I've noticed since I got halfway (10 progress) in the Winter Event that I've stopped getting the daily progress. Since I've been doing it every day, with only a couple exceptions, I should have completed the progression and gotten the ship, as I have on my Holodeck accounts just yesterday (Christmas Day)
When I finished the race I even checked the list before clicking and it said I get the progress token, but when I click to accept I only get the experience and the bauble, not the progression.
Now a LTS and loving it.
Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything.
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I found a bug on the test server for the Winter Event. It's there to play, so I played it along with my other accounts. I found a bug, I reported it.