isomorphism Arc User

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Hey neosaturn. I'm sorry to hear you're having trouble. I'm a Cryptic programmer who works on (among other things) the network communication for STO. It sounds like something is blocking outbound connections from some programs on your computer to our servers. I think it's interesting that it sounds like your Launcher is…

in Can't log in to STO Comment by isomorphism February 2013
At approximately 1 AM PST today (9 AM UTC December 12, 2012), Cryptic made a routing change that may work around this issue. Our networking experts have done some analysis and, while the source of the Internet connectivity disruption is not known, they have made a change to route affected traffic by a different path. Our…

in Extreme Lag, Disconnects Constantly Comment by isomorphism December 2012
Cryptic and PWE can confirm that this issue is occurring, and it is being investigated by our technical personnel to try to track down where the problem is. It's not yet clear if this is an issue on Cryptic's side, Comcast's side, or some intermediate provider. To restate what other people said in the thread, traffic…

in Extreme Lag, Disconnects Constantly Comment by isomorphism December 2012