I require the assistance of a PWE account/database technician to resolve the following long-standing issue while attempting to access https://www.arcgames.com/en/supportredirect/app/home/
I wanted to create a ticket for an issue I was having earlier tonight, but am faced with an entirely different and rather old issue dating back to the Cryptic-Perfect World account migration era:
The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept cookies.
Hmmm...can’t reach this page
Make sure you’ve got the right web address: https://www.arcgames.com
Search for "https://www.arcgames.com" on Bing
Refresh the page
There were too many redirections.
Error Code: INET_E_REDIRECT_FAILED
Cookies are not blocked, scripts are not blocked.
Issue exists when using Firefox, Chrome, Edge, Internet Explorer.
I would appreciate it if anyone at PWE can finally fix this.