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Which is the most important - bug fixing, or more stuff?

cbrjwrrcbrjwrr Member Posts: 2,782 Arc User
Hypothetical premise.

Lets say that after Year of Klingon is over, Cryptic decide to either embark on a year of bug crushing, in which nothing* new to the game is added but as many bugs as can be fixed are fixed, or continue with the status quo, or decide to abandon the current bug-squashing measures and go for lots more content*. Which is your preference?

* obviously not all devs can do bug-fixing or working on content so in reality bits and pieces might still get added and stuff gets fixed, but I'm purposefully drawing the point to an extreme here.
Post edited by baddmoonrizin on

Which is the most important - bug fixing, or more stuff? 39 votes

Moar Content!!!!
10%
evilmark444oberlordbuddykidinthehall#2744fallenkezef#4581 4 votes
Bug fixing.
66%
coldnapalmreyan01swamariancaptiannemo117sirsitsalotn0vastaronerevanantmoriturimegacharge07theanothernamealcyoneserenechastity1337jennycolvinkeepcalmchiveonduketbarfred26291#2759doctorstegikurtrondarknovasc01galacticgoocbrjwrr 26 votes
Status quo.
23%
garaks31gaevsmanstrathkinsomtaawkharmainaleemwatsondavefenestratorfoxman00darkbladejk 9 votes
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    evilmark444evilmark444 Member Posts: 6,950 Arc User
    Moar Content!!!!
    Definitely more content, I actually like STO more than WoW but I spend SIGNIFICANTLY more time playing WoW because there's always so much to do while STO has just the same old missions plus a handful of new releases sprinkled throughout the year.

    I realize it's not fair to compare a small game like STO to a giant like WoW, but between the snail's pace mission release schedule and complete lack of end game progression content it really does feel like there's nothing to do. Maybe if they added something similar to WoW's Mythic+ system to the TFOs that would help alleviate the lack of content, idk. The best solution imo would be a brand new, rebuilt foundry but I certainly understand why they don't want to spend the money to do that.
    Lifetime Subscriber since Beta
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    strathkinstrathkin Member Posts: 2,666 Bug Hunter
    edited February 2021
    Status quo.
    Neither is more important.

    You need significant more content being made to keep people playing, and you also need to keep fixing bugs so it doesn't spiral totally out of control.

    Both are necessary for the continuance of the game.

    Well I always enjoy new content for sure, bug fixes are also important, as is preventing they are introduced. :)

    Yet I understand those who say more new content would be nice as well. Feels like the last year we've seen a few less episodes, yet I suspect it's mostly as they redid several in the Klingon ARC to enhance them.
    Post edited by strathkin on
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    lianthelialianthelia Member Posts: 7,825 Arc User
    Feels like these days more bugs are added than content...quick the squash the bugs that affect players positively but slow to squash the negative bugs
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    kiralynkiralyn Member Posts: 1,576 Arc User
    Maybe I haven't been playing enough, or not the 'right' content, but I haven't run into much in the way of major/glaring bugs. I've heard about the trait-unslotting thing, but haven't really been hit by it. /shrug

    So what's inspiring this "omg, they have to stop and fix the bugs!" thing? What particular set of Big Bugs need to be fixed badly enough to stop producing content? (honestly curious)
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    lianthelialianthelia Member Posts: 7,825 Arc User
    kiralyn wrote: »
    Maybe I haven't been playing enough, or not the 'right' content, but I haven't run into much in the way of major/glaring bugs. I've heard about the trait-unslotting thing, but haven't really been hit by it. /shrug

    So what's inspiring this "omg, they have to stop and fix the bugs!" thing? What particular set of Big Bugs need to be fixed badly enough to stop producing content? (honestly curious)

    They aren't stopping to produce content to fix bugs...they're stopping to produce content to save money.

    But both there bug fixing and producing content have been very poor...so I guess people are arguing which one needs more attention...like it would make a difference when all they care about is money and what they want.
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    jennycolvinjennycolvin Member Posts: 1,100 Arc User
    Bug fixing.
    Bug fixing, for sure.

