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Problem with Collectors Edition delay !

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited January 2010 in The Academy
Dear all,

I hope somebody can help, after the billing support seems to be overloaded.

I ordered the collectors edition via amazon. 2 days ago I got informed, that there will be a delay of delivery, as the production firm seems to have whatever issues. Now my beta key has been extended, but I am not able to get the Lifetime subscription with the playable Borg, which I want to have of course.

Second, I cannot use my credit cards !! Which are somehow not accepted. But this seems to be either a problem due to missing key (which of course is in my collectors edition which I don

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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    You can get the lifetime sub with your pre-order key. As for your billing issues with not taking your card, that's something you'd have to talk to the billing department.

    Steps:

    1 pre-order
    2 create account
    3 register pre-order key (emailed to you by the company you pre-ordered from)
    4 follow link to lifetime sub while logged into the site
    5 purchase lifetime sub
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