unable to start game client: Client quit unexpectedly

f9thretxc · March 2022

Things I have tried. Removed PAtch on Demand. Safe mode, Double checked, and double checked drivers again. Turn on run as admin. Turn off Run as admin. Tried launching without ARC. Verify files. Twice. Restarted PC.

Below is the DXDIAG.

System Information

Time of this report: 3/21/2022, 19:23:38
Machine name: DESKTOP-2DN7M6S
Machine Id: {7910986F-F0BB-41E3-A643-66A186ADFBFB}
Operating System: Windows 10 Home 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: OptiPlex 9010
BIOS: BIOS Date: 06/28/18 15:21:22 Ver: A30.00 (type: BIOS)
Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 16384MB RAM
Available OS Memory: 16338MB RAM
Page File: 7795MB used, 10974MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0928 64bit Unicode

DxDiag Notes

Display Tab 1: No problems found.
Display Tab 2: No problems found.
Display Tab 3: No problems found.
Display Tab 4: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Sound Tab 5: No problems found.
Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices

Card name: NVIDIA GeForce GTX 1660 SUPER
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce GTX 1660 SUPER
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_21C4&SUBSYS_87531043&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 14160 MB
Dedicated Memory: 5991 MB
Shared Memory: 8169 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.642578,0.332031), Green(0.322266,0.623047), Blue(0.146484,0.055664), White Point(0.280273,0.290039)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: 100018254
Monitor Id: SZM0000
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll
Driver File Version: 30.00.0015.1179 (English)
Driver Version: 30.0.15.1179
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:True Enabled:False
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 2/9/2022 7:00:00 PM, 1058408 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-6284-11CF-6877-5CA70EC2D335}
Vendor ID: 0x10DE
Device ID: 0x21C4
SubSys ID: 0x87531043
Revision ID: 0x00A1
Driver Strong Name: oem14.inf:0f066de393ec985d:Section056:30.0.15.1179:pci\ven_10de&dev_21c4
Rank Of Driver: 00CF2001
Video Accel:
DXVA2 Modes: {86695F12-340E-4F04-9FD3-9253DD327460} DXVA2_ModeMPEG2_VLD {6F3EC719-3735-42CC-8063-65CC3CB36616} DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD {32FCFE3F-DE46-4A49-861B-AC71110649D5} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10 {20BB8B0A-97AA-4571-8E99-64E60606C1A6} {15DF9B21-06C4-47F1-841E-A67C97D7F312} DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC {9947EC6F-689B-11DC-A320-0019DBBC4184} {33FCFE41-DE46-4A49-861B-AC71110649D5} DXVA2_ModeVP9_VLD_Profile0 DXVA2_ModeVP9_VLD_10bit_Profile2 {DDA19DC7-93B5-49F5-A9B3-2BDA28A2CE6E} {6AFFD11E-1D96-42B1-A215-93A31F09A53D} {914C84A3-4078-4FA9-984C-E2F262CB5C9C} {8A1A1031-29BC-46D0-A007-E9B092CA6767}
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 4
MPO Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
MPO Stretch: 10.000X - 0.500X
MPO Media Hints: resizing, colorspace Conversion
MPO Formats: NV12,YUY2,R16G16B16A16_FLOAT,R10G10B10A2_UNORM,R8G8B8A8_UNORM,B8G8R8A8_UNORM
PanelFitter Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
PanelFitter Stretch: 10.000X - 0.500X

