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Items Lost Bug List

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  • user839020189287user839020189287 Member Posts: 291 Arc User
    Account: @Uus

    I went over the Anniversary and KDF ship lists to check on what I can remember earning and/or spending Zen on.

    Here is my itemized list.

    Anniversary Events:

    1. Bortas Heavy Battlecruiser
    2. Odyssey Star Cruiser
    3. Kamarag Battlecruiser Retrofit
    4. Ambassador Support Cruiser Retrofit

    C- Store Purchases: 

    1. Klingon Defense Force Starter Pack (I bought this and did not get the B'Rotlh Bird-of-Prey. Made a ticket then and did not get my ship. Skin is unlocked)
    2. Puyjaq Raptor 
    3. Koro't'inga Battlecruiser
    4. Fleet Tor'Kaht Battlecruiser Retrofit (Skin is unlocked)

    P.S.

    Want to give a shout out to Ovric for getting back to me in such a timely fashion and for suggesting that I post here. I was really bummed out over missing stuff and didn't expect much of a response so thanks for that. Am also missing mailed items but am more concerned with my ships.

    Thanks for reading.
    "Dammit J'mpok! I'm a Warrior, not a Worrier!"

    - KDF Ambassador Syon vocalizing her objection to the discussions of possible peace talks with the UFP due to recent Borg and Undine activities.
    Hegh'bat, Stardate 66588.8
  • sthe91sthe91 Member Posts: 5,861 Arc User
    edited April 2020
    Account: @Uus

    I went over the Anniversary and KDF ship lists to check on what I can remember earning and/or spending Zen on.

    Here is my itemized list.

    Anniversary Events:

    1. Bortas Heavy Battlecruiser
    2. Odyssey Star Cruiser
    3. Kamarag Battlecruiser Retrofit
    4. Ambassador Support Cruiser Retrofit

    C- Store Purchases: 

    1. Klingon Defense Force Starter Pack (I bought this and did not get the B'Rotlh Bird-of-Prey. Made a ticket then and did not get my ship. Skin is unlocked)
    2. Puyjaq Raptor 
    3. Koro't'inga Battlecruiser
    4. Fleet Tor'Kaht Battlecruiser Retrofit (Skin is unlocked)

    P.S.

    Want to give a shout out to Ovric for getting back to me in such a timely fashion and for suggesting that I post here. I was really bummed out over missing stuff and didn't expect much of a response so thanks for that. Am also missing mailed items but am more concerned with my ships.

    Thanks for reading.

    What mailed items? Depending on what it is, you can use a Mail console.
    Where there is a Will, there is a Way.
  • user839020189287user839020189287 Member Posts: 291 Arc User
    edited April 2020
    sthe91 wrote: »
    Account: @Uus

    Am also missing mailed items but am more concerned with my ships.

    What mailed items? Depending on what it is, you can use a Mail console.

    Thanks. Can't remember. Is all good. Here about my ships.
    Post edited by user839020189287 on
    "Dammit J'mpok! I'm a Warrior, not a Worrier!"

    - KDF Ambassador Syon vocalizing her objection to the discussions of possible peace talks with the UFP due to recent Borg and Undine activities.
    Hegh'bat, Stardate 66588.8
  • laforgesvisor#7440 laforgesvisor Member Posts: 3 Arc User
    I can't get the Star Trek: Picard uniforms that are supposedly available until May 3rd. I contacted support but they directed me to post on the forum to see if anyone else was having this issue. Help? Please.
  • ragewarp9ragewarp9 Member Posts: 4 Arc User
    A few of the items I have completely maxed out are missing. They were always in one of my ships. Whenever I look at the description to see where they are now it just says it's on a different ship. I've checked my inventory, all my ships and my bank and it's not in there either. Has anyone else have this issue?
  • crischguz#6595 crischguz Member Posts: 1 Arc User
    Hi. I'm not sure if this is the proper place to post this but I need help. Yesterday I was lucky enough to get a t6 ship from a lockbox, so I decided to sell it on the exchange. I realised I couldn't post it for 550 millions as I didn't have the EC limit increase so I paid for ZEN and bought it, and then posted the ship in the exchange. After some minutes it was sold but my surprise is that I only got 12 millions instead of 550!!! the ship was a prototype TOS ship btw. Hope someone can help me to recover those credits. Thanks!
  • hfentonmudd2hfentonmudd2 Member Posts: 1 New User
    I was advised by a GM to leave a comment on the forums regarding my "item missing bug." Ever since the rollout of the 2 features "Automatic t1-t4 ship reclaim," and "buy t1-t4 ships for dilithium" I have not been able to purchase the t1 Federation faction science ship (previously priced at 750 zen) Oberth class science vessel. I realize this may not be the BEST place to put this, but I can't start my own threads as yet. For every Fed (and Fed aligned) character on my account, the Oberth has neither a Zen price, nor, a dilithium one. It does not display in ship reclaim, nor is it in the rosters of all of my previous characters. I tried the force verify, and also attempted to make a new character. When I attempt to purchase it, the price is listed in Zen, but says "_" is the amount asked. The "purchase ship" button is greyed out, so there's no way to purchase the ship. I took the liberty of making another account, to see if the problem was account based, or client based. Once on the new account, I got a Federation faction character to Lt (6). I went to the ship store on ESD, to see the ship I want listed for a price of 15k dilithium. And I logged in on the same client! I can only conclude that (a) the problem is account based, not client based (remember I did a force verify) and that b) there is some sort of bug in the store itself on this account, and this one only. Please Note: The Oberth class ship is the only ship (and rank) that has a problem. None of the other ships I've previously purchased, or even want to purchase are doing this, regardless of rank or faction. Has this happened to anyone else? And if so, do you out there have any suggestions on a fix?

