I recently won a contest and received a code for the Federation Fleet Admiral Faction Pack. I was able to redeem the code just fine in the launcher, but when I open the "STORE" and go to the "Promotions" tab to claim the package I get the error:
"Unable to complete transaction: that item cannot currently be purchased."
I tried to check online how to deal with this error, but all I could find was to make sure I have room in my inventory, and make sure I have enough ship slots. I double checked and I have enough of each.
I contacted support, and they told me this is a bug, and I should post here.
I'm hoping you can help me out, and thanks in advance for your time!
Comments
Still don't know what the original issue was, but all is good now.