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QA Lead streaming today

lordmerc22lordmerc22 Member Posts: 776 Arc User
From reddit:

https://www.reddit.com/r/sto/comments/jjs8e0/streaming_friday_at_6pm_well_answer_questions/

Streaming Friday at 6PM! We'll answer questions then play STO!
Hey All! Drop your questions below. Please remember I can't answer any question about upcoming ships, upcoming events, or anything to do with upcoming content.

After we do the Q/A, stick around and I'll start a brand new character(with chats feedback) and we'll go through STO content!

Some people has posted questions on the topic so I guess its acceptable to post them there too and watch the stream later if you cant be there

He doesnt mention his twitch link but I know it from previous time, it is:

https://www.twitch.tv/placeholderqa

Now only if we knew the timezone he uses

Comments

  • jhymeldev#0987 jhymeldev Member Posts: 9 Arc User
    edited October 2020
    It's PDT!(cali time)

    *edit: Also, thank you very much for posting! I need to figure out why I can't post here just yet!
  • p331p331 Member Posts: 105 Arc User
    I believe there is a certain post count number you need before you can start your own topic posts.
  • corinthalascorinthalas Member Posts: 1,440 Arc User
    edited October 2020
    QA Lead? As in, quality assurance? ...Really? I mean...this person is real and not just a multiple-hats type thrown under the bus to 'handle' the QA for STO?
  • keepcalmchiveonkeepcalmchiveon Member Posts: 3,321 Arc User
    edited October 2020
    so what is the link to post questions and watch? nvm. i dont have a reddit acct. grrr
    shouldnt there be a forum thread instead of reddit? wtf?
    meh

  • keepcalmchiveonkeepcalmchiveon Member Posts: 3,321 Arc User
    so what is the link to post questions and watch? nvm. i dont have a reddit acct. grrr
    shouldnt there be a forum thread instead of reddit? wtf?

    a lot of "i cant tell you," and "let me follow up as i dont know."

    wtf is the use of a QA session if you cant tell us. might as well just stop with them. sorry, but the stream was useless.

    maybe past ones were better, never watched them...maybe its just me.
    meh

  • seaofsorrowsseaofsorrows Member Posts: 10,676 Arc User
    This is the one guy in Cryptic that actually tries to answer peoples questions. Yes, he has a lot of "I have to find out," but he's a Q&A person.. he's not a Developer and frankly.. at least he cares enough to acknowledge the questions.

    This guy is doing the job that Kael should be doing but can't be bothered because he's too busy doing.. umm.. whatever it is he actually does. Yeah, he doesn't have all the answers, but this dude is hands down the best face for Cryptic on the current staff.

    He at least cares.. more then can be said for the person who is supposed to be doing this job. The Q&A Lead is the only one that actually interacts with the community.
    animated.gif
    Discovery is good, it's you that sucks.
  • keepcalmchiveonkeepcalmchiveon Member Posts: 3,321 Arc User
    the issue is not that he cares, i appreciate that fact. the issue is that it was basically a farce. cant tell you, cant say, dont know, not sure why....and so on.

    sorry, but if all the replies are centered around those type of replies, then you may as well not even do it.

    secondly - i dont have a reddit account and like others dont desire to create one nor a twit TRIBBLE, and FB TRIBBLE to find this stuff. they should link an official thread in the forums for people to ask questions. why the TRIBBLE should i have to get on another BS social platform just to read and or ask stuff?

    /end rant
    meh

  • jennycolvinjennycolvin Member Posts: 1,088 Arc User
    This is the one guy in Cryptic that actually tries to answer peoples questions. Yes, he has a lot of "I have to find out," but he's a Q&A person.. he's not a Developer and frankly.. at least he cares enough to acknowledge the questions.

    This guy is doing the job that Kael should be doing but can't be bothered because he's too busy doing.. umm.. whatever it is he actually does. Yeah, he doesn't have all the answers, but this dude is hands down the best face for Cryptic on the current staff.

    He at least cares.. more then can be said for the person who is supposed to be doing this job. The Q&A Lead is the only one that actually interacts with the community.

    Agreed.
    kv1Ohsx.png
    Not agreeing with someone doesn't give you the right to be an TRIBBLE.

