a ticket to our Support. They will help you as soon as possible for sure. Thank you in advance. http://us.royalquest.com/support/
    in error Comment by alerianacm June 2015
  • Hi there, Unfortunately, there is no way to change your Guild Name. But you can change your Guild Emblem and rewrite it with "D" and your emblem will be approved in 48 hours! Hope it will help.
  • Unfortunately, Royal Quest doesn't have settings to look up and around. Thanks for your feedback, we will take this into consideration. :)
  • We don't stop involve new people to the game and it just needs some time. :)
  • Please, submit a ticket to our Support and explain your problem. Also we ask you to send Confirmation of purchase. http://us.royalquest.com/support/
  • Yes, please, submit a ticket to our Support (http://us.royalquest.com/support/). We will need more information about your account, for example amount of your characters, nickname and lvl one of them. Thanks in advance.
  • Free Gifts should be distributed now. Please, check you in-game Mailbox and find there free pet, mount and decoration. Contact our Support (http://us.royalquest.com/support/) if you still don't have them on your account.
  • Free Gifts will be distributed in 3 days. Please, let us know, if after 3 days you won't get your Free Gifts. Thank you in advance.
  • The Game is managed by 1C Online Games, LLC.
  • Press Enter to open the Dialog Window, choose a channel in which you want to talk and Press Enter to send your message.
    in Chat Comment by alerianacm May 2015
  • Contact me whenever you need :)
  • > @didradamagi said: > I download and made a character May 19th and I haven't recived any gift yet Have you checked your in-game Mailbox? If you didn't find your gifts there, please, submit a ticket to our Support (http://us.royalquest.com/support/).