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Exchange: Auction lot expired

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I'm getting every day around 300 Mails from the exchange and only 7-10 % of them are containing items.
That means, i can check 300 mails every day in order not to miss an returned item.

Would be nice, if that could be changed somehow.

Thanks
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2011
    nobody else having this problem?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2011
    nope

    /10char
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2011
    nope

    /10char
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2011
    Althoguh I don't get 300+ plus Mails, I got a decent number of them with no auction lot attached to it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2011
    Tgai_Spock wrote:
    I'm getting every day around 300 Mails from the exchange and only 7-10 % of them are containing items.
    That means, i can check 300 mails every day in order not to miss an returned item.

    Would be nice, if that could be changed somehow.

    Thanks

    Quick question here: Do you have alts selling items on the exchange... Thoose might be returned items from there.

    I noticed that for some reason, on my main, i can see the mails, but no longer see the items attached to that alt, unless i am logged on to them.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2011
    if the item is being returned, you have to be at an actual mail console to take the item

    if you are at a console and trying to take the item, then i dunno whats wrong
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2011
    You can only get the attached item with the char which posted the item on the exchange. Every other char will only see the standard mail without any items. So try to read your mails with all chars before deleting them.


    If this isn't the problem... nope no idea what is wrong.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2011
    That's exactly the point.
    I always have to log through all my chars and have to check, if there are items in the mails.
    But it's a huge amount of mails per char and there are no more than 4 or 5 items returned normally.

    But if you don't have this problem, i will wait until i have all items back and will not put them back to exchange for a week. Maybe this solves this problem
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Hmm, the problem still exists.
    I'm getting mails from 2 months ago every day.
    Obviously only a few people are having this bug, but it would be nice, if this could be solved although.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Tgai_Spock wrote:
    Hmm, the problem still exists.
    I'm getting mails from 2 months ago every day.
    Obviously only a few people are having this bug, but it would be nice, if this could be solved although.

    this has been a long term problem that started with season 3's release. there has already been several other threads on the subject and it was mentioned in one of the engineering reports as being Under Investigation.

    i'd suggest that you submit a bug report.

    as you seem to have found out, items that expired are returned to the character who posted them are can only be picked up from the mail / viewed by that particular character. its possible that you deleted these mails thinking that they were empty before you realised this. in that case the mail will continue to be sent empty until customer service resolves the problem for you....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    the problem ist, that i wrote a ticket and a gm report 3 weeks ago....no response, nothing happened.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    it may take a couple of months if its a bug report.

    my missing expired sale items took 8+ weeks at an estimate before they were returned.

    i'd suggest that you stop deleting the emails in the meanwhile, limit the amount of characters you use to sell with and regularly take down items before they expire and reprice them etc.

    other than that possibly send stormshade a pm, he'll love me for suggesting that :p - but thats what he's here for, to liaise with customers.

    it'd be nice if the developers would make some form of announcement regarding the status of this issue though.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Ok, Thank you
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    I found the solution by doing this:
    1. Go to the mail with your character and check through and grab all items. Delete all emails even if there is no item.
    2. Log out.
    3. Log in with alt and repeat steps 1 and 2.
    4. Repeat with all characters.

    I made the problem go away be logging in with my alt and having him take the items and deleting the emails. That stopped the emails all together.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    One of the updates changed it so instead of expired auctions being accessible by any character on your account it is only accessible, (retrieve expired item) from the character that put it on the exchange.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    If only the posting character can see or retieve the item, then they should list the character name in the email. That would pretty much solve this issue.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    I started having this happen once they fixed Tribble's cloning process and I cloned myself.

    It's obnoxious. And at the very least if they are going to spam my Inbox they should at least duplicate the items for me.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    There was a WoW add-on I used to automatically take items lfrom mail and delete the mail. I just had to click one button and it solved all my auction spam.

    Are people allowed to make add-ons for STO?
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