As directed by support I'm posting this here. When attempting to buyout the battle for qonos from the event tab it opens the buyout pane, but instead of displaying a price next to the zen symbol it simply says "free". Clicking this seems to have no effect and my event campaign 3 progress is not completed. I completed all other events. I restarted the game multiple times, and tried using an alternate character to buy the event out. Unfortunately this did not fix my issues. I also had no luck when I tried installing the game on my laptop and attempting to buy the event out on it.
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Looking back over past patch notes, this seems to be when the Second Chance was introduced:
https://www.arcgames.com/en/games/star-trek-online/news/detail/11407923