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DILITHIUM MINE ORE GETTING #2

clhleroyclhleroy Member Posts: 32 Arc User
First of all I want everyone here to know that tech support TOLD ME to post a bug report here for the 2nd time AGAIN and send them a link to the post AGAIN, so that's what I am doing and I would really appreciate if you do not delete this or tell me its in the wrong spot when STO tech support directed me here AGAIN to do what I am doing. Also this post has updated information that tech support told me and my IRITATION with this whole thing.

Secondly, tech support told me this statement, "I have heard back from the lead game specialist. Based on their investigation from your video, it appears to be a potential game bug that they'll be reporting to the development team. Before they proceed, they may require a bug report from you that they'll send to the development team for checking as part of the requirement to get it looked into.

Thirdly, WHAT I SAID BEFORE IN THE FIRST BUG REPORT I WAS TOLD TO MAKE. "Every one of my chars on my ENTIRE account only gets like 200 Dilithium ore per node or 1000 ore per 5 nodes when I get 700 to 800 points per node or 3500 to 4000 points per 5 nodes and I have friends who are getting like 1000 Dilithium ore per node and 5000 ore such per 5 nodes for the same amount of points. What is going on why am I getting less than my friends when mining at the Dilithium mine. ALL of there chars have this ability but all my chars don't. I was told that there was improvements on the Dilithium mine and that is when they got this increase. HOWEVER I have not been playing until recently for like the last 5-6 years so whatever update made the change to my friends accounts, I apparently didn't get on my account."

PS: This was all brought on because they said they were getting that much from the mine and that's where I needed to go for Dilithium. Even streamed it and watched it myself on discord and was amazed they were getting 800 more or per node or 4000 more ore per 5 nodes compared to my 200 per node and 1000 per 5 nodes

PS2: So I'm not asked for a freaking video again here is the freaking link. https://youtu.be/XlfMZe1rHtY

PS3: THIS IS GETTING ANNOYING!!!!!!!!! If I have to make one more bug report when this will be my 2nd SAME POST I will just scrap the entire thing and just DEAL WITH THE FREAKING 200 ORE on my entire account. I should not have to fill out this many bug reports for the same freaking thing nore be pushed to do something immediately when I HAVE A FREAKING LIFE OUTSIDE OF GAMES. For 2 days strait I was pushed AND WAS DEMANDED that I make the video and I WASNT EVEN HOME. I was helping my grandparents and I don't like being pushed around when I am with family and away from the house. How can I make a freaking video when I am not home. Do you all have no freaking patience and how many times are we going to go in a circle doing bug report after bug report till this is solved.

Comments

  • westmetalswestmetals Member Posts: 7,495 Arc User
    I honestly don't know how "your friends" are getting that much - I get the same amounts you do, and while there are methods to boost your dilithium earning, they do not stack up enough to get 4x the standard amount.
  • kaithan1975kaithan1975 Member Posts: 891 Arc User
    edited November 2021
    westmetals wrote: »
    I honestly don't know how "your friends" are getting that much - I get the same amounts you do, and while there are methods to boost your dilithium earning, they do not stack up enough to get 4x the standard amount.

    It sounds like he's doing the basic "Asteroid Mining" quest and his friends are showing him the "Rich Dilithium Claim" results.

  • clhleroyclhleroy Member Posts: 32 Arc User
    edited November 2021
    Did you both NOT look at tech supports Response I MEAN REALLY READ people. Ill post it yet again. I even gave the video that they personally looked at and I bet you didnt even watch the video that they reviewed

    Secondly, tech support told me this statement, "I have heard back from the lead game specialist. Based on their investigation from your video, it appears to be a potential game bug that they'll be reporting to the development team. Before they proceed, they may require a bug report from you that they'll send to the development team for checking as part of the requirement to get it looked into.

    That was copied and pasted DIRECTLY from my email.

    Before commenting you need to read because I gave all information directly what tech support said in my email. That and you don't know what was completely said in my email so without having all the information don't comment please. I've been at this for 5 days and there's been ALOT of chatter.

    If you had honestly read it instead of skimming like everyone does now adays but a few like myself you would never have commented and went against the specialists review of my video.