f9thretxc · March 2022

Card name: NVIDIA GeForce GTX 1660 SUPER
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce GTX 1660 SUPER
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_21C4&SUBSYS_87531043&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 14160 MB
Dedicated Memory: 5991 MB
Shared Memory: 8169 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.642578,0.332031), Green(0.322266,0.623047), Blue(0.146484,0.055664), White Point(0.280273,0.290039)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: 100018254
Monitor Id: SZM0000
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll
Driver File Version: 30.00.0015.1179 (English)
Driver Version: 30.0.15.1179
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:True Enabled:False
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 2/9/2022 7:00:00 PM, 1058408 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-6284-11CF-6877-5CA70EC2D335}
Vendor ID: 0x10DE
Device ID: 0x21C4
SubSys ID: 0x87531043
Revision ID: 0x00A1
Driver Strong Name: oem14.inf:0f066de393ec985d:Section056:30.0.15.1179:pci\ven_10de&dev_21c4
Rank Of Driver: 00CF2001
Video Accel:
DXVA2 Modes: {86695F12-340E-4F04-9FD3-9253DD327460} DXVA2_ModeMPEG2_VLD {6F3EC719-3735-42CC-8063-65CC3CB36616} DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD {32FCFE3F-DE46-4A49-861B-AC71110649D5} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10 {20BB8B0A-97AA-4571-8E99-64E60606C1A6} {15DF9B21-06C4-47F1-841E-A67C97D7F312} DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC {9947EC6F-689B-11DC-A320-0019DBBC4184} {33FCFE41-DE46-4A49-861B-AC71110649D5} DXVA2_ModeVP9_VLD_Profile0 DXVA2_ModeVP9_VLD_10bit_Profile2 {DDA19DC7-93B5-49F5-A9B3-2BDA28A2CE6E} {6AFFD11E-1D96-42B1-A215-93A31F09A53D} {914C84A3-4078-4FA9-984C-E2F262CB5C9C} {8A1A1031-29BC-46D0-A007-E9B092CA6767}
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

f9thretxc · March 2022

Card name: NVIDIA GeForce GTX 1660 SUPER
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce GTX 1660 SUPER
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_21C4&SUBSYS_87531043&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 14160 MB
Dedicated Memory: 5991 MB
Shared Memory: 8169 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.640625,0.330078), Green(0.300781,0.600586), Blue(0.150391,0.060547), White Point(0.280273,0.290039)
Display Luminance: Min Luminance = 0.010000, Max Luminance = 1499.000000, MaxFullFrameLuminance = 799.000000
Monitor Name: Generic PnP Monitor
Monitor Model: SAMSUNG
Monitor Id: SAM0F14
Native Mode: 3840 x 2160(p) (60.000Hz)
Output Type: DVI
Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: AdvancedColorSupported
Driver Name: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll
Driver File Version: 30.00.0015.1179 (English)
Driver Version: 30.0.15.1179
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:True Enabled:False
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 2/9/2022 7:00:00 PM, 1058408 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-6284-11CF-6877-5CA70EC2D335}
Vendor ID: 0x10DE
Device ID: 0x21C4
SubSys ID: 0x87531043
Revision ID: 0x00A1
Driver Strong Name: oem14.inf:0f066de393ec985d:Section056:30.0.15.1179:pci\ven_10de&dev_21c4
Rank Of Driver: 00CF2001
Video Accel:
DXVA2 Modes: {86695F12-340E-4F04-9FD3-9253DD327460} DXVA2_ModeMPEG2_VLD {6F3EC719-3735-42CC-8063-65CC3CB36616} DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD {32FCFE3F-DE46-4A49-861B-AC71110649D5} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10 {20BB8B0A-97AA-4571-8E99-64E60606C1A6} {15DF9B21-06C4-47F1-841E-A67C97D7F312} DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC {9947EC6F-689B-11DC-A320-0019DBBC4184} {33FCFE41-DE46-4A49-861B-AC71110649D5} DXVA2_ModeVP9_VLD_Profile0 DXVA2_ModeVP9_VLD_10bit_Profile2 {DDA19DC7-93B5-49F5-A9B3-2BDA28A2CE6E} {6AFFD11E-1D96-42B1-A215-93A31F09A53D} {914C84A3-4078-4FA9-984C-E2F262CB5C9C} {8A1A1031-29BC-46D0-A007-E9B092CA6767}
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