    @hfentonmudd2
  • protoneousprotoneous Member Posts: 3,112 Arc User
    Hi. I'm not sure if this is the proper place to post this but I need help. Yesterday I was lucky enough to get a t6 ship from a lockbox, so I decided to sell it on the exchange. I realised I couldn't post it for 550 millions as I didn't have the EC limit increase so I paid for ZEN and bought it, and then posted the ship in the exchange. After some minutes it was sold but my surprise is that I only got 12 millions instead of 550!!! the ship was a prototype TOS ship btw. Hope someone can help me to recover those credits. Thanks!

    Hello, I've had a similar experience on my free to play account but the amount lost was much smaller as the items being sold were 10 master keys so my loss was in the neighborhood of 40 million or so.

    I can't recall what my exact limit was at the time as in mid 2017 the EC limit was raised from 10 million to 15 on PC, but like yourself I purchased the EC limit increase and then placed my items for sale but only received the pre-increase amount.

    It would seem that after purchasing the EC limit increase there's either some delay or a need by the game to log out then log back in before it takes effect.

    I'd encourage you to submit a ticket asap and see if they can assist you with the issue.

    At the very least you now know how the EC increase appears to work and that this has happened to others.
  • nemuritor123nemuritor123 Member Posts: 1 New User
    What item(s) went missing? Solanae Overcharged Warp Core Mk XII

    What characters did this affect? Teivu@Nemuritor

    I've checked all ships, bank accounts, and inventories. The item is greyed out and says it's loaded on another ship but it is not on any of them.
  • jim80proof#2548 jim80proof Member Posts: 1 Arc User
    What item(s) went missing? Please provide as concise a listing of information on what item(s) are no longer on your account: I bought Exploration Cruiser using a free token after promotion to Captain, yet it does not appear in my ship inventory or any where else.

    What characters did this affect? Erich Junior Mautz

    Erich@jim80proof#2548

    I had a ticket open with a GM and they could not locate after checking multiple places. They opened a case for reference and asked I send this as well. I still do not have the ship in my inventory.
  • lance2609lance2609 Member Posts: 2 Arc User
    Missing 4 Ultimate Tech Upgrades
    Tried to upgrade my B.A.T.D. weapon, it looked like it was going to upgrade, but it just used my Ultimate Tech Upgrade but didn't upgrade item. I had 7, now I have 3

    Character - Ten of Ten
    @vorok

    would like to get those upgrades returned
  • jphick1#2625 jphick1 Member Posts: 3 Arc User
    Submitted a Support Ticket (185517) who suggested posting here.

    I recently created a new character to progress through a different discipline (Engineering). After creating the character I went to the Tailor (Avatar Look Changer) and found that uniforms I own were being charged ZEN again.

    • 23c Uniform
    • 23c Enterprise badges

    I will post a stand-alone bug threat just in case this is limited to inventory and equipped items.
  • vaugner#2006 vaugner Member Posts: 1 Arc User
    edited May 2020
    This is concerning my captain, Pie@vaugner#2006. On May 10, around 8:00 at night I noticed that an elite fleet phaser dual cannon mk 15, which was upgraded to epic was missing from my ship. It had an acc 2 and dmg proc modifier. On May 11, around 8:00 in the morning I discovered that an elite fleet phaser dual beam bank mk15, which was upgraded epic was missing from my bank. It had an acc 2 and dmg proc modifier. Thank you for your attention.
  • jenniferdaxjenniferdax Member Posts: 4 Arc User
    I got the seven of nine (picard) outfit. I know I did because after I purchased it, it show in the uniforms section for all 3 factions (fed, klingon, romulan) but it was greyed out, like all my other purchases.

