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Forums > Home› Star Trek Online General Discussion

Stuck on loading screens all the sudden.

lexusk19lexusk19 Member Posts: 1,415 Arc User
edited September 2023 in Star Trek Online General Discussion
All of the sudden I am getting stuck on loading screens. And even better, tried to do the Red Alert... Failed to load the match, got afk ban even after having to use task manager to close the game... >.>

Fix your servers Cryptic! Horrible lag all week, now this?
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Post edited by baddmoonrizin on

Comments

  • madeyejudemadeyejude Member Posts: 24 Arc User
    lexusk19 wrote: »
    All of the sudden I am getting stuck on loading screens. And even better, tried to do the Red Alert... Failed to load the match, got afk ban even after having to use task manager to close the game... >.>

    Fix your servers Cryptic! Horrible lag all week, now this?

    I have the same issue. Tried restarting everything, same problem again. I'm stuck in a loading screen in whatever random PVE I got tossed.

    [SIGPIC]http://sto-forum.perfectworld.com/image.php?u=96246710000&type=sigpic&dateline=1419971492[/SIGPIC]
  • daxisildaxisil Member Posts: 2 Arc User
    i have same issue,even when doing single player missions.
  • wideningxgyrewideningxgyre Member Posts: 710 Arc User
    It's happening for me on the load screens during map transfers to certain locations - fleet starbase, vulcan.

    It'll show that files are patching, but just hang. One alt is trapped mid-transfer to Vulcan, like some crazy transporter malfunction. Other alts have reloaded back into the screen where they were before the attempted transfer.
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  • johnflackjohnflack Member Posts: 9 Arc User
    Just loaded up the game update, have not played for a while load screen shows then it goes blank, and music starts playing in the background. Used the windows key on my keyboard, and a tab came up with something about some files not loading.
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  • zaccar#5080 zaccar
    zaccar#5080
         Member Posts: 45 Arc User
    same, map files loading and 0m/sec for ages.
  • snowwolf#0563 snowwolf
    snowwolf#0563
         Member Posts: 1,018 Arc User
    edited May 2019
    I've helped other players who has had similar problems, the solution for them was to turn off "on-demand patching" in the launcher settings.

    Followed by a force verify once the launcher has finished downloading the rest of the updates required.
  • poddlipoddli Member Posts: 173 Arc User
    snowwolf#0563 wrote: »
    I've helped other players who has had similar problems, the solution for them was to turn off "on-demand patching" in the launcher settings.

    Followed by a force verify once the launcher has finished downloading the rest of the updates required.

    I ran into this issue a few years back and disabling on demand patching fixed it for me as well.

  • seaofsorrowsseaofsorrows Member Posts: 10,919 Arc User
    There are a few things that can cause this..

    Disabling On Demand Patching is the first thing you should try, this usually works. As suggested above, a force verify is also a good idea if you're still having problems.

    A lot of the map load errors have also been tied to graphics options like Lighting. If the problem still occurs, try setting all your graphics options to the absolute minimum and see if the zones load. If they do, then slowly re-enable your graphics one option at a time, testing the map after every one. Eventually, you should find the setting that's causing your issue.

    I am not sure what's going on recently, but it seems quite a few players are having this issue. I keep seeing people in zone complaining about the same issues. Luckily, this has not happened to me yet, hopefully they're working on whatever is causing this.
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  • tom61stotom61sto Member Posts: 3,673 Arc User
    Most likely this is an already resolved issue. Reports of this issue ended on the evening of May 26th.

    My best guess is that one of the patch servers suffered some sort of fault, so that it'd sometimes work with on-demand patching, but once you hit that one server, it stalled out. They had a much more impactful problem like this where one of the patch servers was giving the wrong version of the files, where you had to reinstall or at least delete the affected .hogg until they came out with a better fix.
This discussion has been closed.