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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Losing connection to gaming server while TFO loadingscreen

cherubim2cherubim2 Member Posts: 4 Arc User
in Windows and General: PC, Network, and Other Technical Issues
Hi Folks,

when loading (mostly ground) TFOs like "Miner instabilities", "Pahvo Dissension", "Assault on Terik Nor", "Counterpoint" etc. I got the issue that the game loses the connection to the gaming server which ends up in a logout. Here I got a log and a screenshot for you. As I'm unable to post the log directly I'm posting a screenshot of the log. Would be nice if somebody got an idea how to get this fixed. I would appreciate any help.

It persists about months and more than two fresh installations.

STOfflinelog.png
STOfflinescreen.png

Comments

  • sthe91sthe91 Member Posts: 5,443 Arc User
    edited August 2020
    Have you tried in the Options section of the Star Trek Online game launcher, to turn off On Demand Patching, turn on Force Verify, click Save, and then patch the files to see if that fixes this problem? Usually when that is done, the loading screens do not cause this type of issue anymore. Thanks. :)
    Where there is a Will, there is a Way.
  • cherubim2cherubim2 Member Posts: 4 Arc User
    Yes I have tried this. I turned off On Demand Patching and I turned it on and off again and again and again. For now it's off cause I don't like patching while loading screens.

    Yep I just did a verify before starting some random TFO yesterday. The issue still exists.

    I even installed the game completly new multiple times which means I even deleted all files left of it.

    As I wrote it happens on specific TFOs NOT every TFO. For example I don't have this issue in an ISA or Khitomer Space.

    It mostly happens in (ground) TFOs like "Miner instabilities", "Pahvo Dissension", "Assault on Terok Nor", "Counterpoint" or "Defense of Rh'Ihho Station"

    The log and the game still say it's an issue with the connection of the gaming server.
  • cherubim2cherubim2 Member Posts: 4 Arc User
    Hi Folks,

    the issue still exists. Would be very nice if somebody could take a look of it!

    Thanks
  • salvation4salvation4 Member Posts: 1,167 Arc User
    Got kicked god knows how many times after logging in at ESD and DS9..I lost count and stopped playing..
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