f9thretxc · March 2022

Sound Devices

Description: 100018254 (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0099&SUBSYS_10438753&REV_1001
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: nvhda64v.sys
Driver Version: 1.3.39.3 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/1/2022 7:00:00 PM, 127968 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Emulation Only
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: 100018254 (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0099&SUBSYS_10438753&REV_1001
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: nvhda64v.sys
Driver Version: 1.3.39.3 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/1/2022 7:00:00 PM, 127968 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Emulation Only
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: ASUS VP228 (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0099&SUBSYS_10438753&REV_1001
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: nvhda64v.sys
Driver Version: 1.3.39.3 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/1/2022 7:00:00 PM, 127968 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Emulation Only
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: SAMSUNG (NVIDIA High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0099&SUBSYS_10438753&REV_1001
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: nvhda64v.sys
Driver Version: 1.3.39.3 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/1/2022 7:00:00 PM, 127968 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Emulation Only
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Speakers / Headphones (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1028052C&REV_1001
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: RTDVHD64.sys
Driver Version: 6.0.1.6070 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 4/29/2015 7:00:00 PM, 2540800 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Emulation Only
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Sound Capture Devices

Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTDVHD64.sys
Driver Version: 6.0.1.6070 (English)
Driver Attributes: Final Retail
Date and Size: 4/29/2015 7:00:00 PM, 2540800 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

f9thretxc · March 2022

Video Capture Devices
Number of Devices: 0

DirectInput Devices

Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Gaming Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04D9, 0xFC4D
FF Driver: n/a

Device Name: USB Gaming Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04D9, 0xFC4D
FF Driver: n/a

Device Name: USB DEVICE
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0C45, 0x672E
FF Driver: n/a

Device Name: USB DEVICE
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0C45, 0x672E
FF Driver: n/a

Device Name: USB DEVICE
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0C45, 0x672E
FF Driver: n/a

Device Name: Controller (Rock Candy Gamepad for Xbox 360)
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x24C6, 0xFAFE
FF Driver: n/a

Poll w/ Interrupt: No

USB Devices

Gameport Devices

PS/2 Devices

Disk & DVD/CD-ROM Drives

Drive: C:
Free Space: 1710.6 GB
Total Space: 2097.1 GB
File System: NTFS
Model: HITACHI HUA723030ALA640

Drive:

Free Space: 953.7 GB
Total Space: 953.9 GB
File System: NTFS
Model: HGST HTS721010A9E630

Drive: E:
Free Space: 952.5 GB
Total Space: 953.9 GB
File System: NTFS
Model: HGST HTS721010A9E630

Drive: F:
Free Space: 953.2 GB
Total Space: 953.9 GB
File System: NTFS
Model: HGST HTS721010A9E630

Drive: G:
Free Space: 93.2 GB
Total Space: 122.1 GB
File System: NTFS
Model: SAMSUNG MZ7PD128HCFV-000H1

Drive: M:
Free Space: 0.4 GB
Total Space: 0.8 GB
File System: NTFS
Model: HGST HTS721010A9E630

Drive: Y:
Free Space: 590.5 GB
Total Space: 953.0 GB
File System: NTFS
Model: HGST HTS721010A9E630

Drive: H:
Model: MATSHITA DVD+-RW UJ8B1 USB Device
Driver: C:\WINDOWS\SYSTEM32\DRIVERS\CDROM.SYS, 10.00.19041.1266 (English), 10/6/2021 08:51:00, 175616 bytes

f9thretxc · March 2022

I mean there is a ton more if you need it. Of course I removed my username.

