Arc Defender

ltminns
ltminns Member Posts: 12,481 Arc User
@Kefrem#2738 said:

'Why every time I go to log in to the forums here...arc defender keeps asking me to verify my new pc? its the same pc...and connection...grrr'

Since you did not get an answer to your problem before your Thread was closed as it violated one of the newer Frequently Created Thread restrictions on vagueness, I created a new non-vague Thread in its place.

Arc Defender seems to be notorious in not recognizing that Forum or Client Logins are from the same computer as the last time you attempted such an activity. It got so bad I eventually disabled it years ago.

You need to go to the Settings /General in the Arc Client and do that if this is annoying enough to you. There has been quite a few complaints about this in the past.

You seem to be a new Poster to these Forums so I would suggest browsing through the stickied Frequently Created (FCT) Thread Thread to see what the current list of non-allowed activities are so you don't become part of the 20% - 25% of the Closed Threads on this Sub-Forum.

Anyway, welcome to the Forums, because......we are here to help.
Post edited by ltminns on
'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
Judge Dan Haywood
'As l speak now, the words are forming in my head.
l don't know.
l really don't know what l'm about to say, except l have a feeling about it.
That l must repeat the words that come without my knowledge.'
Lt. Philip J. Minns

Comments

  • meimeitoo
    meimeitoo Member Posts: 12,395 Arc User
    ^^ Helpful ppl *do* exist! :)
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  • leemwatson
    leemwatson Member Posts: 4,624 Arc User
    ltminns wrote: »
    Kefrem#2738 said:

    'Why every time I go to log in to the forums here...arc defender keeps asking me to verify my new pc? its the same pc...and connection...grrr'

    Since you did not get an answer to your problem before your Thread was closed as it violated one of the newer Frequently Created Thread restrictions on vagueness, I created a new non-vague Thread in its place.

    Arc Defender seems to be notorious in not recognizing that Forum or Client Logins are from the same computer as the last time you attempted such an activity. It got so bad I eventually disabled it years ago.

    You need to go to the Settings /General in the Arc Client and do that if this is annoying enough to you. There has been quite a few complaints about this in the past.

    You seem to be a new Poster to these Forums so I would suggest browsing through the stickied Frequently Created (FCT) Thread Thread to see what the current list of non-allowed activities are so you don't become part of the 20% - 25% of the Closed Threads on this Sub-Forum.

    Anyway, welcome to the Forums, because......we are here to help.

    The ONLY other reason why Arc Defender keeps popping up is due to BROWSER updates. Defender doesn't recognise when a browser has been updated, even if you are on the same computer.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • warpangel
    warpangel Member Posts: 9,427 Arc User
    Or just stop deleting your cookies and it'll work properly.
  • seaofsorrows
    seaofsorrows Member Posts: 10,890 Arc User
    warpangel wrote: »
    Or just stop deleting your cookies and it'll work properly.

    This is the solution.

    You have your browser set not to accept cookies from this site, change that and you'll be fine. I have to re-authenticate maybe once or twice a month.
    animated.gif
    Discovery is good, it's you that sucks.
  • markhawkman
    markhawkman Member Posts: 35,231 Arc User
    warpangel wrote: »
    Or just stop deleting your cookies and it'll work properly.
    This is the solution.

    You have your browser set not to accept cookies from this site, change that and you'll be fine. I have to re-authenticate maybe once or twice a month.
    Yeah ARC uses browser cookies for several things. So it doesn't work right if you don't let them stick around.
    -=-=-=-=-=-=-=-
    My character Tsin'xing
    Costume_marhawkman_Tsin%27xing_CC_Comic_Page_Blue_488916968.jpg
  • where2r1
    where2r1 Member Posts: 6,054 Arc User
    I have my browser on my Computer and Chromebook set to delete cookies upon closing....and, true to form, I have to interact with Defender and trade passwords, sometimes several times a day (if I get trigger happy and close all my browser windows or run out of batteries on Kindle, or Chromebook).

    But I am aware of this website/cookies connection and don't mind doing it. And not just for ARC.
    "Spend your life doing strange things with weird people." -- UNK

    “Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
  • stormstryke2
    stormstryke2 Member Posts: 252 Arc User
    Or if you run a program like CCleaner and it's set to delete cookies, this will happen.
  • ltminns
    ltminns Member Posts: 12,481 Arc User
    I don't delete cookies and don't have either Chrome, Silk, or Cheetah Mobile Browser do so automatically.

    In fact, when I login to the Forums on Cheetah, I can be logged in for over a month or more at a time. And the login will persist over the phone's reboot.
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
  • seaofsorrows
    seaofsorrows Member Posts: 10,890 Arc User
    ltminns wrote: »
    I don't delete cookies and don't have either Chrome, Silk, or Cheetah Mobile Browser do so automatically.

    In fact, when I login to the Forums on Cheetah, I can be logged in for over a month or more at a time. And the login will persist over the phone's reboot.

    You may not be deleting them, but you obviously don't have them enabled.

    For further information on the cookies for the site click here. If you have cookies enabled for this site, then you will not have to authenticate every time. If you are having to do it on every visit then your browser either isn't accepting site cookies or something is deleting them without your intervention.

    Either way, you'll need to check your browser settings.
    animated.gif
    Discovery is good, it's you that sucks.
  • meimeitoo
    meimeitoo Member Posts: 12,395 Arc User
    ltminns wrote: »
    I don't delete cookies and don't have either Chrome, Silk, or Cheetah Mobile Browser do so automatically.

    In fact, when I login to the Forums on Cheetah, I can be logged in for over a month or more at a time. And the login will persist over the phone's reboot.


    Phone? I dunno about those, but those browsers seem to get updated a lot (see also what leemwatson said). I think the regular TTL for a cookie on this site is about 3 months.
    ChCDpuh.jpg
  • ltminns
    ltminns Member Posts: 12,481 Arc User
    This Thread really wasn't about me, I've taken care of my problem years ago. It was meant to help kefram after he got the short shrift.
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
  • echatty
    echatty Member Posts: 5,718 Arc User
    Kind of off-topic, but I just ran across your OP. I've been very busy out of town this weekend or would have seen it sooner.

    Anyway, vague title threads are not allowed, and your title couldn't have been more vague if you tried. If you would have a title that at least names your problem then that would get you that much more help, rather than people going in to mock you for not using a descriptive title.

    Otherwise, the advice here is spot on. You need to be sure your cookies for this site stay active. I don't have any problems with Arc Defender until my browser updates or something, then I have to re-authenticate.
    Now a LTS and loving it.

    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.

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