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My game keeps crashing...

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited March 2010 in The Academy
I haven't been able to get on since Thursday. The game loads fine until it gets to the character selector. Then it freezes before the page fully loads and crashes with this error.

Initializing...
Attaching to crashed process...
Harvesting data from crashed process...
Mode: Customer
Gathering Data Validation Info...
ERROR: DV: Unable to find patchxfer.log
Communicating with Cryptic Error Tracker...
Preparing Diagnostic Information...
Writing Mini Dump...
Terminating crashed process...
Waiting for description dialog to close...

I don't think it's because of the new patch because I could play fine on Thursday when it came out.


I've tried literally everything I can think of.

- turning off and turning back on my computer
- uninstalling and reinstalling the game
- uninstalling and deleting the cryptic folder then reinstalling
- updating my drivers
- deleting old stuff I don't use anymore (my memory was really low)


If anyone has any suggestions, that would be awesome!
Post edited by Unknown User on

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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Try starting in safe mode! Sounds daft - but it may help. I mean starting the game in safe mode from launcher options - you could try the PC in safe mode too! If it works in safe mode or if you think it may help, try rolling back your comp with a system restore.

    When you say memory really low ... assume you mean hard storage capacity - as in hard drive space as apposed to RAM - which is a whole different kettle of fish!

    GL - Hope you sort it soon.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    when the launcher comes up click options

    one option will be safe mode check mark that then click engage when rdy
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Safe mode didn't work either. Neither did force verify.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    You should probably buy a new game. :D
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    folds wrote: »
    You should probably buy a new game. :D
    You actually may be on to something here... I was having all sorts of issues with the Pre-patch until I uninstalled my patched Beta Client, and reinstalled off of one of my Retail Package DVDs... Older buggy code, and the accumulated file damage caused by Grand Mall System Crashes build up over time...
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    ericajoanne wrote: »
    Safe mode didn't work either. Neither did force verify.

    Have you tried uninstalling the game and re-installing?
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