I have read a lot online about cloaking in sto and the consensus is that its terrible. Once you hit that cloak button you should be untargetable unless enemies have super high perception or emission seeking torpedo or boff skills like sensor scan or something. The animation is fine but cloaking then being annihilate you right after. Watch the movies and shows a cloaking ship is a scary thing but in this game its a joke. Its the suicide button. Please devs fix this issue with cloaking devices. Please. Please. Please.
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Your tactics seem out of line with the game mechanics. I'm not trying to say you're doing it wrong as I hate it when people say that to me but, Try using Cloaking as an Alpha strike buff. Cloak before the fight, get about 5 KM from your target, drop the cloak and hit them with everything you've got. Don't try using the cloak to take you out of the fight so you can heal. That aint gonna work!
You misunderstand Cloaking. You don't become untargetable at all once you hit the button as badger says. Only the Scimitars, IIRC, have 'perfect' cloak. As someone who has watched all the movies and shows, it was extremely rare that a cloaked enemy was undetected, AND considering the advances in sensor technologies, it's harder to get a 'perfect' cloak than ever. If you want a better cloak, you need to spec for it AND you need to bump Aux power right up. It doesn't take much to defeat a poorly spec'd cloak.
That's not how Star Trek cloaking works at all. It takes time to cloak, and ALOT of energy, and shields and weapons go offline the moment you engage cloak, which will mean death if you engage it at the wrong time. The Prototype BoP's tech made it's way into other ships in STO, but the problem with firing whilst cloaked is that still requires energy which sensors can pick-up, and don't forget we're decades after the fact with far, far more advanced sensors. There also, as I said before, nothing wrong with current cloaking. You need to specifically spec for it.
Their cloaking device was triggered, which dropped their shields. They were targeted by a torpedo from the Enterprise exactly at that time, and their ship was destroyed.
Working as intended IMO.
Now, the cloak may have other issues/bugs, but the few seconds of vulnerability while cloaking/decloaking is intended, and canon.
For the record, I've been caught by that too. I've tried to cloak to get away, to be foiled by a well timed torpedo.
“Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
Then activate brace for impact (with the trait), and then cloak. Then you'll have immunity.
But you got to move out of the way if a torpedo is already targeting the spot where you sit....cloak does not give you immunity from damage. So, change your position after you cloak...and get away. That is the big caveat of using cloak for defense.
Most people use cloaking for offensive: for the boost to damage coming out of cloak.
“Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
OH yeah.... the thing about boost to damage???? Because of high damage....you draw all the threat.
You can't get OUT of cloak??? That is strange.
You will have to make a bug report on that one. And make sure you detail how to reproduce the problem. Write down EXACTLY the steps you took when you got into that state.
Because: it could be tied to one of the BUFFs you use, one of the boff abilities, it could even be GEAR related, a clicky console or trait you use.
I would remove everything....and just go with basic gear and see if you can get it to repeat...etc... and then add stuff back one by one to see which one is messing up your cloak.
Also, "Everyone else" who has the same problem: find out what ship they are using...is it all on the same ship as you? Is it on some ships but not the other ships.
In order for them to find the problem faster....you got to point all this stuff out to them. Or they have no where to know where to even start looking.
At least, if YOU find out what is causing it.....you can just avoid it.
“Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
A cloak shouldn't just be a button you press to become unkillable.