    Especially considering the quality of the "content" as of late - which is in part dimished by, you guessed it!, various bugs.
    kv1Ohsx.png
    Not agreeing with someone doesn't give you the right to be an TRIBBLE.

    Ci sono tre tipi di giocatori:
    - quelli a cui non va mai bene niente... e vanno sul forum a trollare;
    - quelli che sono talmente imbesuiti da credere a qualunque cosa i dev dicano, perfino che la luna è fatta di formaggio... e vanno sul forum a trollare;
    - quelli che credono a quello a cui è giusto credere, sono d'accordo con quello con cui è giusto essere d'accordo e sono critici con quello che non va;

    Ai giocatori dei primi due tipi, gratis in omaggio un bello specchio lucente su cui arrampicarsi. E una mazzata in testa per la loro poca intelligenza e compassione verso gli altri giocatori che non la pensano come loro.
    Agli appartenenti al terzo tipo, invece, dico grazie. Anche se non sempre si riesce a mantenere la calma, siete quelli per cui vale la pena incazzarsi.
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    garaffegaraffe Member Posts: 1,353 Arc User
    Bug fixing.
    Fix the TRIBBLE bugs!

    I would love to see Cryptic actually take an interest in fixing bugs on Console. There are so many major bugs on the console versions of the game right now, but the latest console patch notes I could find had two things listed, one of which wasn't even a bug fix.
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    davefenestratordavefenestrator Member Posts: 10,512 Arc User
    Status quo.
    We get the "stop creating new content for a season and just fix bugs" thread several times a year. Two problems:

    1. Ship artists can't fix powers tray bugs. Voice actors can't fix the Klingon recruit reward box issue. Writers and level designers can't fix lag.

    2. New content is what gets people to play the game and spend money. Without new content people will not only complain about having nothing to do, they also won't give Cryptic the cash monies needed to create new seasons and keep the servers running.

    Firing the artists and writers to hire more coders is, as you admit, not practical.

    Yes, fixing bugs is important. I run into bugs that really annoy me. If your poll was something like "should cryptic try to add staff specifically to work on bugs" then I'd vote yes.
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    ussvaliant2#1952 ussvaliant2 Member Posts: 402 Arc User
    I couldn't vote as the my choice of finding the right balance between bug fixing and new content is not a option in the poll.
    https://i.imgur.com/r6F7yxj.jpeg
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    gaevsmangaevsman Member Posts: 3,190 Arc User
    Status quo.
    To be honest, most of us havent seen a lot of bugs, or showstopper bugs.. of course there is some that are (i was hit with a nasty one not long ago), but so far, i can keep playing just fine.. so, both are ok, if there is no new content, it will be like the Atari caos... no content at all.. very few of us are still here after that, so, i'm happy with the actual cadence. There has been more bugs as of late, but that is because everyone is in their homes working, and without the team and peer review, bugs will pass quality control more often.
    The forces of darkness are upon us!
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    fred26291#2759 fred26291 Member Posts: 1,265 Arc User
    Bug fixing.
    Every time new content is added *for the last 3 yrs* major bugs have accompanied the arrival of new content.
    It is time to go back and ask the players or play each misison themselves and start fixing the bugs in the missions.
    broken graphics / bad coloring / missing cutscene components / tailor bugs . . . . etc.
    As much as lighting 2.0 helped some stuff it literally messed up other things and yet have they been fixed properly.
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    leemwatsonleemwatson Member Posts: 5,344 Arc User
    Status quo.
    cbrjwrr wrote: »
    Hypothetical premise.

    Lets say that after Year of Klingon is over, Cryptic decide to either embark on a year of bug crushing, in which nothing* new to the game is added but as many bugs as can be fixed are fixed, or continue with the status quo, or decide to abandon the current bug-squashing measures and go for lots more content*. Which is your preference?

    * obviously not all devs can do bug-fixing or working on content so in reality bits and pieces might still get added and stuff gets fixed, but I'm purposefully drawing the point to an extreme here.