    Ci sono tre tipi di giocatori:
    - quelli a cui non va mai bene niente... e vanno sul forum a trollare;
    - quelli che sono talmente imbesuiti da credere a qualunque cosa i dev dicano, perfino che la luna è fatta di formaggio... e vanno sul forum a trollare;
    - quelli che credono a quello a cui è giusto credere, sono d'accordo con quello con cui è giusto essere d'accordo e sono critici con quello che non va;

    Ai giocatori dei primi due tipi, gratis in omaggio un bello specchio lucente su cui arrampicarsi. E una mazzata in testa per la loro poca intelligenza e compassione verso gli altri giocatori che non la pensano come loro.
    Agli appartenenti al terzo tipo, invece, dico grazie. Anche se non sempre si riesce a mantenere la calma, siete quelli per cui vale la pena incazzarsi.
  • seaofsorrowsseaofsorrows Member Posts: 10,676 Arc User
    edited October 2020
    I get it, but we will see where it goes from here. The guy took the time to put together a thread for questions then went down the thread one by one and tried his best to give every single person a reply of some type. This is opposed to the normal live streams we get where the host dictates the content and occasionally answers a random question or two. Most of the questions directed at Kael are ones he caused with bad information, but again.. he answers a few random things. This guy did a stream that was focused purely on the players questions.. it's not even his job and he didn't have to do it at all. He did it because people aren't getting answers and he's trying to help.

    Yes, there was a lot of 'I will have to ask,' so lets just give him a chance to see if he can get any answers or make any progress before we crucify him for trying. I appreciated that he at least made the effort, he engaged the community and did his best to try and address issues, the rest of the staff should take a queue from this. More then likely, they will just stonewall his attempts to get any answers but at least he was willing to to try.


    Any attempt and fixing Cryptic's horrible communication with the player base will be something I will generally appreciate.
    animated.gif
    Discovery is good, it's you that sucks.
  • sthe91sthe91 Member Posts: 3,556 Arc User
    edited October 2020
    so what is the link to post questions and watch? nvm. i dont have a reddit acct. grrr
    shouldnt there be a forum thread instead of reddit? wtf?

    a lot of "i cant tell you," and "let me follow up as i dont know."

    wtf is the use of a QA session if you cant tell us. might as well just stop with them. sorry, but the stream was useless.

    maybe past ones were better, never watched them...maybe its just me.

    Some of the questions people were asking were not connected to quality assurance as well as fall under the NDA that game developers, QA, etc. sign. That is why he gives people those answers. The stream was not useless. He also explained what he does as QA.
    Where there is a Will, there is a Way.
  • keepcalmchiveonkeepcalmchiveon Member Posts: 3,321 Arc User
    I get it, but we will see where it goes from here. The guy took the time to put together a thread for questions then went down the thread one by one and tried his best to give every single person a reply of some type. This is opposed to the normal live streams we get where the host dictates the content and occasionally answers a random question or two. Most of the questions directed at Kael are ones he caused with bad information, but again.. he answers a few random things. This guy did a stream that was focused purely on the players questions.. it's not even his job and he didn't have to do it at all. He did it because people aren't getting answers and he's trying to help.

    Yes, there was a lot of 'I will have to ask,' so lets just give him a chance to see if he can get any answers or make any progress before we crucify him for trying. I appreciated that he at least made the effort, he engaged the community and did his best to try and address issues, the rest of the staff should take a queue from this. More then likely, they will just stonewall his attempts to get any answers but at least he was willing to to try.


    Any attempt and fixing Cryptic's horrible communication with the player base will be something I will generally appreciate.

    this is acceptable, and as mentioned, i appreciated his time and willingness to do it. so with your post we will see and i will keep an open mind to future ones and details. if it doesnt change soon, then we know it was for naught.
    sthe91 wrote: »
    so what is the link to post questions and watch? nvm. i dont have a reddit acct. grrr
    shouldnt there be a forum thread instead of reddit? wtf?

    a lot of "i cant tell you," and "let me follow up as i dont know."

    wtf is the use of a QA session if you cant tell us. might as well just stop with them. sorry, but the stream was useless.

    maybe past ones were better, never watched them...maybe its just me.

    Some of the questions people were asking were not connected to quality assurance as well as fall under the NDA that game developers, QA, etc. sign. That is why he gives people those answers. The stream was not useless. He also explained what he does as QA.

    to you maybe, to me it was.
    meh

  • sthe91sthe91 Member Posts: 3,556 Arc User
    edited October 2020
    I get it, but we will see where it goes from here. The guy took the time to put together a thread for questions then went down the thread one by one and tried his best to give every single person a reply of some type. This is opposed to the normal live streams we get where the host dictates the content and occasionally answers a random question or two. Most of the questions directed at Kael are ones he caused with bad information, but again.. he answers a few random things. This guy did a stream that was focused purely on the players questions.. it's not even his job and he didn't have to do it at all. He did it because people aren't getting answers and he's trying to help.

