I'm certain I was logged in at Head Start yet the counter said 272 two weeks ago. I wrote that off as my memory being wrong, but I checked again recently and it said 250.
I too have been stuck at 192 days for 3 weeks. hopefully this gets fixed.
weird, my name here doesn't show me as a lifetime. I assume i have to go set that myself?
I've been experiencing a similiar problem. Just spoke to Atari Account & Billing support and they said it needed to be escalated to the next tier. Wondering when I'll hit endgame and get this resolved.
Anyways, my in game counter says 383, and it has for several months (I remember noticing it well before the 300 day vet rewards were handed out). And on my account, it says 336 days. BS!! Should be at 394 days by my record.
This is a known issue that we're tracking, as Salami has mentioned. Our Account and Billing Representatives have the ability to fix for this for you while we work on a more permanent solution.
You can contact them here, by either submitting a ticket, or through Live Chat from 9am to 9pm PST (That's GMT -7).
I too have been stuck at 192 days for 3 weeks. hopefully this gets fixed.
weird, my name here doesn't show me as a lifetime. I assume i have to go set that myself?
Go to the "My Account" Link above, then under "Miscellaneous", click on "Group memberships." Hit the radio button for "Career Officer."
This is a known issue that we're tracking, as Salami has mentioned. Our Account and Billing Representatives have the ability to fix for this for you while we work on a more permanent solution.
You can contact them here, by either submitting a ticket, or through Live Chat from 9am to 9pm PST (That's GMT -7).
Thanks,
Stormshade
Thanks Stormy, for answering! I've been watching to see if it would fix itself, and I got sick and tired of waiting around. It seems that this is linked to upgrading to a lifetime membership (meaning it's a pretty big issue coming up as more people notice it), can you tell us what exactly happened to make the hamstertron generator in the day counter to break down?
Comments
Mine is stuck at 358
I apologize for any inconvenience this may cause.
Thank you
It's not much an incovenience I was wandering about why it stop
weird, my name here doesn't show me as a lifetime. I assume i have to go set that myself?
Salami, you may be interested in this topic as well: http://forums.startrekonline.com/showthread.php?goto=newpost&t=204644
Talaxia, go to "My Account" at the top of this page, then look for "Group Memberships" and select the Career Officer group.
Anyways, my in game counter says 383, and it has for several months (I remember noticing it well before the 300 day vet rewards were handed out). And on my account, it says 336 days. BS!! Should be at 394 days by my record.
You can contact them here, by either submitting a ticket, or through Live Chat from 9am to 9pm PST (That's GMT -7).
Thanks,
Stormshade
Go to the "My Account" Link above, then under "Miscellaneous", click on "Group memberships." Hit the radio button for "Career Officer."
Thanks Stormy, for answering! I've been watching to see if it would fix itself, and I got sick and tired of waiting around. It seems that this is linked to upgrading to a lifetime membership (meaning it's a pretty big issue coming up as more people notice it), can you tell us what exactly happened to make the hamstertron generator in the day counter to break down?
thanks! i searched everything that i thought might have that option but never touched that catagory.