220321 23:18:38 1 CrypticLauncher[1]: : GameclientLaunchFailure(code -1073741511 platform x64/ adminrelaunch false rundir "G:\\sto\\Star Trek Online_en\\Star Trek Online\\Live" commandline "\qG:/sto/Star Trek Online_en/Star Trek Online/Live/x64/GameClient.exe\q -AuthTicketNew 159779 1935447034 -Locale English - - -SuperEsc SetShardInfoString StarTrek_shardQcomma_name_QlparensHolodeckQrparensQcomma_category_QlparensLiveQrparensQcomma_version_QlparensSTQperiod122Qperiod20220228aQperiod10_QlparensSVN_281093QlparenshttpQcolonQfslashQfslashcodeQfslashsvnQfslashStarTrekQfslashBaselinesQfslashSTQperiod122Qperiod20220228aQperiod0Qlparensbranch_svn_Qequals_281502QrparensQrparens_Gimme_02272205Qcolon12Qcolon19QrparensQlparensQplusincrsQrparensQrparensQcomma_machine_QlparensBOS103CS01DQrparensQcomma_start_time_Qlparens2022Qdash03Qdash17_07Qcolon16Qcolon38QrparensQcomma_controllertracker_QlparenscriticalsystemsQrparens -server 208.95.184.113 -server 208.95.186.82 -server 208.95.184.23 -server 208.95.186.236 -?LoginServerShardIPAndPort Holodeck 208.95.184.113 7422 -?LoginServerShardIPAndPort Holodeck 208.95.184.113 7001 -?LoginServerShardIPAndPort Holodeck 208.95.186.82 7422 -?LoginServerShardIPAndPort Holodeck 208.95.186.82 7001 -?LoginServerShardIPAndPort Holodeck 208.95.184.23 7001 -?LoginServerShardIPAndPort Holodeck 208.95.184.23 7422 -?LoginServerShardIPAndPort Holodeck 208.95.186.236 7422 -?LoginServerShardIPAndPort Holodeck 208.95.186.236 7001 -SetAccountServer accounts.crypticstudios.com -setUsername *********")

f9thretxc · March 2022

Tracing route to patchserver.crypticstudios.com [208.95.184.200]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.88.1
2 44 ms 54 ms 78 ms 38.66.36.129
3 40 ms 48 ms 56 ms ip-192.69.164.129.atlinkservices.com [192.69.164.129]
4 70 ms 91 ms 68 ms 172.18.1.109
5 56 ms 46 ms 68 ms e0-4.core1.okc1.he.net [184.105.30.37]
6 118 ms 115 ms 75 ms 100ge0-68.core3.dal1.he.net [184.104.197.97]
7 89 ms 72 ms 80 ms 100ge8-2.core1.dal1.he.net [184.104.196.170]
8 113 ms 74 ms 78 ms eqix-da1.akamai.com [206.223.118.209]
9 56 ms 79 ms 82 ms po110.bs-a.sech-dfw.netarch.akamai.com [23.57.102.243]
10 * * * Request timed out.
11 106 ms 65 ms 97 ms ae120.access-a.sech-dfw.netarch.akamai.com [23.57.102.249]
12 89 ms 74 ms 68 ms 93.191.172.169
13 92 ms 156 ms 157 ms a209-200-171-102.deploy.static.akamaitechnologies.com [209.200.171.102]
14 119 ms 159 ms 159 ms 198.49.243.237
15 109 ms 94 ms 103 ms patchserver.crypticstudios.com [208.95.184.200]

Local IP: 38.66.36.140
Ping: 120.3 msec
Port: 80: 578 KB/sec 21 KB/sec 617 KB/sec 500
Port: 80: 697 KB/sec 20 KB/sec 744 KB/sec 500
Port: 443: 506 KB/sec 15 KB/sec 539 KB/sec 500
Port: 443: 671 KB/sec 16 KB/sec 715 KB/sec 500
Port: 7255: 706 KB/sec 19 KB/sec 753 KB/sec 500
Port: 7255: 626 KB/sec 19 KB/sec 667 KB/sec 500
Port: 7003: 453 KB/sec 19 KB/sec 482 KB/sec 500
Port: 7003: 618 KB/sec 22 KB/sec 658 KB/sec 500
Port: 7202: 638 KB/sec 18 KB/sec 681 KB/sec 500
Port: 7202: 652 KB/sec 26 KB/sec 702 KB/sec 500
Port: 7499: 622 KB/sec 19 KB/sec 665 KB/sec 500
Port: 7499: 503 KB/sec 17 KB/sec 538 KB/sec 500
Port: 80: 638 KB/sec 22 KB/sec 684 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit

f9thretxc · March 2022

Using @link services in Wellston, OK.

f9thretxc · March 2022

Found a thread that mentioned switching to US proxy. Did that, nothing. same error message.

f9thretxc · March 2022

<sigh>

f9thretxc · March 2022

Tried a different ISP through my phone. Same problem. Game won't launch.