    Yes, there was a lot of 'I will have to ask,' so lets just give him a chance to see if he can get any answers or make any progress before we crucify him for trying. I appreciated that he at least made the effort, he engaged the community and did his best to try and address issues, the rest of the staff should take a queue from this. More then likely, they will just stonewall his attempts to get any answers but at least he was willing to to try.


    Any attempt and fixing Cryptic's horrible communication with the player base will be something I will generally appreciate.

    this is acceptable, and as mentioned, i appreciated his time and willingness to do it. so with your post we will see and i will keep an open mind to future ones and details. if it doesnt change soon, then we know it was for naught.
    sthe91 wrote: »
    so what is the link to post questions and watch? nvm. i dont have a reddit acct. grrr
    shouldnt there be a forum thread instead of reddit? wtf?

    a lot of "i cant tell you," and "let me follow up as i dont know."

    wtf is the use of a QA session if you cant tell us. might as well just stop with them. sorry, but the stream was useless.

    maybe past ones were better, never watched them...maybe its just me.

    Some of the questions people were asking were not connected to quality assurance as well as fall under the NDA that game developers, QA, etc. sign. That is why he gives people those answers. The stream was not useless. He also explained what he does as QA.

    to you maybe, to me it was.

    Again, he does quality assurance. You are asking him to do the impossible and violate the rules of game development studios and Cryptic's rules. If he gave you what you wanted to hear, he would most likely get fired. I as a player do not want leaks (just as I do not want that in the government). If he does not know, then he says that does not know and will follow up on the question. Those who work at Cryptic Studios for STO are not all-knowing. Plus, as I said before some of those questions are not really questions that can be answered by QA and go to someone else down the line. You need to understand how game development studios work and he explains how it is. I saw more into the inner workings of Cryptic than I saw in the Ten Forward Weeklys that I have seen with Kael. With that said, he now has a forum account and will interact with those here as well. I am so glad that you are not my boss with your attitude towards the QA person. With that said, I do agree that Kael and others need to improve on their communication with the STO community, this is a step in the right direction unless the STO community self-sabotages the attempt which I am afraid might happen. Glad it did not happen during the stream. Please give him a chance. Thanks. :)
    Where there is a Will, there is a Way.
  • seaofsorrowsseaofsorrows Member Posts: 10,676 Arc User
    edited October 2020
    this is acceptable, and as mentioned, i appreciated his time and willingness to do it. so with your post we will see and i will keep an open mind to future ones and details. if it doesnt change soon, then we know it was for naught.

    Sounds fair to me! :smile:
    sthe91 wrote: »
    You are asking him to do the impossible and violate the rules of game development studios and Cryptic's rules. If he gave you what you wanted to hear, he would most likely get fired.

    Speculation, nothing more. At no point in the stream did he say anything about NDA's or not being allowed to speak on a topic. He explained his role with the company and that he knew who would have those answers. He was taking a list of the issues to get to the people that knew. If he didn't answer a question it was because he simply didn't have the information. The whole NDA 'gag order' was not a thing.. at all.
    animated.gif
    Discovery is good, it's you that sucks.
  • keepcalmchiveonkeepcalmchiveon Member Posts: 3,321 Arc User
    sthe91 wrote: »
    I get it, but we will see where it goes from here. The guy took the time to put together a thread for questions then went down the thread one by one and tried his best to give every single person a reply of some type. This is opposed to the normal live streams we get where the host dictates the content and occasionally answers a random question or two. Most of the questions directed at Kael are ones he caused with bad information, but again.. he answers a few random things. This guy did a stream that was focused purely on the players questions.. it's not even his job and he didn't have to do it at all. He did it because people aren't getting answers and he's trying to help.

    Yes, there was a lot of 'I will have to ask,' so lets just give him a chance to see if he can get any answers or make any progress before we crucify him for trying. I appreciated that he at least made the effort, he engaged the community and did his best to try and address issues, the rest of the staff should take a queue from this. More then likely, they will just stonewall his attempts to get any answers but at least he was willing to to try.


    Any attempt and fixing Cryptic's horrible communication with the player base will be something I will generally appreciate.

    this is acceptable, and as mentioned, i appreciated his time and willingness to do it. so with your post we will see and i will keep an open mind to future ones and details. if it doesnt change soon, then we know it was for naught.
    sthe91 wrote: »
    so what is the link to post questions and watch? nvm. i dont have a reddit acct. grrr
    shouldnt there be a forum thread instead of reddit? wtf?

    a lot of "i cant tell you," and "let me follow up as i dont know."

    wtf is the use of a QA session if you cant tell us. might as well just stop with them. sorry, but the stream was useless.

    maybe past ones were better, never watched them...maybe its just me.

