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Forums > Home› Support› Graphical and Sound Issues

Graphic Issues

aprilthomasson31aprilthomasson31 Member Posts: 11 Arc User
in Graphical and Sound Issues
My friend who is F2p put Sto in Full screen mode AND got this message 20180605_223941.jpg

he went to fix it but it wont let him and he Can't uninstall the game due to the game not showing up on his computer, YES this is a Game issue not a computer issue. it would be nice if he could tell you his self what was happening but f2p are not allowed on the forums so you have to hear this from me lol please help!!!!
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Comments

  • salvation4salvation4 Member Posts: 1,167 Arc User
    UH F2P are allowed on the forums..Has he updated his drivers?? and what is his graphics setup?
    Adrian-Uss Sovereign NCC-73811 (LVL 65 FED ENG) UR/E MKXV Fleet Intel Assault Cruiser (April 2012) (Main)
    Adu-Uss Firefox NCC-93425-F (LVL 65 FED AoY ENG) UR/VR MKXV Fleet Intel Assault Cruiser (July 2016)
    Jean-Uss Seratoga Ravenna (LVL 60 FED Delta ENG) UC/R MKVI Bajoran Escort (April 2018)
    Dubsa-RRW Mnaudh (LVL 50 FED allied ROM Delta ENG) Warbird (May 2018)
    Marop-IKS Orunthi (LVL 50 KNG Delta ENG) BoP (May 2018)
    Kanak'lan-TRIBBLE (LVL 65 DOM Gamma ENG) TRIBBLE (June 2018)
  • mrspidey2mrspidey2 Member Posts: 959 Arc User
    Maybe cleaning the screen helps?

    Just sayin'...
    2bnb7apx.jpg
  • salvation4salvation4 Member Posts: 1,167 Arc User
    edited June 2018
    aprilthomasson31 wrote: »
    My friend who is F2p put Sto in Full screen mode AND got this message 20180605_223941.jpg

    he went to fix it but it wont let him and he Can't uninstall the game due to the game not showing up on his computer, YES this is a Game issue not a computer issue. it would be nice if he could tell you his self what was happening but f2p are not allowed on the forums so you have to hear this from me lol please help!!!!

    BTW..What is his monitor's max resolution and refresh rate? And I again kindly repeat F2P can post here on the forums, this aint SWTOR where you need to pay to even get on the forums..

    This error normally occurs if your trying to set the application display/refresh rate above the monitors limit..
    Adrian-Uss Sovereign NCC-73811 (LVL 65 FED ENG) UR/E MKXV Fleet Intel Assault Cruiser (April 2012) (Main)
    Adu-Uss Firefox NCC-93425-F (LVL 65 FED AoY ENG) UR/VR MKXV Fleet Intel Assault Cruiser (July 2016)
    Jean-Uss Seratoga Ravenna (LVL 60 FED Delta ENG) UC/R MKVI Bajoran Escort (April 2018)
    Dubsa-RRW Mnaudh (LVL 50 FED allied ROM Delta ENG) Warbird (May 2018)
    Marop-IKS Orunthi (LVL 50 KNG Delta ENG) BoP (May 2018)
    Kanak'lan-TRIBBLE (LVL 65 DOM Gamma ENG) TRIBBLE (June 2018)
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