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LAG LAG LAG LAG LAG LAG LAG LAAAAAAAAAAAAAAAAAAAAAAAAAG

HOLY TRIBBLE THE LAG IS BAD! Is it really really bad in some places for anyone else?

I am constantly lagging hard during the first phase of the mirror invasion event. I lag a ton in Earth orbit. I lag nowhere else. This all started when the mirror event was added.

To clarify, "Lag" =/= computer lag. "Computer Lag" = FPS problems (aka stuttering/low frame rate). I have none of that. "LAG" = internet latency.

I am forced to just sit in the mirror event STF because of this. I can't move. If I do, I rubber band and explode because I was attacked and didn't know it.

If this were happening all the time and everywhere, I'd say it was something along the route between me and the server. I would also say that it's the time of day having traffic load. But the consistency of when it happens, and it's start date says otherwise. Lag spikes are worse when I enter combat in the mirror invasion stf, up to 3k ms.

It makes matters worse when one of my toons doesn't have good ship gear yet, and then I get stuck on a bad team (never close rifts and let the station get to 0%HP TWICE in phase 1) every day. I don't need to look worse than them by being forced to sit, unable to move. I can spam chat all I want about what's happening, but those folks don't read the chat, or try to tell the person lagging it's their fault the stf is in bad shape.
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Comments

  • jordan3550jordan3550 Member Posts: 328 Arc User
    I thought it was just me. A really thought my machine was ready to break one point it took me forvever to beam down to academy and even longer to just get to the vet dil refiner. I’d start walking then thinking it froze I’d end up somewhere else at the academy. I was also doing a tholian red alert the two dreads were there then pooof they was gone
  • xtime101xtime101 Member Posts: 1 Arc User
    i got lag as well....i use netgraph to see my ping it was steadily high..1k or more usually (today is 1296). i can barely move and i only saw ppl fighting the terrans on mirror invasion, and it was frustating.
    but i change some stuff to see if its smooth connection and EU kinda good to me....no more high ping but just a little ping spike.
    so i would suggest change patch proxy (the lag affect my patch as well) and game proxy as well. i hope it works for you and others as well.
  • rebuilthk47rebuilthk47 Member Posts: 94 Arc User
    I am in the U.S., so the patching proxy shouldn't be an issue.
  • rebuilthk47rebuilthk47 Member Posts: 94 Arc User
    so today my ping to 208.95.186.12 went up to 3k+ms, even going so far as "Request timed out.", and sat there during the first phase of the mirror invasion. It stayed that way until I got to ESD and it went away.

    I run mirror event on 5 toons. one right after the other. 208.95.186.12 was the main ip i was connected to today. The timing of the lag is always the same. I have three recordings of what happens. Unfortunately OBS Studio is junk and on one couldn't record half the first phase for some stupid reason (though you can partly hear it when Obisek says "Station structural integrity at 30%!", and over that you hear that the station is disabled), but got a sufficient amount. Packets lost were 51 (2%). minimum went to 77ms, maximum was 3893ms.
  • trekpuppytrekpuppy Member Posts: 446 Arc User
    Typical sign of a saturated upload. You need to keep track of what else is sending data from your network. Sharing bittorrent files? Router or webcam infected by a botnet?
    ---
    "-Grind is good!" --Gordon Geko
    Accolades checklist: https://bit.ly/FLUFFYS
  • rebuilthk47rebuilthk47 Member Posts: 94 Arc User
    Nope. This isn't being affected by anything on my end. As I said, the timing is 100% consistent when it happens during the STF. Phase 1 the closer it gets to phase 2, the worse it gets. Phase 2 starts, lag is completely gone. It doesn't matter what time of the day.

    Also, as a computer tech myself, there are no such things in my network, especially since I'm not on a home network, but use my phone for tethering. I don't have good enough signal where I am to run anything like that and this game at the same time and not have issues. I can play SWTOR and STO and have no lag issues, but that's pretty much the max internet usage I can have going without STO being affected. I also can't, don't, and won't use bittorrent or webcam, and my home network is protected.
  • trezvuy11111trezvuy11111 Member Posts: 17 Arc User
    After the patch for 05/10/2018 horrible lags. Proxy does not help
  • trekpuppytrekpuppy Member Posts: 446 Arc User
    Nope. This isn't being affected by anything on my end. As I said, the timing is 100% consistent when it happens during the STF. Phase 1 the closer it gets to phase 2, the worse it gets. Phase 2 starts, lag is completely gone. It doesn't matter what time of the day.

    Also, as a computer tech myself, there are no such things in my network, especially since I'm not on a home network, but use my phone for tethering. I don't have good enough signal where I am to run anything like that and this game at the same time and not have issues. I can play SWTOR and STO and have no lag issues, but that's pretty much the max internet usage I can have going without STO being affected. I also can't, don't, and won't use bittorrent or webcam, and my home network is protected.

