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Forums > Home› Star Trek Online General Discussion

Is my account bank broken or did something change?

pritch#1622 pritch
pritch#1622
 Member Posts: 36 Arc User
edited August 2023 in Star Trek Online General Discussion
I made a Jem'Hadar Gamma recruit however long ago it was now, I haven't played him much as focussed on my first KDF but did use him to store a ton of account bound XV gear on.

Now I am levelling two new toons and guess what, my Jem can no longer access the account bank. The gear is stuck on him.

I messaged support who said sorry it was an issue being worked on, but other players have hinted that access requirements for the account bank have changed and a certain amount of play time may be required? Well he's Lvl 60 and just ~3 hours on him atm.

Does anyone know for sure what's happened here? If it's a case of playing him for a certain time or level I will do it.

Thanks
Post edited by baddmoonrizin on

Comments

  • parmeggidoparmeggido Member Posts: 41 Arc User
    If he hasn't selected a faction yet, that's the first thing to go for, and 60 sounds like the starting level for a Jem'Hadar, although I could be mistaken as I haven't made one since the recruitment event. There was some kind of exploit, so all characters are restricted from accessing certain aspects of the game, account bank, duty officers, and admiralty, until they have completed their tutorial and moved to the main game map, and/or selected a faction.
  • foxrockssocksfoxrockssocks Member Posts: 2,482 Arc User
    I am fairly sure you just need to get through the tutorial, however, some things the Jem recruits can't access until 20 hours played like the rewards for other recruitment events. That's a lot longer time than one might think.
  • leemwatsonleemwatson Member Posts: 5,459 Arc User
    pritch#1622 wrote: »
    I made a Jem'Hadar Gamma recruit however long ago it was now, I haven't played him much as focussed on my first KDF but did use him to store a ton of account bound XV gear on.

    Now I am levelling two new toons and guess what, my Jem can no longer access the account bank. The gear is stuck on him.

    I messaged support who said sorry it was an issue being worked on, but other players have hinted that access requirements for the account bank have changed and a certain amount of play time may be required? Well he's Lvl 60 and just ~3 hours on him atm.

    Does anyone know for sure what's happened here? If it's a case of playing him for a certain time or level I will do it.

    Thanks

    You have to finish the tutorial missions and have selected a faction to use the Account Bank. This has always been the case for mini-factions to prevent you using equipment meant for the opposing faction.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • tom61stotom61sto Member Posts: 3,671 Arc User
    Yeah, that recently changed due Cryptic finding an economic exploit, and they locked un-leveled Jems out of the account bank at the same time they they locked out TOS and Disco toons, non-aligned Roms from a lot of stuff (accoun bank, dil exchange, etc.). From what I've heard (as I've not rolled a Jem toon recently,) playing through the missions including 'Quark's Lucky Seven' should let you use the account bank again.
  • pritch#1622 pritch
    pritch#1622
         Member Posts: 36 Arc User
    Ok thanks guys, he was already Fed aligned but is showing as not completed tutorial - confirmation of that came thanks to not being able to join the current Red Alert earlier. I will put some time into him and hope he can get back in to the bank in due course.
  • banditse1977#1368 banditse1977
    banditse1977#1368
         Member Posts: 44 Arc User
    Didn't realise they disabled the Account Bank for the TOS era start as well.I was going to get the T6 Constitution with this years event and give it to my still in TOS era start character through that.
  • UnknownUnknown
    edited March 2021
    This content has been removed.
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