Frequent Disconnects

vulcanmonk · October 2022

Since mid-September I've been experiencing disconnects from the game; maybe once every hour or so, and the frequency changed based on the day/time. However, since yesterday, 10/14/22 the frequency has increased dramatically. Today, during a 30min session I was DC'ed 6 times, and while on ESD I can't stay connected for longer then 3 minutes. The game is basically unplayable. I'm wondering if anybody else is experiencing this and if they've found a work around. I've performed a traceroute; results below.

Tracing route to patchserver.crypticstudios.com [208.95.184.200]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms SAC2V1K.lan [192.168.1.1]
2 14 ms 16 ms 10 ms cpe-98-14-26-1.nyc.res.rr.com [98.14.26.1]
3 17 ms 4 ms 10 ms lag-56.plpknj4602h.netops.charter.com [68.173.201.198]
4 18 ms 7 ms 7 ms lag-132.nyquny9101r.netops.charter.com [68.173.198.82]
5 14 ms 14 ms 14 ms lag-25.nycmny837aw-bcr00.netops.charter.com [107.14.19.22]
6 17 ms 18 ms 19 ms lag-20.nwrknjmd67w-bcr00.netops.charter.com [66.109.5.139]
7 15 ms 15 ms 18 ms lag-14.asbnva1611w-bcr00.netops.charter.com [107.14.17.239]
8 17 ms 29 ms 19 ms lag-0.pr2.dca10.netops.charter.com [66.109.5.117]
9 26 ms 18 ms 23 ms akamai.prolexic.com [206.126.236.219]
10 23 ms 20 ms 18 ms po110.bs-b.sech-iad.netarch.akamai.com [209.200.144.200]
11 * * * Request timed out.
12 26 ms 18 ms 19 ms ae121.access-a.sech-iad.netarch.akamai.com [209.200.144.205]
13 18 ms 23 ms 17 ms a72-52-63-39.deploy.static.akamaitechnologies.com [72.52.63.39]
14 25 ms 24 ms 29 ms a72-52-27-212.deploy.static.akamaitechnologies.com [72.52.27.212]
15 31 ms 30 ms 30 ms 198.49.243.237
16 31 ms 25 ms 27 ms patchserver.crypticstudios.com [208.95.184.200]

Trace complete.

vulcanmonk · October 2022

So it's still happening, game is, at times, unplayable. Tech support post said to run a 'pingpath' and post it. This is what I got:

Tracing route to patchserver.crypticstudios.com [208.95.184.200]
over a maximum of 30 hops:
0 Gaming-Core.lan [192.168.1.142]
1 SAC2V1K.lan [192.168.1.1]
2 cpe-98-14-26-1.nyc.res.rr.com [98.14.26.1]
3 lag-56.plpknj4602h.netops.charter.com [68.173.201.198]
4 lag-132.nyquny9101r.netops.charter.com [68.173.198.82]
5 lag-25.nycmny837aw-bcr00.netops.charter.com [107.14.19.22]
6 lag-20.nwrknjmd67w-bcr00.netops.charter.com [66.109.5.139]
7 lag-14.asbnva1611w-bcr00.netops.charter.com [107.14.17.239]
8 lag-0.pr2.dca10.netops.charter.com [66.109.5.117]
9 akamai.prolexic.com [206.126.236.219]
10 po110.bs-b.sech-iad.netarch.akamai.com [209.200.144.200]
11 * * patchserver.crypticstudios.com [208.95.184.200]

Computing statistics for 275 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Gaming-Core.lan [192.168.1.142]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% SAC2V1K.lan [192.168.1.1]
0/ 100 = 0% |
2 13ms 0/ 100 = 0% 0/ 100 = 0% cpe-98-14-26-1.nyc.res.rr.com [98.14.26.1]
0/ 100 = 0% |
3 13ms 0/ 100 = 0% 0/ 100 = 0% lag-56.plpknj4602h.netops.charter.com [68.173.201.198]
0/ 100 = 0% |
4 17ms 0/ 100 = 0% 0/ 100 = 0% lag-132.nyquny9101r.netops.charter.com [68.173.198.82]
0/ 100 = 0% |
5 18ms 0/ 100 = 0% 0/ 100 = 0% lag-25.nycmny837aw-bcr00.netops.charter.com [107.14.19.22]
0/ 100 = 0% |
6 16ms 0/ 100 = 0% 0/ 100 = 0% lag-20.nwrknjmd67w-bcr00.netops.charter.com [66.109.5.139]
0/ 100 = 0% |
7 21ms 0/ 100 = 0% 0/ 100 = 0% lag-14.asbnva1611w-bcr00.netops.charter.com [107.14.17.239]
0/ 100 = 0% |
8 22ms 0/ 100 = 0% 0/ 100 = 0% lag-0.pr2.dca10.netops.charter.com [66.109.5.117]
100/ 100 =100% |
9 --- 100/ 100 =100% 0/ 100 = 0% akamai.prolexic.com [206.126.236.219]
0/ 100 = 0% |
10 --- 100/ 100 =100% 0/ 100 = 0% po110.bs-b.sech-iad.netarch.akamai.com [209.200.144.200]
0/ 100 = 0% |
11 --- 100/ 100 =100% 0/ 100 = 0% patchserver.crypticstudios.com [208.95.184.200]

Trace complete.

Frequent Disconnects

Comments