Two days now, without being able to progress on the event. To top it all off, Today would have been the day, my fleet finally get's it's tier 5 starbase.

f9thretxc · March 2022

f9thretxc · April 2022

Card name: NVIDIA GeForce GTX 1660 SUPER
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce GTX 1660 SUPER
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_21C4&SUBSYS_87531043&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 14160 MB
Dedicated Memory: 5991 MB
Shared Memory: 8169 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.634766,0.351562), Green(0.321289,0.632812), Blue(0.151367,0.051758), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: ASUS VP228
Monitor Id: ACI22C3
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll
Driver File Version: 30.00.0015.1179 (English)
Driver Version: 30.0.15.1179
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:True Enabled:False
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 2/9/2022 7:00:00 PM, 1058408 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-6284-11CF-6877-5CA70EC2D335}
Vendor ID: 0x10DE
Device ID: 0x21C4
SubSys ID: 0x87531043
Revision ID: 0x00A1
Driver Strong Name: oem14.inf:0f066de393ec985d:Section056:30.0.15.1179:pci\ven_10de&dev_21c4
Rank Of Driver: 00CF2001
Video Accel:
DXVA2 Modes: {86695F12-340E-4F04-9FD3-9253DD327460} DXVA2_ModeMPEG2_VLD {6F3EC719-3735-42CC-8063-65CC3CB36616} DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD {32FCFE3F-DE46-4A49-861B-AC71110649D5} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10 {20BB8B0A-97AA-4571-8E99-64E60606C1A6} {15DF9B21-06C4-47F1-841E-A67C97D7F312} DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC {9947EC6F-689B-11DC-A320-0019DBBC4184} {33FCFE41-DE46-4A49-861B-AC71110649D5} DXVA2_ModeVP9_VLD_Profile0 DXVA2_ModeVP9_VLD_10bit_Profile2 {DDA19DC7-93B5-49F5-A9B3-2BDA28A2CE6E} {6AFFD11E-1D96-42B1-A215-93A31F09A53D} {914C84A3-4078-4FA9-984C-E2F262CB5C9C} {8A1A1031-29BC-46D0-A007-E9B092CA6767}
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

lordphoenixudic · April 2022

f9thretxc wrote: »

Card name: NVIDIA GeForce GTX 1660 SUPER
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce GTX 1660 SUPER

Since you don't seem to be getting any help, I'll see what I can do.

First, you're on Windows, right? 10? I need you to download one of Microsoft's own diagnostic tools called Process Monitor that I recently used to fix my own crash. You can get it from here:
https://docs.microsoft.com/en-us/sysinternals/downloads/procmon
or as part of the free Sysinternals Suite on the Microsoft App Store that's built into Windows.

Then, what you need to do is:
1. Run Process Monitor, and it will start logging everything every process on your computer is doing in detail.
2. Immediately start STO, let it go until it crashes.
3. Go Back to Process Monitor
3. If you want to, and this is sort of advanced but not necessary and will reduce file size and keep me from seeing what absolutely everything on your computer is doing (not that I care), add a filter so that only entries with the Process Name of GameClient.exe are included. You'll have to change the first dropdown from Architecture to Process Name, then type in GameClient.exe in the third box, and then click Add and then click Apply. If you do it right, you should see the log pare down to only entries that start with GameClient.exe.
Adding a filter looks like this:

4. Save the log file, the default path is in system32 so you might want to put it somewhere easier to find like your desktop.
5. Put the log file up on Google Drive or somewhere I can download it and take a look and see what's going on.

Or, if you'd prefer to try to diagnose it yourself using Process Monitor, after you've filtered it down to GameClient.exe, try to find where it throws werfault.exe and exits thread, which is the crash itself, should be near but not at the bottom since it has to do a bunch of clean up afterwards, and see what it tries doing in the half second or so before that, and something in there is probably the culprit.

lordphoenixudic · April 2022

f9thretxc wrote: »

Card name: NVIDIA GeForce GTX 1660 SUPER
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce GTX 1660 SUPER

Well, I tried to help, but they apparently didn't like me and removed my post, probably for telling you where to go to get a diagnostic tool from Microsoft's own website or app store that would help. Probably don't like external links. So, I'll try typing all that out again since I didn't copy it before posting, this time without external links.

