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2 weeks was all you could give us?
zerosinder
Member Posts: 34 Arc User
So you stop playing because of all the issues. then come back to find everything has changed and we have no free tokens to collect as we gave you the time to repair the game before returning. I think more time should have been given and any returning player from before should be given the same things as the people who stayed with the game while in an unplayable state. These players should be given these items if they decided to return to the game and continue to support it's Very LONG constantly changing universe. Kinda a little upsetting when you have been here since closed beta. I get I'm going to get flamed for this but it's just how I personally feel. If you don't like my opinion that is totally fine. Maybe you feel differently and 2 weeks was more then enough time. That's your right.
Post edited by baddmoonrizin on
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I mean seriously, what in the blue hell are you talking about?
You’re obviously a better translator then I am, I salute you sir.
You said in one sentence what the OP couldn’t clearly convey in an entire paragraph.
If someone procrastinated in claiming then forgot to do so or something that is on them.
The items being in-game with, I think, a countdown-timer was a sufficient indicator & reminder.
Heck, I even tried to bump the 2 threads covering the 2-weeks for claiming the respec tokens & the other free X-upgrade back to the top just as a reminder.
It's shame if anyone missed-out but in this case I don't fault Cryptic.
Two weeks was more then fair, you are owed nothing.
Agreed
Starting this Friday, December 18th, at 10am PT (19:00 CET), and running until January 3rd at 10am PT (19:00 CET), you'll be able to claim four free Captain Retrain Tokens, and one free Experimental Starship Upgrade, in the Promotions Tab of the Zen Store.
I have to agree with this here.
It is not Cryptic's fault you weren't around for it.
From what I've been able to figure out... its a roundabout entitlement complaint.
Have a nice day.
Yet the original poster even mentions the acknowledgment of the "2 weeks" so it was known. The information was released on how to claim the items/services & received by the player then not acted on. That's not Cryptic's fault. The procrastination is on the player in this case for not following SIMPLE instructions. Your whole "should have been enough" is trying to redirect blame & doesn't have past precedent. It hasn't been done with claming free ships, uniforms, event items, all take more than just merely logging-in. But whatever.
Get the Forums Enhancement Extension!
I kinda disagree.. Players left the game because the bugs became intolerable.
And if they are an veteran player, they know that Cryptic and Star Trek Online takes their sweet time to repair bugs and issues, if at all..
So no, two weeks are insufficient.
The promotion should be lifetime, claimable once per the accounts effected.
At this point they should be happy players are returning at all. Besides the intense lag and rubber banding, the constant game breaking glitches, bugs, features.. And the massive lack of communication regardings events or anything else. Yeah, very hard to side with Cryptic on this one.
If it wasn't for the Star Trek IP, and if this game was a generic sci-fi space MMO it would have crashed and burned ages ago with a business model and quality control like it currently has.
That won't work, because word will get out anyways, and then the complaints about favoritism or some other thing will happen.
Honestly how it was handled was fair for all. If was available for a time. You miss that window... SOL.
As it is, STO is quite generous with the giveaways and event rewards, even bringing in ways of earning past event rewards if you missed said event. Most MMOs would say "Well you should have played the event. You missed out forever."
A while back I did not know where the timer was on things like this, either. It is right on the item page in the store under the image. I saw it this time on both items and did not claim until near the last day so I could use it to keep reminding my procrastinating friends how much time they had left.
As for having it claimed automatically when you log in, tech might be a limitation there. Most all of the limited time claims I have seen in the game have been done similar to this one. Were any done automatically? Would be nice, I'm just not sure it is possible without new work being done for the store.
I think the fact that they are available AT ALL is a strong indication. And I also feel like no matter what I say, my words are going to be twisted around.
There are multiple definitions of the word earn. But ultimately it means that you can get them. HOW was not central to what I was trying to say. The fact that they ARE available is.
As I was trying to say before... most MMOs treat event rewards as exclusive items. You miss the event, you're SOL. STO is not like that. After a period of time, they make the item available again.
If can be bought out with Zen anyone that did miss can theoretically save up dilithium for a long length of time, convert it to Zen, then buy it for whatever absurd price Cryptic places on it. Therefore can it be earned? Yes. For those pesky Lobi buy outs same process but having to buy keys to open boxes or buy Promos to earn enough Lobi. I'm not saying I like Cryptic's prices but the method is available to earn since not tied to the Lifetime Subscription.
Pretty much this...I mean I've missed giveaways before as well and yeah it kinda sucks, but you're not entitled to it if you weren't on to claim it. Particularly in this case since it was basically a (We're sorry) for the spec bug that you missed entirely.