I'm getting every day around 300 Mails from the exchange and only 7-10 % of them are containing items.
That means, i can check 300 mails every day in order not to miss an returned item.
I'm getting every day around 300 Mails from the exchange and only 7-10 % of them are containing items.
That means, i can check 300 mails every day in order not to miss an returned item.
Would be nice, if that could be changed somehow.
Thanks
Quick question here: Do you have alts selling items on the exchange... Thoose might be returned items from there.
I noticed that for some reason, on my main, i can see the mails, but no longer see the items attached to that alt, unless i am logged on to them.
You can only get the attached item with the char which posted the item on the exchange. Every other char will only see the standard mail without any items. So try to read your mails with all chars before deleting them.
If this isn't the problem... nope no idea what is wrong.
That's exactly the point.
I always have to log through all my chars and have to check, if there are items in the mails.
But it's a huge amount of mails per char and there are no more than 4 or 5 items returned normally.
But if you don't have this problem, i will wait until i have all items back and will not put them back to exchange for a week. Maybe this solves this problem
Hmm, the problem still exists.
I'm getting mails from 2 months ago every day.
Obviously only a few people are having this bug, but it would be nice, if this could be solved although.
Hmm, the problem still exists.
I'm getting mails from 2 months ago every day.
Obviously only a few people are having this bug, but it would be nice, if this could be solved although.
this has been a long term problem that started with season 3's release. there has already been several other threads on the subject and it was mentioned in one of the engineering reports as being Under Investigation.
i'd suggest that you submit a bug report.
as you seem to have found out, items that expired are returned to the character who posted them are can only be picked up from the mail / viewed by that particular character. its possible that you deleted these mails thinking that they were empty before you realised this. in that case the mail will continue to be sent empty until customer service resolves the problem for you....
it may take a couple of months if its a bug report.
my missing expired sale items took 8+ weeks at an estimate before they were returned.
i'd suggest that you stop deleting the emails in the meanwhile, limit the amount of characters you use to sell with and regularly take down items before they expire and reprice them etc.
other than that possibly send stormshade a pm, he'll love me for suggesting that - but thats what he's here for, to liaise with customers.
it'd be nice if the developers would make some form of announcement regarding the status of this issue though.
One of the updates changed it so instead of expired auctions being accessible by any character on your account it is only accessible, (retrieve expired item) from the character that put it on the exchange.
If only the posting character can see or retieve the item, then they should list the character name in the email. That would pretty much solve this issue.
There was a WoW add-on I used to automatically take items lfrom mail and delete the mail. I just had to click one button and it solved all my auction spam.
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/10char
/10char
Quick question here: Do you have alts selling items on the exchange... Thoose might be returned items from there.
I noticed that for some reason, on my main, i can see the mails, but no longer see the items attached to that alt, unless i am logged on to them.
if you are at a console and trying to take the item, then i dunno whats wrong
If this isn't the problem... nope no idea what is wrong.
I always have to log through all my chars and have to check, if there are items in the mails.
But it's a huge amount of mails per char and there are no more than 4 or 5 items returned normally.
But if you don't have this problem, i will wait until i have all items back and will not put them back to exchange for a week. Maybe this solves this problem
I'm getting mails from 2 months ago every day.
Obviously only a few people are having this bug, but it would be nice, if this could be solved although.
this has been a long term problem that started with season 3's release. there has already been several other threads on the subject and it was mentioned in one of the engineering reports as being Under Investigation.
i'd suggest that you submit a bug report.
as you seem to have found out, items that expired are returned to the character who posted them are can only be picked up from the mail / viewed by that particular character. its possible that you deleted these mails thinking that they were empty before you realised this. in that case the mail will continue to be sent empty until customer service resolves the problem for you....
my missing expired sale items took 8+ weeks at an estimate before they were returned.
i'd suggest that you stop deleting the emails in the meanwhile, limit the amount of characters you use to sell with and regularly take down items before they expire and reprice them etc.
other than that possibly send stormshade a pm, he'll love me for suggesting that
it'd be nice if the developers would make some form of announcement regarding the status of this issue though.
I made the problem go away be logging in with my alt and having him take the items and deleting the emails. That stopped the emails all together.
It's obnoxious. And at the very least if they are going to spam my Inbox they should at least duplicate the items for me.
Are people allowed to make add-ons for STO?