I've tried submitting a ticket for this. Having played romulan before I know she's stuck waiting for her brother to speak with her. That's what happens next in that faction's version. I guess the fact that he isn't in FED or KDF factions was overlooked when they made this arc available to other factions.
I suppose I shouldn't expect better from a company that brought us, and failed at, City of Heroes. Star Trek should have gone to the guys who do EVE Online.