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Fleet Promotion System is broken on xBox One

geoffschargeoffschar Member Posts: 7 Arc User
Support requested I post on the forum for all to see in addition to using support. I am not certain if others are experiencing the same issue but for my fleet the promotion system is broken.

The fleet promotion system is not distinguishing between additional characters on an account. I had reported an issue with promoting my own secondary characters where they are all identifying as my administrator character.

The other fleet administrator received an error message that my secondary character, misidentified as my administrator character was of higher rank and could not be promoted. This is more prevalent than I initially thought.

I invited a secondary character of an existing fleet member to the fleet and tried to promote that character twice. Instead of promoting the secondary character his existing character was promoted twice.

In this instance had I not noticed and checked his existing fleet character was made a provisional administrator, if I had not noticed after the provisional period I would have had another administrator; which was not the intent.

The intent was to promote the new recruit from Recruit (our naming for Rank 1) to Sergeant (our naming for Rank 3) instead the existing fleet character was promoted from Officer (our naming for Rank 5) to Administrator (our naming for Rank 7). I provided screen shots of the pages showing the individual members name, the fleet ranking and am also a screen shot of the error "Error promoting in fleet: You cannot promote yourself." When I try to have my administrator account to promote a couple of secondary characters.

The promotion system had previously worked, I do not know exactly when the promotion system was broke as I only started new characters when there was a Special event such as the recent Delta Recruitment event where there were advantages to all characters on the account.


Post edited by rattler2 on
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Comments

  • will#4752 will Member Posts: 37 Arc User
    i`m actually surprised you`ve not come across this before. it`s been long known about, at least in our armada it is. it has a general workaround that could be used as a precaution that should prevent this happening again. form a team with the member that needs promoting then promote. i usually promote from team tab to be sure. i`ve been told it was reported years ago so if it`s not fixed now then i wouldn`t expect it to be. and don`t be surprised if some helpful soul will come along and move your post to xbox bug report or link in someone else to do it.
  • rattler2rattler2 Member Posts: 54,631 Community Moderator
    This sounds like a bug to me...
    Would you like this thread moved to the XBox bug section rather than General?
    66998372863950ee98cf7da9786e2ea9-db80k0m.png
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out a Delta Pack, Temporal Pack, and Gamma Pack
    The resident forum voice of reason (I HAZ FORUM REP! YAY!)
  • leemwatsonleemwatson Member Posts: 4,472 Arc User
    rattler2 wrote: »
    This sounds like a bug to me...
    Would you like this thread moved to the XBox bug section rather than General?

    It should be moved Rattler. This is an old bug that needs bumping.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • rattler2rattler2 Member Posts: 54,631 Community Moderator
    Moved to XBox Bug section.
    66998372863950ee98cf7da9786e2ea9-db80k0m.png
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out a Delta Pack, Temporal Pack, and Gamma Pack
    The resident forum voice of reason (I HAZ FORUM REP! YAY!)
  • inferiorityinferiority Member Posts: 1,923 Arc User
    Similar issue on PS4 since the release there:
    https://www.arcgames.com/en/forums/startrekonline#/discussion/1244463/cannot-promote-any-fleet-members

    Video of the issue:

    The workaround to be in a team with the character you are trying to promote works very nicely when you aren't the only person in your fleet!!!
    - - - - I n f e r i o r i t y - C o m p l e x - - - - - - - - - - - - - - - - - - - - - - - - - -
    Everyone has a better name and Youtube Channel than me...  :/
  • will#4752 will Member Posts: 37 Arc User
    Similar issue on PS4 since the release there:
    https://www.arcgames.com/en/forums/startrekonline#/discussion/1244463/cannot-promote-any-fleet-members



    The workaround to be in a team with the character you are trying to promote works very nicely when you aren't the only person in your fleet!!!

    my apologies to the op and yourself, i did the very thing i hate about others when concerning my own posts. i didn`t read it carefully enough and misunderstood the post. you are of course correct and my solution would not work with solo account fleets. as you must know after all this time this isn`t likely to get fixed. the only thing i can suggest in that case is temporarily invite a friend, promote to 1 higher than the required lvl your other toon wants. get him to promote then let him leave. very awkward and messy yes but it would get the job done. i would`ve been willing to help op if he had no one but unfortunately i`m PS.
  • geoffschargeoffschar Member Posts: 7 Arc User
    I was aware of the defeat for some time but only got annoyed enough to write it up in detail when I forgot and tried to promote a secondary character of a current member and it promoted the primary. Had I not caught the mistake on my part it would have been bad. This is a significant defect and regardless of the work around should be addressed.
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