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Ok...when will I get the perks?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
So, I bought the lifetime subscription about an hour ago....the credit card has already been pegged and the email from Cryptic stating thanks for the money came to me. I log in all ready to make a new Lib Borg character and find that I have no new two slots available to me. I do have the Combadge so I am assuming that the subscription is in place as it says it is under the my account page.

Could the fact that about a year ago I purchased two character slots be confusing the system?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Have you tried filing a support ticket?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    yes I did...got the standard thanks for your input......now im waiting for chat help
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Unless I am missing something, I don't see where you get the two character slots, atleast on the Lifetime offer page.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    hm, I am not sure but I think I got another 2 slots about 1 year ago.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Unless I am missing something, I don't see where you get the two character slots, atleast on the Lifetime offer page.

    Yeah, I'm pretty sure that was a limited offer for Lifetime & 12 month subscription packages offered prior to the game's release.

    Luckily, you can buy more character slots in the Cstore. :p
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    The pre-purchased slots should not make a difference, as I had the same situation when I got my LTS during the last sale and had no problems.

    Go to the C-Store and Claim your Package... it should be listed under specials or something like that.

    Then I think everything should show up.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    ahhh ok thanks...found it in the c store as described.
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