Open the Microsoft Store, built into Windows 10, and search for the Sysinternals Suite, made by Microsoft itself, and install it (it's free). Part of this Suite of utilities is a program called Process Monitor. Shame I can't give you the link to download only that rather than have to grab the 20 or so utilities in the full suite, but they are nice utilities to have either way, so eh.

Once it's installed:
1. Run Process Monitor, should be in your start menu after install, just search for it, and it will start taking a log of everything every process on your computer does.
2. Run STO, let it crash out.
3. Go back to Process Monitor.
4. If you want to, not necessary and kind of advanced, but will reduce file size and cut out everything else that your computer is doing, add a filter to only include events with the process name of GameClient.exe. You can get to the filters either by going to Filter->Filter at the top, or the blue funnel icon, or Ctrl+L. You'll have to change the first drop down box from Architecture to Process Name and type GameClient.exe in the third box, make sure the last thing is Include (should be default) and then click Add and then click Apply. Looks like this:

If you do it right, you should see the log pare down to only entries with GameClient.exe.
5. Save the log file, the default path is the windows system folder so you might want to put it somewhere more easily found like your desktop.
6. Put the log file up on Google Drive or somewhere I can grab it take a look at it. I guess you'd have to private message the link to me or something if they don't like external links.
7. Don't forget to quit Process Monitor because a running log of everything everything on your computer does can take up a lot of memory if left running for too long.

If you'd like to try diagnosing it yourself, after you've filtered it down, try finding where in the list of events it throws werfault.exe and Exits Thread, that's the crash itself. Should be near but not at the bottom, because it has to do a lot of automatic clean up afterwards. Something in the last half second or so before then is probably the culprit.

For me, it was Razer Chroma.

*Edit* Ah, the original post is back. Guess it just had to go through for review due to the link.

stolok · May 2022

This is the error message I am getting -- today!

sfofficer123 · May 2022

Am too getting this error as of patch on the 10th May 2022

https://i.imgur.com/RhCUhAg.png

lordphoenixudic · May 2022

stolok wrote: »

This is the error message I am getting -- today!

sfofficer123 wrote: »

Am too getting this error as of patch on the 10th May 2022

https://i.imgur.com/RhCUhAg.png

Try updating your drivers, including side things like Razer.

zephron83 · May 2022

With this last patch, I had to uninstall/reinstall the ARC client if you happen to use that one. Something seems to have changed (for some of us) where it wont connect anymore.

sfofficer123 · May 2022

lordphoenixudic wrote: »

stolok wrote: »

This is the error message I am getting -- today!

sfofficer123 wrote: »

Am too getting this error as of patch on the 10th May 2022

https://i.imgur.com/RhCUhAg.png

Try updating your drivers, including side things like Razer.

All up to date

stolok · May 2022

There is a problem with DirectX according to the Windows event log:

Faulting application name: GameClient.exe, version: 0.0.0.0, time stamp: 0x62760c2f
Faulting module name: d3d12.dll, version: 6.3.9600.20302, time stamp: 0x62157684
Exception code: 0xc0000135
Fault offset: 0x00000000000ed1b0
Faulting process id: 0x16a4
Faulting application start time: 0x01d864d210779da0
Faulting application path: C:\Games\sto\Star Trek Online\Live\x64\GameClient.exe
Faulting module path: d3d12.dll
Report Id: 4e2bd954-d0c5-11ec-82b2-086266c73503
Faulting package full name:
Faulting package-relative application ID:

Since DirectX hasn't changed but the STO client has, I'd say there is no need to try to update DirectX.

lianthelia · May 2022

I've started getting this error since the update myself and haven't been able to fix it

birkep · May 2022

I got it too, win8.1 throwing d3dx12.dll error. Funny how I can play LOTRO just fine with DX11.

STO Client was working fine before the patch.

makuri · May 2022

birkep wrote: »

I got it too, win8.1 throwing d3dx12.dll error. Funny how I can play LOTRO just fine with DX11.

STO Client was working fine before the patch.

