My other characters can view them but my main one, the only one I actually want to buy the traits for, can't see anything for sale at the kiosk. It's just a blank black screen.
It has nothing to do with permissions. I have full access and I've even got an invite to try another fleets Trait and R&D store. I've tried leaving the fleet and rejoining but it still doesn't work. We are about to finish up the tier III and get the 10 day cook started for the starship trait.
I created a ticked and they sent me here.
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I'm nervous because I've been putting in a lot of work for this final tier project and when it's completed there will be a 10 day wait for the cook. I don't want to see the blank screen when I'm finally able to buy the starship trait, or anything else the Trait and R&D store has to offer.
Could you perhaps share some screenshots showing your character Trait slots and the Research Lab store, please?
Next, as westmetals mentioned, a screenshot of your character trait slots would be useful for us to see what you are hoping to buy.