    If your signal strength is marginal, can you check if your phone by any chance is switching to GPRS when this happens? I haven't yet analyzed bandwidth consumption during STFs but it feels plausible that it varies with the number of enemies and the intensity of the fight. If your available bandwidth falls below what's needed, buffers will quickly start to fill up and latency will spike to maybe 3-4 seconds.

    As a long time computer tech myself, there are several of your statements I personally would avoid using. :smile: Believing that your own protection is enough is probably one of the biggest fallacies in out profession. Mobile phones are one of the hottest gadgets to infect these days - crypto currency mining and general botnets comes to mind. Also remember that if your phone is a couple of years old it's likely abandoned by the manufacturer and doesn't receive security updates to its OS (Android or iOS). Your apps being up to date doesn't help. Your phone will be a ticking bomb and it's generally a good idea to learn how to monitor both processes and bandwidth usage to spot any abnormalities.
    ---
    "-Grind is good!" --Gordon Geko
    Accolades checklist: https://bit.ly/FLUFFYS
  • captainpugwash1captainpugwash1 Member Posts: 908 Arc User
    MI event starts lag starts, when the MI event ends lag ends, same as last year.
  • trygvar13trygvar13 Member Posts: 697 Arc User
    I too have insane lag on Phase 1 that completely disappears when Phase 2 begins... annoying.
    Dahar Master Qor'aS
  • rebuilthk47rebuilthk47 Member Posts: 94 Arc User
    trekpuppy wrote: »
    Nope. This isn't being affected by anything on my end. As I said, the timing is 100% consistent when it happens during the STF. Phase 1 the closer it gets to phase 2, the worse it gets. Phase 2 starts, lag is completely gone. It doesn't matter what time of the day.

    Also, as a computer tech myself, there are no such things in my network, especially since I'm not on a home network, but use my phone for tethering. I don't have good enough signal where I am to run anything like that and this game at the same time and not have issues. I can play SWTOR and STO and have no lag issues, but that's pretty much the max internet usage I can have going without STO being affected. I also can't, don't, and won't use bittorrent or webcam, and my home network is protected.

    If your signal strength is marginal, can you check if your phone by any chance is switching to GPRS when this happens? I haven't yet analyzed bandwidth consumption during STFs but it feels plausible that it varies with the number of enemies and the intensity of the fight. If your available bandwidth falls below what's needed, buffers will quickly start to fill up and latency will spike to maybe 3-4 seconds.

    As a long time computer tech myself, there are several of your statements I personally would avoid using. :smile: Believing that your own protection is enough is probably one of the biggest fallacies in out profession. Mobile phones are one of the hottest gadgets to infect these days - crypto currency mining and general botnets comes to mind. Also remember that if your phone is a couple of years old it's likely abandoned by the manufacturer and doesn't receive security updates to its OS (Android or iOS). Your apps being up to date doesn't help. Your phone will be a ticking bomb and it's generally a good idea to learn how to monitor both processes and bandwidth usage to spot any abnormalities.


    I appreciate the help, but let's clarify a couple things: My signal strength is not in question as I have a signal booster. IT's not switching or anything else. Security updates, and all that aren't the issue. The bandwidth and all that isn't an issue either. None of that is relevant because this only started when the patch was released, STO is the one having the issue, and the timing, as already stated, is 100% consistent.

    And my home network, I know my network. PFSense firewall, use Open DNS servers, and TOMATO USB router firmware. I put it all together. I know my security state. I'm not one of those ignorant teen internet users with no clue of what they're doing stumbling about the internet thinking that Windows Firewall is gonna protect me and that I am 100% secure on the internet.

    I already know how to monitor all of that. Which is how I know it's not on my end, or more accurately, it's not something I'm doing to cause this.

    Back on topic. I know what my phone signal can handle. I was using as an example that I can't upload while playing a game and have no issues, but I can play SWTOR and STO at the same time with no issue. That's not the maximum it can handle, that's just an example of what it is easily capable of handling.

    Here's the thing, when I have the hard lag in STO, it affects everything else too, though not to the same degree. Normally when STO affects everything else, it's when I load between maps. This issue does the same thing. When STO lags during the STF, SWTOR lags up hard, running ping -t to Google's public DNS lags up. When STO lags up, everything else stops too. So when STO goes up to 3kms, ping to 8.8.8.8 goes up to 1.5-2kms.

    In fact, now that I think about it, I have noticed that when I load maps I've already been to so long ago, it sits there in the load screen saying that it's patching files for a bit, before moving on. It doesn't patch anything. It stays at "Patching files 0/0 0kb/s" for about 30sec, then moves on.