    When the even was over, I didn't have the option showing in my uniform listing for any faction, nor did I see it when I went to the tailor to try and find it.

    This is affecting all my characters on my Jennidax account.

    Jennifer Mason
  • vehlin#8128 vehlin Member Posts: 2 Arc User
    I bought an energy credit inventory upgrade, then a friend transferred me 20,000,000 energy credits, but though the credits were debited from his end, I only received around 11,000,000 due presumably to the energy credit inventory upgrade being delayed.

    So watch out for that one.
  • vehlin#8128 vehlin Member Posts: 2 Arc User
    I bought an energy credit inventory upgrade, then a friend transferred me 20,000,000 energy credits, but though the credits were debited from his end, I only received around 11,000,000 due presumably to the energy credit inventory upgrade being delayed.

    So watch out for that one.
  • sthe91sthe91 Member Posts: 5,861 Arc User
    edited May 2020
    I bought an energy credit inventory upgrade, then a friend transferred me 20,000,000 energy credits, but though the credits were debited from his end, I only received around 11,000,000 due presumably to the energy credit inventory upgrade being delayed.

    So watch out for that one.

    Rule of thumb: When you get an EC credit inventory upgrade, log out and then log back in. It does not automatically apply until you log out and log back in.
    Where there is a Will, there is a Way.
  • millefune#8468 millefune Member Posts: 310 Arc User
    I was told by GM Mavis in a reply to my Support Ticket that I should post in the Bug Forums to report that the Level 11 Mission "First Compliment" didn't give my my Initial Duty Officer Cadre. I can't post new threads, so this seemed to be the most related one that I could find and add a comment/reply to.

    I hope there's a way to fix this, and those who didn't get the Initial Duty Officers get them. I'm a somewhat new player (less than a week old), but I've already thrown $70 into the pot, since the game seems to be worth the investment. From what I've read online, the Duty Officer system in the game is a big part of it, so it's be nice to not be crippled from the get-go.

    If this is the wrong place to post about this (again, I can't figure out a way to make my own thread at the moment), please direct me to where I should post.

    Thanks for your time.
  • sthe91sthe91 Member Posts: 5,861 Arc User
    edited May 2020
    I was told by GM Mavis in a reply to my Support Ticket that I should post in the Bug Forums to report that the Level 11 Mission "First Compliment" didn't give my my Initial Duty Officer Cadre. I can't post new threads, so this seemed to be the most related one that I could find and add a comment/reply to.

    I hope there's a way to fix this, and those who didn't get the Initial Duty Officers get them. I'm a somewhat new player (less than a week old), but I've already thrown $70 into the pot, since the game seems to be worth the investment. From what I've read online, the Duty Officer system in the game is a big part of it, so it's be nice to not be crippled from the get-go.

    If this is the wrong place to post about this (again, I can't figure out a way to make my own thread at the moment), please direct me to where I should post.

    Thanks for your time.

    Hi millefune! This is a thread for posting items that have been lost in STO. The right place to post this would be in the Missing Initial Duty Officer Cadre Reward thread in the PC Gameplay Bug Reports section of the forums. Thanks. :)
    Where there is a Will, there is a Way.
  • millefune#8468 millefune Member Posts: 310 Arc User
    edited May 2020
    > @sthe91 said:
    > (Quote)
    >
    > Hi millefune! This is a thread for posting items that have been lost in STO. The right place to post this would be in the Missing Initial Duty Officer Cadre Reward thread in the PC Gameplay Bug Reports section of the forums. Thanks. :)

    .

    Thank you. I didn't know what words to search for exactly, I found the thread and will post there. Much appreciated.

    EDIT: Wow... I can't even get these forums to work either. Is there a reason when I press the Quote option on your post, I don't get the more traditional forum quote box around what you posted?
  • kuraitsukaikuraitsukai Member Posts: 13 Arc User
    Missing Items: Kobali Deflector, Kobali Shields, Kobali Warp Core, Kobali Impulse Engines (All Mk XV, Most if not all were Epic Rarity), Multiple Integrity Linked Phaser Beam Arrays (7 for sure, of variying rarity and Mk, though all were at least XII, 2 Vulnerability Exploiter [Phaser] (I think though I'm not sure that both were Mk XV and one was Epic rarity the other was Ultra Rare), Enhanced RCS Accelerator, and 3 Enhanced Neutronium Alloy (All Mk XV of varying rarity), Shield-Repairing Weapon Signature Nullifier, Nimbus Distress Call, Red Matter Capacitor, Delta Alliance Reinforcements, Ion Storm Generator, Beacon of Kahless.