I have the same problem.
I have windows 8.1 and directx 11 and now, after patch, I need directx 12 to play.
unfortunately directx 12 are only compatible with windows 10.
now i can't install windows 10. is there a different solution or did this patch end my STO experience?

raimious · May 2022

I have been having the same problem since the update every driver is up to date I am running windows 8.1 never had any problems until today even went as far as submitting a ticket and still no results I'm at a loss as to how to resolve it short of having to uninstall the game and reinstall it don't want to have to do that but if I have no alternative so be it

reinawatt · May 2022

Getting the same problem, it keeps saying that the client quit unexpectedly and the Arc server wouldn't even update and let me do anything and now it won't allow me to log in. I'm using Windows 8.1 as Windows 10 was a hot mess and said to still be a hot mess with Windows 11 said to be even worse.

Looks like the patches have broken the game's log in. This makes it impossible to play the new mission and take part in the new event, can't play a game you can't log into.

birkep · May 2022

For what its worth, the ARC client seems to have a similar problem. As soon as I tried the "upgrade" it crashed and won't come back.

Protip - test your new version on all supported windows versions before release.

samargatha · May 2022

Well, still the same message here, same as yesterday: unable to start game client: client quit unexpectedly
I tried safe mode and nothing changed. I'm verifying files now, just to do something, but won't change a bit.
Unless they fix that (thx gearbox for nothing) I guess it's time for a big break.
We have to learn this lesson. Never use a PC to play online games.

samargatha · May 2022

birkep wrote: »

For what its worth, the ARC client seems to have a similar problem. As soon as I tried the "upgrade" it crashed and won't come back.

Protip - test your new version on all supported windows versions before release.

Even more Protip: Don't use that cancer that is DirectX.

haffkes · May 2022

I can confirm this game breaking error.
Windows 8.1 User here.

Patching went without problems, but "engaging" ended up in the error message:
"unable to start game client: Client quit unexpectedly"

So far i have tried to deinstall the game including the arc client
and manually cleaned up the registry looking for the key words "cryptic" and "perfectworld".
Forced a complete windows shutdown and reinstalled the client and game.

Unluckily i get the same error message, even with a Force-Verify ticked and On-Demand-Patching unticked.

This is my only installation of the game, aka there is no 2nd Steam installation.

So ye, looking through various forums made me open up the windows explorer, look for the game path
and manually execute the "gameclient.exe".
Here i get the error message "d3d12.dll" file is missing.

Which yes, is a directx12 "Dynamic Link Library".
And again yes, it is missing on any windows 8/8.1 installation as it was introduced in windows 10
and there is no way to upgrade dx11 to 12 on windows 8/8.1 system. Simple not foreseen by MS.

Does this mean that you have officially dropped Windows 8 support at all?
If so, a lil' warning, like windows 7 users or users who's gfx card don't support dx12 would have been welcome.

Oh, don't worry, my gfx card may be not impressive anymore, Nvidia GeForce GTX 750 TI,
but it run the game actually quiet smooth besides the new explosion animations (hard framerate drops)
and is after a research fully supporting dx12.

So, 2 options actually now. Are you guys going to fix this and if yes, what is the eta?
You know a short notice of you devs (i know your reading

) or any representative of cryptic
to acknowledge this bug would be all we asking for and give us a huge bunch of trust.

Or are we going to see the currently requirements for sto ninja edited to support windows 10 only.
As of it its right now, its still reading supporting Windows 8. Which at the current state of the client is not true.

I'm sorry if my toning is a bit sarcastic. Having a job and trying to get your game client to run with this bug took is toll allready.
But see it like this, i shared all the lil' info could get with my low pc skills and give it to you know to help to improve the game.
It's up to you now to take that frisbee (no pun intended borticus

) and see what you guys can do about this bug and fix it quickly hopefully.

I'm sure i am not the only one who would most appreciate to not be forced to move on to windows 10 before
January 2023 (Official MS Support end of Windows 8).

Cheers

Haffkes

PS: If you need me to run any diagnostic tool and post the results, let me know.

lianthelia · May 2022

I too have windows 8...so I'm guessing that's the problem

unable to start game client: Client quit unexpectedly

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