But I have determined that my disconnects is actually due to my ISP (Spectrum) and Cryptic's servers. While playing STO, I have a laptop on the side to listen to Youtube videos. When I get disconnected from STO eventually the Youtube video also stops playing when it reaches the end of the video buffer and I cannot connect to other website. And it just happened again when responding to your post.
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But I have determined that my disconnects is actually due to my ISP (Spectrum) and Cryptic's servers. While playing STO, I have a laptop on the side to listen to Youtube videos. When I get disconnected from STO eventually the Youtube video also stops playing when it reaches the end of the video buffer and I cannot connect to other website. And it just happened again when responding to your post.