I'm going to begin and end this post on a positive note. So to begin, STO has some really amazing content, especially the new featured episodes. As with Cryptic's other games, the level of customization is amazing. The problem is, once you get to max level the end game is so insanely boring there is virtually no reason to log in until a new mission is added the next week. But I'm hoping the Foundry will make a big difference in this regard
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Endgame is awful in STO: very repetitive and the only incentive is marginally better (and sometimes worse) gear.
Likewise, I agree than when the team manages to put out content it tends to be great (especially these last few episodes).