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Starter Pack Claim [SOLVED]

escafoxxescafoxx Member Posts: 3 Arc User
edited July 2018 in PS4 Gameplay Bug Reports
Recently started a new Romulan character after purchasing the Legacy Starter Pack. Finished the tutorial all the way through just in case, yet I am unable to find the option to claim the pack in the C-Store. Changed character, logged out, rebooted the game, rebooted the PS4 even but I still can not find the pack to claim on a character. Is there a NPC I need to speak to or something I have to claim in the PSN store first?
Post edited by starswordc on

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  • starswordcstarswordc Member Posts: 10,966 Arc User
    escafoxx wrote: »
    Recently started a new Romulan character after purchasing the Legacy Starter Pack. Finished the tutorial all the way through just in case, yet I am unable to find the option to claim the pack in the C-Store. Changed character, logged out, rebooted the game, rebooted the PS4 even but I still can not find the pack to claim on a character. Is there a NPC I need to speak to or something I have to claim in the PSN store first?

    On PC the item is IIRC listed in the C-Store under the Discount Packs tab.

    If you can't find it there, let me ask the stupid "is it plugged in" question: where did you buy the pack? In-game, from the PSN store, or through Arc or Steam on your computer?
    "Great War! / And I cannot take more! / Great tour! / I keep on marching on / I play the great score / There will be no encore / Great War! / The War to End All Wars"
    — Sabaton, "Great War"
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  • escafoxxescafoxx Member Posts: 3 Arc User
    starswordc wrote: »
    escafoxx wrote: »
    Recently started a new Romulan character after purchasing the Legacy Starter Pack. Finished the tutorial all the way through just in case, yet I am unable to find the option to claim the pack in the C-Store. Changed character, logged out, rebooted the game, rebooted the PS4 even but I still can not find the pack to claim on a character. Is there a NPC I need to speak to or something I have to claim in the PSN store first?

    On PC the item is IIRC listed in the C-Store under the Discount Packs tab.

    If you can't find it there, let me ask the stupid "is it plugged in" question: where did you buy the pack? In-game, from the PSN store, or through Arc or Steam on your computer?

    Direct from the PSN store. If I go to the store again it flags up as purchased so the sale went through.

  • escafoxxescafoxx Member Posts: 3 Arc User
    Scratch all that. Found the pack within a different tab rather than showing up in the Promotions panel.

    Cheers
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