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zen store problem

abaddon666#2428 abaddon666
abaddon666#2428
 Member Posts: 1 Arc User
edited July 2023 in Star Trek Online General Discussion
i cant seem to buy zen for sto ive put 2 diferent cards in and it does not work is it broken please help
Post edited by baddmoonrizin on

Answers

  • vetteguy904vetteguy904 Member Posts: 3,923 Arc User
    your account is probably flagged to hold the transaction(s) for a period of time. I do not know they reasons nor the time frame, just that it happens. it's happened to me a few times. though in my case it was less than 3 hours. your alternative is to get a prepaid card if you are on steam
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  • howtorhowtor Member Posts: 194 Arc User
    I have had the hold happen to me in the past, Just contact support they will free it up fast if you have a purchase history the last time it happened to me it was under two hours for them to fix it
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