    AND I Quote one last time: I have heard back from the lead game specialist. Based on their investigation from your video, it appears to be a potential game bug that they'll be reporting to the development team.

    The specialist wouldn't have said it was a potential game bug after they reviewed the video if it wasn't possible. READ PEOPLE
    Post edited by clhleroy on
  • westmetalswestmetals Member Posts: 7,495 Arc User
    edited November 2021
    First of all, PLEASE CHILL. The reason they send people to post on the forums is that about half of all "bug reports" turn out to be the result of either uninformed users who are seeing the game behaving properly but think they are not, or user error. Support isn't good at weeding those out. That's what I'm trying to help with.

    The fact that you're not using the same terminology that the game is, and referring to a video I can't see (not yours... the other one you are referring to via discord) makes it a little difficult to decipher what you are actually talking about.


    That message does not necessarily mean that the amount YOU are receiving is bugged. It could be that "your friends" are the ones who are bugged.

    I will note here that according to the wiki, and your video (which I did watch) you are receiving the correct amounts.

    And yes by the way I did read your entire rants... I just did not jump to the conclusion that you did, that them saying there is a bug, means that you are the one being affected by it. They may have meant that the other players were getting too much.


    Getting back to your original post... you are using "dilithium" in some places and "points" in others... not sure if you mean points in the minigame or if you are using it interchangeably for dilithium.

    However... I did the math... if "your friends" recorded this video that you saw, with every possible dilithium boost activated... they would receive 3.3x the standard amount. Which would mean 660 per node rather than 200... so if your "700 to 800" is just a slight exaggeration, then that is possible without a bug.

    One of those boosts, however, would be a dilithium event, so it would only be possible while such events are in progress. Is it possible that this video you saw was pre-recorded?

    (If I saw that video, I could tell you, because the other boosts all have visible icons on-screen when active).

    Also as Kaithan mentioned there are different mining assignments and some of them do produce different amounts. (Including - by the way - the fleet dilithium mine, not the asteroid location shown in your video, which might be what they are referring to since you said "improvements".)
    Post edited by westmetals on
  • kaithan1975kaithan1975 Member Posts: 891 Arc User
    edited November 2021
    westmetals wrote: »
    However... I did the math... if "your friends" recorded this video that you saw, with every possible dilithium boost activated... they would receive 3.3x the standard amount. Which would mean 660 per node rather than 200... so if your "700 to 800" is just a slight exaggeration, then that is possible without a bug.

    I'm not sure how you arrived at 3.3X but for sake of argument, yea, it's not possible to get 1000 from a normal node.

    EDIT: Using your numbers above, it would be possible to get close to 1000 if you have a Bonus Dilithium Ore Pool (assuming it wasn't part of your 3.3x calculations).
    westmetals wrote: »
    Also as Kaithan mentioned there are different mining assignments and some of them do produce different amounts. (Including - by the way - the fleet dilithium mine, not the asteroid location shown in your video, which might be what they are referring to since you said "improvements".)

    With the exception of the one daily 'bonus' mining node which is 480 dilithium, which is the only one that could produce 1000ish all other nodes produce the same 200 dilithium as the regular mine.

    Post edited by kaithan1975 on
  • westmetalswestmetals Member Posts: 7,495 Arc User
    edited November 2021
    westmetals wrote: »
    However... I did the math... if "your friends" recorded this video that you saw, with every possible dilithium boost activated... they would receive 3.3x the standard amount. Which would mean 660 per node rather than 200... so if your "700 to 800" is just a slight exaggeration, then that is possible without a bug.

    I'm not sure how you arrived at 3.3X but for sake of argument, yea, it's not possible to get 1000 from a normal node.

    EDIT: Using your numbers above, it would be possible to get close to 1000 if you have a Bonus Dilithium Ore Pool (assuming it wasn't part of your 3.3x calculations).

    It was. I was assuming a bonus pool (+50%) AND the fleet research lab +dilithium ore boost (which at maximum gives +10%), both active during a dilithium event (double). Depending on the order of how they are calculated, the result would be somewhere between 3.1 and 3.3x.

    The bonus pool and the fleet boost both have visible icons, though, which is why I said we could tell if we saw the original video.
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