  • azazel#7628 azazel Member Posts: 2 Arc User
    Issue with the mission Home (Gamma Quadrant mission): Mission rewards aren't being given at the end of the Home mission. This is a somewhat random occurence with it being 1 out of every 2 run's of the mission.
  • art#4676 art Member Posts: 7 Arc User
    I found that many duty officers have disappeared and I only had 10 left. I keep an accurate record of all duty officers in my Roster. A total of 62 Duty Officers have disappeared from my Roster, including 32 bound DOffs. The breakdown is 2 Purple, 8 Blue, 28 Green, and 24 White. I haven't noticed anything else missing.
  • exiledhermit#3227 exiledhermit Member Posts: 44 Arc User
    "At 6:17 am cst I used my character: Calyxa@exiledhermit#3227 to complete the VIP mining mission & I achieved 735 then clicked to end it but wasn't rewarded 10,000 dilithium which usually shows up in inventory & shows in the chat box but there was nothing. I think lag messed it up. I then refined my daily 8,000 dilithium before transporting off the screen. Logged out & then back in & began this report. Please check the code-log or activity-log or whatever it is to verify my statement. Thank you."

    It worked on my other characters but when performing this character lag seemed particularly bad at the moment & lag has influenced negatively before in performing the mini-game but this is the first time, I think, lag negated my 10,001 dilithium. Again, please verify my statement by looking at whatever records there are. If this happens once no big problem you might say even though real world money is used to procure these VIP mining tokens. However, what if this happens to multiple players then that would be a significant financial cost by players & offered nothing in return. When lag isn't bad however it works fine as usual.


  • xaxial#0851 xaxial Member Posts: 3 Arc User
    I am making this post here as I cannot create a new thread and my issue will not be pushed forward until I post in the bug forums.

    I did not have an item go missing, per se, but I have an issue with the Cross-Faction Bundle: NX Escort Refit Equipment. I bought it from the Lobi Store on my Klingon KDF Character. I am completely unable to open the item. I can move it around but i cannot open it at all, even with right click and double click.

    Here is a link to the screenshot i took. https://p14.zdusercontent.com/attachment/2110542/8NIv6X49HR3oH8wgvpG2OAOI0?token=eyJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2In0..LTFFrGyo7b6F11fH-aTgbQ.XeeDVRcTQczfpJXOgKEH8RvHVN2IZJ1AwR2nHoavdqGN25dHNsvc--jumXtg08emYfg3ciU4ore1tXcF801BwcKs9_Fbjv5-cTC7lx6z3ExwiHen8g4Yo1AgScBvv-ESJ3plBSApg0GXvRjxkZw2ynZsw1tK7OKLwABQkTQu8iloGmjt_gi0KFAlhVzHw2dtSBV6jkYzJeAiJB2nelL4rsbOXRKUU-KpAebbJtsNJeo-I38bJaG4zZokJbcInETIQVkdif9t1WZEFUA7TBFo1WeYXeSxx9fGhw4sd17827M.5t6qrI4qHid7e5TDOo3rpA

    What characters did this affect? Zaxial@xaxial#0851
  • curottecurotte Member Posts: 2 Arc User
    missing dil character affected Van Zant
  • fox#9860 fox Member Posts: 2 Arc User
    I have lost 5 Antiproton Beam Array Mk XIII (Ultra rare)

    My character that was affected is Valet@hunter#3881 and it was the main weapon that i used, I hope I can get these items back
  • welly007welly007 Member Posts: 2 Arc User
    Items gone missing are the ultimate tech upgrade from the master key 20 pack, two but possibly more may have gone missing. Not sure if they are meant to be one per character and no more than that, or if buying multiple key rings successively instead of one at a time caused the issue. handle @welly007
  • ltminnsltminns Member Posts: 12,572 Arc User
    You can have as many as you want. You should get one per 20-Key Ring. They go directly into your R&D Inventory Tab.
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
  • erdi#1371 erdi Member Posts: 61 Arc User
    see also https://arcgames.com/en/forums/startrekonline/#/discussion/1256097/11-ultimate-tech-upgrade-gone sorry for the double post.

    i think i have a big problem. Recently I bought Mudd's Stealing time choice pack and from that I chose 2x pack T6 ship coupon 100% off / 10xpack ultimate tech upgrade / Epic Price token Phoenix Pack / 2x20 key pack, until then everything went well. Now, today, I want to upgrade the Kobali Rgenerative Circuitry set with the ultimate tech upgrade (the 12 i owned) so that the set would be on epic. However, after upgrading the Kobali Deflector Array, the remaining 11 ultimate tech upgrade were gone and nowhere to be found. Not in my bank or inventory or the R&D folder. What now? I buy something so that I have 12 ultimate tech upgrade use 1 and the rest is gone and gone.
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