    Bug fixing and Content go hand in hand and are handled by seperate teams. They can't shift their content creators to bug fixing when they have little to no knowledge of Cryptic's code. This has been mentioned many, many times by the Dev's. What they need is more folk who can do code. The Content creation can proceed fine as it is as that is more than just code. Bugs are just coding errors, so what use is an Envirnomental Artist, Script Writer, Asset Artist, VA Director or anybody in fixing errors in code. It's just not feasible nor economical, and that's before taking in consideration their income they need to remain operational.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
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    sthe91sthe91 Member Posts: 5,464 Arc User
    edited February 2021
    There needs to be an option in the poll for balancing bug fixing and releasing new content. This does not need to be an either/or proposition. With that said, definitely not what is the status quo now and more usage of Tribble to test this stuff before hand. Like what used to be done many years ago.
    Where there is a Will, there is a Way.
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    ikonn#1068 ikonn Member Posts: 1,449 Arc User
    edited February 2021
    There needs to be an option for BOTH Fixing bugs and adding additional content. We really can't have one without the other. By "content" I do not mean new lockboxes or "legendary" packs, either.

    Anything new brought into the game is going to have bugs, for sure. But there needs to be at least some development time set aside to deal with (at least) some of the issues and stop putting band-aids over bullet holes in this game. Cryptic won't hire additional staff to deal with these issues because it cuts into profits... I get it! But something has to be done.

    Since there is no QA to speak of, and since we are beta-testing the game on holodeck anyways, Cryptic could save money by shutting down both Tribble and Redshirt.
    -AoP- Warrior's Blood (KDF Armada) / -AoP- Qu' raD qulbo'Degh / -AoP- Project Phoenix
    Join Date: Tuesday, February 2, 2010
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    jagdtier44jagdtier44 Member Posts: 376 Arc User
    A while ago I would of said content, but at the present moment there are just to many really bad bugs in the game. The getting stuck in cloak is a really nasty one and super frustrating. When missions like Khitomer Discord break cause objectives dont complete thats a dead stop break.

    STO needs to get these game stoppers fixed. I can live with the people standing on seats or custcenes being messed up and the such, they are annoyances but it doesn't stop the game.

    Thankfully its not likely there's 1 guy doing both tasks, just hope the bug fixer (can't imagine theres more than 1) can resolve the games biggest bugs quickly
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    captainkoltarcaptainkoltar Member Posts: 895 Arc User
    > @somtaawkhar said:
    > they actually hired two more QA people since the pandemic started. Team is like 6 or so?

    I don't know about game development specifically, but this seems like a very small number for a product as complex as STO.
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    leemwatsonleemwatson Member Posts: 5,344 Arc User
    Status quo.
    > @somtaawkhar said:
    > they actually hired two more QA people since the pandemic started. Team is like 6 or so?

    I don't know about game development specifically, but this seems like a very small number for a product as complex as STO.

    Actually, from a financial point of view, it is prudent to just have a couple that will be employed for a long time, rather than employing a dozen and having to get rid of them a year later. Productivity will be far better with just the two over the dozen.

    Irrespective of the fact that bugs will ALWAYS happen, bug fixing is not as easy as some people think, especially with over 150k files and millions of lines of code.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
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    foppotee#4552 foppotee Member Posts: 1,704 Arc User
    Neither is more important.

    You need significant more content being made to keep people playing, and you also need to keep fixing bugs so it doesn't spiral totally out of control.

    Both are necessary for the continuance of the game.

    Absolutely.
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    leemwatsonleemwatson Member Posts: 5,344 Arc User
    edited February 2021
    Status quo.

    id like to see them create a thread where the CMs could add to the main post, a list of bugs. when they are fixed, they can line through them. we, as a community, and as players, can advise the CMs of new or old bugs to be added, as well as verify if and when bugs have been fixed, to be lined out. but they wont do that, cause it will show them a "metric" they dont want to see.

    bug..fix bugs. then fix pvp (i am not great at it, but i enjoy it - and yes i am aware of how this can be divisive among the players and community, so no need to expand on if you like it or not and why - there are plenty of other threads for that). then, i dont know...ask what people want. (this does not include the nova saga here...lol). then...odd thing, create what the players want instead of more LBs and other such things similar.

