test content
What is the Arc Client?
Install Arc

Didn't get credit for Pahvo event.

gileslestradegileslestrade Member Posts: 86 Arc User
So I did the event on the 7th and 8th. On the seventh, it didn't give me credit for the daily play - it said daily completed, but still showed me at 0/14 progress. I did get the 50 campaign points. On the 8th, I did get the daily completed, but still only says 1/14. Did not get any more campaign points so still at 50.

On her account, my daughter has done it both days and has 2/14 progress and 100 campaign points.

Does this often happen with events. Is there any way to get my one day progress back?
Post edited by baddmoonrizin on

Comments

  • gileslestradegileslestrade Member Posts: 86 Arc User
    It wasn't that. I made sure the time out was done before I did it on the 8th. What struck me as odd was it did say daily completed, but still left me at 0/14.
  • tagentagen Member Posts: 528 Arc User
    Not having it count on the 2nd day would be easier to understand as a timing issue, but on the 1st day of the event?

    The only thing I can think is that if you did it right as the event started, maybe too many people were still hitting the servers all at once when they came back up and something was lost in the communication.

    Whatever the case, as was noted above there are 7 "extra" days in the event. I have not had issues getting the daily credit, but I am in the habit of having that event page open before I accept the rewards at the end of the TFO. Just to double check that the daily is available and registers properly.
  • leemwatsonleemwatson Member Posts: 5,319 Arc User
    This happened to one of my fleet-mates. The new event didn't reset the Daily timer. That is why.

    Also, check your timer on your Campaign II progress. It's possible this is out of sync.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • gileslestradegileslestrade Member Posts: 86 Arc User
    I understand there is extra time to complete the 14, but I don't pay for zen and I'm trying to maximize the bonus dilithium for re-doing missions after completing. I did it today and now I'm at 2/14 with 100 campaign points.
  • seaofsorrowsseaofsorrows Member Posts: 10,918 Arc User
    Just happened to me, did the space one.. got the credit toward the Lobi event, but no daily progress. I have done it 3 times and I am at 2/14.
    Insert witty signature line here.
  • tagentagen Member Posts: 528 Arc User
    For the people who had trouble, what platform are you on?
    I am on PC and have done 3 days with credit each day.
  • meimeitoomeimeitoo Member Posts: 12,587 Arc User
    I wonder -- and no longer hypothetically -- would it really kill them to TEST their sheet every once in a while?!
    3lsZz0w.jpg
  • tagentagen Member Posts: 528 Arc User
    meimeitoo wrote: »
    I wonder -- and no longer hypothetically -- would it really kill them to TEST their sheet every once in a while?!

    I'd agree that is a good idea, but in this case since it is not broken for everyone (unless it is broken only on a specific platform), even a test might not have helped.
    If we can find some common factor that caused the event credit to glitch maybe we can find a way to avoid the problem, though.
  • seaofsorrowsseaofsorrows Member Posts: 10,918 Arc User
    edited May 2020
    The worst part is that when it doesn’t give you the credit, it still triggers the 20hr cool down so you can’t even run it again.

    I did the space map on PC. I did space on Thursday, Ground on Friday.. got credit for both. Space map today, no credit but did get the credit toward the lobi event.

    I am wondering if maybe I left the map before the final update.. I‘ll see how it goes tomorrow.
    Insert witty signature line here.
  • tagentagen Member Posts: 528 Arc User
    The worst part is that when it doesn’t give you the credit, it still triggers the 20hr cool down so you can’t even run it again.

    I did the space map on PC. I did space on Thursday, Ground on Friday.. got credit for both. Space map today, no credit but did get the credit toward the lobi event.

    I am wondering if maybe I left the map before the final update.. I‘ll see how it goes tomorrow.

    When you run it, see if you can get screenshots of the event panel before and after you accept the TFO reward. Also, for the "after", if you can include the text in the chat window that should include a notation about the daily credit.

    (At the very least, based on the "car stops making the noise when you bring it to the mechanic" rule, the problem may never happen again while you are trying to grab evidence of it. ;) )
  • leemwatsonleemwatson Member Posts: 5,319 Arc User
    meimeitoo wrote: »
    I wonder -- and no longer hypothetically -- would it really kill them to TEST their sheet every once in a while?!

    They DO test everything before release, but it's a different server on a different build. It might even have worked perfectly on their build. Bugs happen, they will ALWAYS happen, especially when adding things nearly every week.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • ltminnsltminns Member Posts: 12,569 Arc User
    I could understand if the Event Progress was OK but the Lobi Progress was borked. That would remove any chance of someone getting to 2,800 on Monday, getting the 'free' 1,000 Lobi, and getting the Jem'Hadar Assault Ship. ;)
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
  • gileslestradegileslestrade Member Posts: 86 Arc User
    tagen wrote: »
    For the people who had trouble, what platform are you on?
    I am on PC and have done 3 days with credit each day.

    OP here. I'm on XBOX one.
  • echattyechatty Member Posts: 5,912 Arc User
    Didn't do it today, but did it Friday and yesterday over five different accts and all have 2/14 and ship progress as well. I'm on PC.
    Now a LTS and loving it.
    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
    I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything. :D
  • seaofsorrowsseaofsorrows Member Posts: 10,918 Arc User
    Worked fine today, just the one day it didn’t work for whatever reason. Hopefully it doesn’t happen again.
    Insert witty signature line here.
  • ltminnsltminns Member Posts: 12,569 Arc User
    I just double-checked and I am correct for the Event (10/14, used 7 Legacy Tokens and still have to run it today). I am also correct for the Mega-Event (1,900).
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
  • gileslestradegileslestrade Member Posts: 86 Arc User
    I only had the problem on the first day. It has given me proper credit for both current event and campaign for the last 3 days.
  • seaofsorrowsseaofsorrows Member Posts: 10,918 Arc User
    At this point, I will just assume it was a fluke thing. If it wasn't, then seems like this would be a bigger issue so I am just going to suck it up and do one extra day. Hopefully it goes well the rest of the way.
    Insert witty signature line here.
  • thorbodenthorboden Member Posts: 2 Arc User
    How can you check your progress? Everything I find online doesn't currently work. Sorry for the noob questions but after all I am one lol
  • tagentagen Member Posts: 528 Arc User
    edited May 2020
    thorboden wrote: »
    How can you check your progress? Everything I find online doesn't currently work. Sorry for the noob questions but after all I am one lol

    On the journal there is a tab called "Events". On the left side you should see the listings of events that are running or have recently run.

    The Featured event is Pahvo right now and there is also the multi-event campaign.

    For Pahvo, just look at the bar to see x/14 where x is the number of days of progress you have.
    For the campaign, it will show a total progress number on the bar. You get 50 progress points for each day an event in the campaign is completed.

    unknown.png
  • thorbodenthorboden Member Posts: 2 Arc User
    Thank you so much I find it! I sure do appreciate your help!
  • gileslestradegileslestrade Member Posts: 86 Arc User
    So hiding in the inventory of one of my characters was a TFO commendation. Not sure what from, perhaps the first contact day event. Anyway, I used it to buy back the day that they short changed me.
  • ltminnsltminns Member Posts: 12,569 Arc User
    Not First Contact, that was a different Token.
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
This discussion has been closed.