    Some of the questions people were asking were not connected to quality assurance as well as fall under the NDA that game developers, QA, etc. sign. That is why he gives people those answers. The stream was not useless. He also explained what he does as QA.

    to you maybe, to me it was.

    Again, he does quality assurance. You are asking him to do the impossible and violate the rules of game development studios and Cryptic's rules. If he gave you what you wanted to hear, he would most likely get fired. I as a player do not want leaks (just as I do not want that in the government). If he does not know, then he says that does not know and will follow up on the question. Those who work at Cryptic Studios for STO are not all-knowing. Plus, as I said before some of those questions are not really questions that can be answered by QA and go to someone else down the line. You need to understand how game development studios work and he explains how it is. I saw more into the inner workings of Cryptic than I saw in the Ten Forward Weeklys that I have seen with Kael. With that said, he now has a forum account and will interact with those here as well. I am so glad that you are not my boss with your attitude towards the QA person. With that said, I do agree that Kael and others need to improve on their communication with the STO community, this is a step in the right direction unless the STO community self-sabotages the attempt which I am afraid might happen. Glad it did not happen during the stream. Please give him a chance. Thanks. :)

    i am thankful you are not my employee. with your replies as such to many people on these forums, you act like your TRIBBLE dont stink.

    stop playing the fanboy card and grow a pair.

    ok, hes QA, i get it. but the fact remains it sucked. to me, maybe not to you. as mentioned, i will give him a chance, but dang, do you really need to be a shield and block every negative thing said towards cryptic?
    meh

  • lordmerc22lordmerc22 Member Posts: 776 Arc User
    edited November 2020
    QA apparently can obviously answer only QA related questions and maybe a bit on general ones(its highly possible he doesnt even get much info from dev team anyways apart from the absolutely required things and understandable he wants to keep his job), I dont find this weird and to be honest its not his job to communicate(unlike our CM who sometimes gets allergic to communication) so I appreciate it even if its not much since he isnt a Dev. Speaking of would be cool if we got a Dev to stream at times. It would strenghen the bonds to community
  • peterconnorfirstpeterconnorfirst Member Posts: 6,210 Arc User
    edited November 2020
    Wow thanks for linking the stream OP.

    Unlike the ten forward stuff I had a good time watching/listening to it.

    That’s new! :)
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    Looking for a fun PvE fleet? Join us at Omega Combat Division today.
    felisean wrote: »
    teamwork to reach a goal is awesome and highly appreciated
    Bring it on
    coldnapalm wrote: »
    wishful thinking is not really a reliable source
  • peterconnorfirstpeterconnorfirst Member Posts: 6,210 Arc User
    edited November 2020
    > @coldnapalm said:
    > He needs to focus on his job and Kael needs to do his.

    Aww, can’t the QA guy do both please? :'(
    animated.gif
    Looking for a fun PvE fleet? Join us at Omega Combat Division today.
    felisean wrote: »
    teamwork to reach a goal is awesome and highly appreciated
    Bring it on
    coldnapalm wrote: »
    wishful thinking is not really a reliable source
  • jennycolvinjennycolvin Member Posts: 1,088 Arc User
    > @coldnapalm said:
    > He needs to focus on his job and Kael needs to do his.

    Aww, can’t the QA guy do both please? :'(

    Hey, this guy is actually nice! We don't want him to burn out, Pete!

    All things considered, I appreciated the time he took to set up the whole thing and to answer each question to the best of his abilities/knowledge.
    Let's hope his reports about some of the things people asked about get where they need to be... and that they actually do something about them.
    kv1Ohsx.png
    Not agreeing with someone doesn't give you the right to be an TRIBBLE.

    Ci sono tre tipi di giocatori:
    - quelli a cui non va mai bene niente... e vanno sul forum a trollare;
    - quelli che sono talmente imbesuiti da credere a qualunque cosa i dev dicano, perfino che la luna è fatta di formaggio... e vanno sul forum a trollare;
    - quelli che credono a quello a cui è giusto credere, sono d'accordo con quello con cui è giusto essere d'accordo e sono critici con quello che non va;

    Ai giocatori dei primi due tipi, gratis in omaggio un bello specchio lucente su cui arrampicarsi. E una mazzata in testa per la loro poca intelligenza e compassione verso gli altri giocatori che non la pensano come loro.
    Agli appartenenti al terzo tipo, invece, dico grazie. Anche se non sempre si riesce a mantenere la calma, siete quelli per cui vale la pena incazzarsi.
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