    I absolutely agree. They 100% should create a list of KNOWN bugs on THIS forum (not Reddit or Twitter), that have being acknowledged. Then it won't get 'lost'.

    PvP will require a completely new system. As it is, it's wildly unbalanced as our equipment is geared for HP sponges. It's the equipment that is the problem, not the skills.

    As for asking what players want, I'm 100% against. Players 'running' things or even raising player's expectations is dangerous (Just look at Star Citizen). Asking players for feedback for what they would like should be extremely rare, and/or as a last resort. "Too many cooks spoil the broth".
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
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    captainkoltarcaptainkoltar Member Posts: 895 Arc User
    > @leemwatson said:
    > Actually, from a financial point of view, it is prudent to just have a couple that will be employed for a long time, rather than employing a dozen and having to get rid of them a year later. Productivity will be far better with just the two over the dozen.
    >
    > Irrespective of the fact that bugs will ALWAYS happen, bug fixing is not as easy as some people think, especially with over 150k files and millions of lines of code.

    I wouldn't suggest employing QAs on a temporary basis. I'mnot sure why you think I did.

    I'm also not sure why you think I suggested bugfixing was easy. I definitely did not.
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    rattler2rattler2 Member Posts: 58,018 Community Moderator
    That is why they need a thread here so we can "help" them.

    Define "Help". Because some people's definition is a complete dead stop to ANY content for a whole "season" of bug fixes. Problem with that is it would not only hurt the game due to lack of new content, it would also mean losing most of the staff who can't bug fix. Not only that, the second you start adding things again, hell the second you fix one thing, new bugs will crop up. It is literally IMPOSSIBLE not to have bugs in an MMO. It is a constantly evolving, living entity. Every change will affect one thing or another. New code won't play well with old code somewhere, and we got a bug.

    The only recurring bug I am aware of is the one where you don't always warp out of a system. Not game breaking, but it exists. And it can be made funny because you can actually have a bit of control over what happens based on your impulse speed before the dialog box to warp out. If you're moving forward before the dialog box, you'd cruise out. If you're at a dead stop, you don't move. If you're moving in reverse... you back out of the screen.

    So realistically... the only answer here... is status quo. Because the only way it could actually improve, is if they were as big as Square Enix or any of the other major companies and could afford to have a MUCH bigger bug team. For a company their size, they seem to be doing alright, considering they're running 3 MMOs, with three separate teams, and are actively working on a fourth as far as I am aware. Not the best, but serviceable.

    Also be aware that, like the warp out bug, the answer is not always obvious. You're having to disect speggetti code to try and figure out what's not playing well with what. Its not as simple as flipping a switch. This is deep level code work that requires laser scalple precision. Not a sledgehammer. So much as a 0 out of place will cause a bug. In a sea of 1s and 0s.
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
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    davefenestratordavefenestrator Member Posts: 10,512 Arc User
    edited February 2021
    Status quo.
    > @somtaawkhar said:
    > Cryptic, like most MMO devs, has an internal database of every bug thats been reported, and verified. These bugs get sorted by the severity of the bug, and assigned to developers to fix based on their current schedule.
    >
    > The head QA guy talked about it back when he did his own livestreams for a couple weeks late last year.

    Sceptical at best. Given the multitude of bugs that have been around for ages, I'm not gonna buy this.

    That is why they need a thread here so we can "help" them.

    Bugs go into a list and are sorted by priority.

    C-Store shopping bug? Fixed with an emergency patch.

    Blinky mailbox after you've already read new mail? Pushed down to the bottom of the list and left there for 6+ years.

    A bug doesn't often become a higher priority just because it is years old. How does the blinky mailbox affect playing the game? It's a trivial annoyance that affects nothing else. Priority will be near-zero forever.

    Even when a bug is near the top of the list, it might not get fixed because QA can't find a recipe to reproduce it reliably on demand, on the test servers. If it only happens intermittently or only at high loads on live servers then a developer needs to guess at the cause, guess at a fix, and try adding the fix with no certainty that it will help.
    Post edited by davefenestrator on
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