I absolutely agree that the old exploration system was sub-par to say the least. With bringing back I was more thinking of something in the spirit of exploring new (randomly or procedurally generated) systems. Maybe getting a personal but sharable exploration map generated by a solid and substantial system. While the…
My ticket about a compromised account is now in the third week. It took more than a week to get any confirmation of receiption and since that I haven't heard anything. Because I don't know if the whole account might be reset in order to recover everything I didn't play during that time. This is very frustrating and I'm…
Ouch, sorry to hear that your chars even got deleted. I hope you'll get back everything. Right now I don't think I should play until the issue is resolved, too. Though my chars are still there I expect some kind of rollback to an older state. By the way, the confirmation mail for the ticket I sent via email got the…
I stand corrected. In between the standard security advices I didn't notice the hint to write to a support email instead of using the ticket system (as advised in other posts). I have done so now. Thanks for pointing me towards the right direction :)
Was the first thing I did. I'm just still hoping to get a character rollback to before some of them were completely plundered. I surely would not grind all that stuff again.
My ticket about my compromised account to PWE is now about a week old and I haven't heard anything about it yet. Can anyone tell me if that is the normal time it takes? I am a bit afraid that my ticket has gone into the great void. Especially because every time after I submit one, the ticket category gets changed from…
Good point! I checked my mail account again and found an email from Thursday morning that I overlooked: "We have received a request from you to change your account's registered email address. A confirmation email has been sent to your new email address for verification. " This will teach me to look more often into my…
Thanks for your sympathy. Really appreciated right now. After almost half an hour I now received my confirmation for the login and email change. When I turn on conspiration mode and wear my tinfoil hat I realize that yesterday or the day before there was an emergency maintenance for the STO servers. I remember this because…
Ouch, after a week of absence I just found out that my characters have been stripped of everything remotely valuable. I can confirm that the hacker(s) have changed the account email prior to logging in so there would be no account guard mail sent to their victims. EDIT: I received an information mail about the change of my…