I personally have been waiting years for ticket reported bugs to be resolved and fixed. I know many others have as well. Here is a suggestion:
Stop making and releasing new missions, new storylines, new ships, and new events: Until you address all outstanding unfixed bugs.
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Comments
1: You may create a new thread describing the bug you're experiencing in detail with any and all screenshots and video you may have.
2: You may private message me your ticket number(s) and I will fire a report up the chain on your behalf to see what the issue is.
You can use one or both of those options. They don't like bugs anymore than you do, however fixing them properly takes time, especially depending on what's broke. It's not as simple as just flipping a switch as much as we all wish it was. I am extending you this olive branch to try to help you out so the issue can be fixed and I don't have to keep closing threads. Choose wisely.
Star Trek Online volunteer Community Moderator