When the Klingon Recruitment event started, the news page here https://www.arcgames.com/en/games/star-trek-online/news/detail/11483293
(which is still linked in the newsfeed in the launcher for some reason) stated that "Characters made during this time will be Klingon Recruits, and they will earn a host of new benefits and rewards to aid them in their leveling experience."
I'd been wanting to revisit a Klingon Empire character and go through their storyline for a while now, so I thought this was perfect timing.
I created my new KDF Tactical character, but didn't do anything with her as I was strapped for time.
Last week I finally got time to sit down and enjoy the KDF storyline and logged in, and it took me a while to realize that the recruitment event benefits were nowhere to be found. It wasn't like in the Delta Rising, Temporal Operative, or Dominion Recruit events where I was given a little trinket to keep in my bag and track my progress, get rewards, etc, and the temporal operative in the Great Hall on Qo'nos had nothing to say to me... What's up?
So I reported the problem, and I'm told that I had to do some kind of mission during the event in order to start it... That would have been good to know when it was announced, but nowhere in that page does it say that I have to do a few missions in order to qualify, it says that characters created during that time are Klingon Recruits.
In my near eight years of playing (started just after Legacy of Romulus launched), I've never been a victim of false advertising before. There have been a couple of bumps along the way with events not working quite right, but they've always corrected the issue before.
This time, though, I was asked to report this as a bug, so here it is.