Okay so update, finally received a response on my ticket. Basically the GM could do nothing and had no idea what the problem was so he escalated my ticket and today, two days later, I receive an email telling my ticket is closed with out explanation or solution.
@chipg7 It is a starship that I had purchased previously using zen. But this time I was just trying to get it on a second toon. @tom61sto it is on the PC, the ship is the Reliant Class - Light Advanced Cruiser T6 @locutusx5 as a single ship on the CStore it shows available, I did find it under the cross faction bundles tab…
I have $30 of zen sitting in my account I bought through Steam specifically so I could be master keys to sell. I have been on probation for over a week and am getting no help from customer service. I have been a subscriber for several months before this and made several zen purchases before this just not through Steam. I…
Thanks for responding. Here is a partial copy of my DXDiag: System InformationTime of this report: 9/15/2013, 10:32:08 Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130801-1533) Language: English (Regional Setting: English) System Manufacturer: Gateway System Model:…