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Where is the CM?

garaffegaraffe Member Posts: 1,353 Arc User
edited April 2021 in Star Trek Online General Discussion
(flame/troll/name and shame removed) - darkbladejk
Post edited by darkbladejk on

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    seaofsorrowsseaofsorrows Member Posts: 10,918 Arc User
    edited April 2021
    If you need to reach anyone from Cryptic, you will need to use Reddit or Twitter.

    After making a vow to be more active on the 'official forum,' the CM has since left completely. The official site for Star Trek Online is actually r/sto.
    Insert witty signature line here.
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    reimu#1706 reimu
    reimu#1706
         Member Posts: 82 Arc User
    edited April 2021
    (flame/troll comment removed) -darkbladejk
    Post edited by darkbladejk on
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    iamynaughtiamynaught Member Posts: 1,285 Arc User
    seaofsorrows wrote: »
    If you need to reach anyone from Cryptic, you will need to use Reddit or Twitter.

    After making a vow to be more active on the 'official forum,' the CM has since left completely. The official site for Star Trek Online is actually r/sto.

    That's unfortunate as Reddit does not load/display for me at all. Multiple browsers used, no extensions either and I just get blank white pages when I visit Reddit. Even tried my old laptop and it's the same way. Even tried with a VPN, no difference.

    As for Twitter, no thanks. I don't think anyone could pay me enough to use it.

    If they aren't going to use the official forums here, they should just shut it down, IMO.
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    davefenestratordavefenestrator Member Posts: 10,512 Arc User
    iamynaught wrote: »
    If they aren't going to use the official forums here, they should just shut it down, IMO.

    Like many forums, these are useful for the help, advice and conversation that other players can provide.

    Once you accept that official Cryptic voices are absent this is still a worthwhile place to visit, just like the STO Wiki that Cryptic has nothing to do with.

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    seaofsorrowsseaofsorrows Member Posts: 10,918 Arc User
    iamynaught wrote: »
    seaofsorrows wrote: »
    If you need to reach anyone from Cryptic, you will need to use Reddit or Twitter.

    After making a vow to be more active on the 'official forum,' the CM has since left completely. The official site for Star Trek Online is actually r/sto.

    That's unfortunate as Reddit does not load/display for me at all. Multiple browsers used, no extensions either and I just get blank white pages when I visit Reddit. Even tried my old laptop and it's the same way. Even tried with a VPN, no difference.

    As for Twitter, no thanks. I don't think anyone could pay me enough to use it.

    If they aren't going to use the official forums here, they should just shut it down, IMO.

    I don't like it either, I have a reddit account, I browse but seldom post.

    Twitter is just a big no.. I hate it, but the one upside is you can read the twitter feed without an account so at least you can get news and stuff.

    I share your wish that they would use the 'official forum,' but they choose to maintain the site just to not use it. You can still get news and updates here pretty reliably but it's just because a dedicated few choose to collect the information and re-post it here. The community is the only thing that keeps this site from being completely abandoned.
    Insert witty signature line here.
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    garaffegaraffe Member Posts: 1,353 Arc User
    I understand that this is not the priority for Crytpic, but I think it is still reasonable to expect the CM to at least respond to questions from the players and to make important posts, like announcing a new ship, in a timely manner.

    I am not asking him to respond to questions immediately, or to read through all the posts on the forums, but if a players wants clarification on an event, or an inaccuracy in the patch notes, the CM should at least respond. It takes all of 30 seconds.
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    evilmark444evilmark444 Member Posts: 6,950 Arc User
    seaofsorrows wrote: »
    If you need to reach anyone from Cryptic, you will need to use Reddit or Twitter.

    After making a vow to be more active on the 'official forum,' the CM has since left completely. The official site for Star Trek Online is actually r/sto.

    He hasn't been active on Reddit lately either.
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    seaofsorrowsseaofsorrows Member Posts: 10,918 Arc User
    edited April 2021
    (flame/troll post removed) -darkbladejk
    Post edited by darkbladejk on
    Insert witty signature line here.
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    thegrandnagus1thegrandnagus1 Member Posts: 5,165 Arc User
    edited April 2021
    (redacted material quote removed) - darkbladejk

    He is apparently also the CM for Champions Online. He posts all the blogs over there like he does here(not on the forums, mind you, but on that game's site):

    https://www.arcgames.com/en/games/champions-online/news/query

    He also actually hosts in game costume contests for the game:

    https://www.twitch.tv/crypticstudios/clip/CloudyDeliciousPigeonDatBoi-QXRwvIPQrmqBGyg0

    I'm not sure what involvement he has with other Cryptic/PW games.

    I don't know if it's a matter of him being "spread too thin" between multiple games, or something... "else". And we will probably never know the full story either.
    Post edited by darkbladejk on
    The-Grand-Nagus
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    garaffegaraffe Member Posts: 1,353 Arc User
    To be entirely honest, I don't blame @ambassadorkael#6946 for not engaging with the STO community. He is aparently still getting paid, so if he can get paid while doing less work, why not? The STO community doesn't really care, except for a few voices on the forums. If they did, they would demand Cryptic do something about it by not buying Zen, but the vast majority of the community seem very content with the way things are with STO and Cryptic right now because they keep throwing money at the game.
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    chastity1337chastity1337 Member Posts: 1,606 Arc User
    edited April 2021
    (flame/troll post removed) - darkbladejk

    Post edited by darkbladejk on
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    peterconnorfirstpeterconnorfirst Member Posts: 6,225 Arc User
    edited April 2021
    (flame/troll post removed) - darkbladejk
    Post edited by darkbladejk on
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    darkbladejkdarkbladejk Member Posts: 3,715 Community Moderator
    and that's enough out of this flame fest. Cryptic isn't going to respond to every single thread or every single question as they simply don't have the time. Simply because you didn't get an answer to your question in writing on the forums doesn't mean they didn't see it. they are not your personal genies to get you anything you want in game, nor are they obligated to answer every single post that comes up. Some of you need to dial it way back. If you've got an issue with a Cryptic employee, flaming rant threads like this aren't how you solve it. /closed
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