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What is the Arc Client?
Install Arc
Howdy, Stranger!
sthero Arc User
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Issue still ongoing. Remains unresolved.
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Facing the same issue every bleeding day! It is beyond frustrating. Sometimes the Cryptic splash screen does not even load. I just get just a black screen with the rotating circle icon. No cryptic logo, no progress bar, nothing. Have to kill the process from the TM, then start again and it works OK. Dunno what is going on!!
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Same issue here. Game patched right now and then this... VVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVV
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Its working again!!!
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Yes.
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Welcome to the club, mate!
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Haven't bothered to update. Will wait till I read about some positive outcomes. Support asked me to do a traceroute and send them the txt file incl the name of my ISP and the part of the world I play from. Done that and now waiting for their reply.
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Integrated Intel HD Graphics 4600 here.
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Still crashing.
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Ditto!
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Latest response from support that I received: "Upon further investigating, our Lead GM found out that the promised fix has not resolved the issue for some players. We truly are sorry for what has happened. Rest assured, however, that we are coordinating with the Development Team to get this fixed the soonest. You may wait…
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I too have integrated Intel HD Graphics 4600, and as far as I am aware, they mentioned in the graphics update announcement that this will work even after the change next year! So I fail to see why integrated graphics should be a problem now!! I am sure they have bunged it all up somewhere in the patch. Hope they resolve it…
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Did what support asked. Uninstalled arc, game - deleted leftover files - did a fresh reinstall - download used up (wasted) a lot of GB of my data - clicked on Engage - which lead me to the Graphics reset screen - the screen froze - the game crashed - produced a crash incident ID. All this for nothing!! FFS!!!! Suggestion…
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Did what support asked. Uninstalled arc, game - deleted leftover files - did a fresh reinstall - download used up (wasted) a lot of GB of my data - clicked on Engage - which lead me to the Graphics reset screen - the screen froze - the game crashed - produced a crash incident ID. All this for nothing!! FFS!!!! Suggestion…
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Did what support asked. Uninstalled arc, game - deleted leftover files - did a fresh reinstall - download used up (wasted) a lot of GB of my data - clicked on Engage - which lead me to the Graphics reset screen - the screen froze - the game crashed - produced a crash incident ID. All this for nothing!! FFS!!!! Suggestion…
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Yes, was asked by support to send dxdiag text file. Then asked to do a force verify, then run in safe mode. Nothing worked. Now have been asked to uninstall the game and leftover files, do a fresh reinstall and see if that fixes the issue. I am going to try doing that now. All this is so effing frustrating!!! :/
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The latest patch HAS NOT fixed anything! The game still crashes. :/
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1. Yes 2. Tried with both Arc and the exe file. Don't have steam. 3. Yes 4. Win 10
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1. No 2. Yes
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Same here! Tried everything. Nothing works. Sent an email to support. They asked for the dxdiag text file. Have sent it to them. Haven't been able to play since the update. Hope this gets resolved quickly.
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Getting this message since last 15 minutes.... 'Unable to authenticate. Connection to the server timed out.'
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Which mission would that be? I'm also facing this issue during the mission 'Brushfire'. I tried playing this mission with not 1 but two characters and both had the same problem!! Had to eventually close the client through task manager.
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Turning off Lighting 2.0 fixed the issue for me as well!! No more crashes........as yet. :smile:
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Just as I suspected. 'Control' managed to take control of the servers. We are all DOOMED!!!! :o
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^ This is for console and not PC!! Server is still down as of now!! :(
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Thank you so much for this!!! I did have to re-download the patch, which was almost a whopping 4.4 GB!! All is well again.
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Faced this issue as well. No need to restart the mission. Just log out and log in and you will be able to access the console.
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Thank you so much!! :) :) :)
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Have the same problem, only that I was able to transfer all the duplicate items to the bank slots, thus emptying the OB and was then able to access the reward packs in the inventory. Don't know whether to delete the duplicated items and bridge officers all of which are 'Max - one per character only'!!
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Ok...so they are freebies. Ty for that. But do these badges and titles have any practical functions in the game?? Are they of any worth to the players?? If not, then I really don't see the logic of giving out such stuff!