    Whatever the cause is, it's not me. It's the game doing something. I haven't tried running a file verification, as I haven't had the time to do so.
  • rebuilthk47rebuilthk47 Member Posts: 94 Arc User
    Ran file verification. It accomplished what I knew it would: Nothing.
  • autobotgoldbugautobotgoldbug Member Posts: 60 Arc User
    I have the same thing happening to me. Even disconnects too. The Mirror Event seems to be the cause.
    Why is it a typical IT thing to do to blame the person(or person's computer) complaining of the problem?
  • rebuilthk47rebuilthk47 Member Posts: 94 Arc User
    I have the same thing happening to me. Even disconnects too. The Mirror Event seems to be the cause.
    Why is it a typical IT thing to do to blame the person(or person's computer) complaining of the problem?

    Because 95% of the time the person with the problem is completely ignorant about computers, network, and the internet itself all at once. I don't hold it against them for it.

    I did the STF yesterday on all 5 toons, had one brief instance of a small lag spike on one toon.
  • rebuilthk47rebuilthk47 Member Posts: 94 Arc User
    valoreah wrote: »
    Because 95% of the time the person with the problem is completely ignorant about computers, network, and the internet itself all at once.

    That door most definitely swings both ways. Some folk may have lag issues whereas others have none. This should be an indication it isn't necessarily the game or the game server. More often than not, it's the route your connection takes over the internet - which PWE/Cryptic have no control over.

    Except I ran a trace route and there was no indication of any problems. Otherwise I would agree. And then there's the fact that the lag start and stop timing was 100% consistent. If it was the route, it would be happening all the time or randomly, not only at specific times. It also wouldn't cause everything else to have connection trouble.

    This is the second day where I've done the STF on all 5 toons lag free. Which then leads back to the idea that it was the route. Yet the facts show it couldn't be.
  • rebuilthk47rebuilthk47 Member Posts: 94 Arc User
    edited May 2018
    valoreah wrote: »
    There was no indication of problem at the time you ran the trace route. If you were having issues at the same time every day for several days, that could indicate network maintenance being done anywhere in the route your connection was taking. Most companies will do stuff like that on a regular schedule.

    Right, at the time the traceroute was run, which was when I was lagging hard and the ping test (ping -t) indicated otherwise. Sure most of it had high MS (the parts that weren't me locally), but none had an * (timed out). I ran one a few times, when I was and wasn't lagging. But that's all moot because....

    ... you miss the facts that don't make it make sense that it was the route. I repeat "And then there's the fact that the lag start and stop timing was 100% consistent. If it was the route, it would be happening all the time or randomly, not only at specific times. It also wouldn't cause everything else to have connection trouble."

    I did the STF at different times of the day. The lag timing was still 100% consistent, it didn't matter if it was early in the day, or very late at night.

    Those are inconsistent with it being on the route.
  • thetripplethetripple Member Posts: 3 Arc User
    The server where we (Dutch) are running always has LAG with the exception of the last 4 months that are just a disaster. Every time you erase from a card, it throws the connection close to 5 or 6 times in an hour. I play every game without any problem except Star Trek, so where is the problem ....... I think it is the server that is too slow ??
  • rebuilthk47rebuilthk47 Member Posts: 94 Arc User
    Still better than SWBF2 lag. Good lord.

    Also, the lag is back again. Whee!!
  • jordan3550jordan3550 Member Posts: 328 Arc User
    I’m able to play through 8 toons out of 12 then I have to close the game fully and reload becuase I can’t really do anything i can’t move or fire. I’m getting it this issue in most places on ds9 or esd and in mirror event. I have everything closed I don’t need running everything is up to date

    I’m on windows 7
    Intel hd 3000
    2.10 ghz
    6gb ram

    Any help would be appreciated if this could be an issue on my machine
  • rebuilthk47rebuilthk47 Member Posts: 94 Arc User
    valoreah wrote: »
    ... you miss the facts that don't make it make sense that it was the route. I repeat "And then there's the fact that the lag start and stop timing was 100% consistent. If it was the route, it would be happening all the time or randomly, not only at specific times. It also wouldn't cause everything else to have connection trouble."

    I didn't miss anything. I just offered a possible answer. I've no doubt you are experiencing lag. Again, consistent lag at specific times leads me to believe there is an ISP doing maintenance within a given window. Were it Cryptic or their servers, everyone would be impacted. Also, if other devices within your home network are losing signal, sounds to me like your signal strength is too low. Are you being throttled?

    I know it's very easy to blame the game, PWE/Cryptic. More often than not, it's nothing within their control.


    But you are missing it. If it were maintenance on the route, I would be lagging elsewhere in the game too. It has to be 100% coincidence that I lag every day at the EXACT same time I am 1/4 through phase 1, ending IMMEDIATELY when phase 2 starts, EVERY DAY, at DIFFERENT TIMES of the day right when they do maintenance. THAT is the specific time I stated very clearly before that you are missing, NOT time of day. Scroll up to the last post on May 15th. The chances of that are less than the chances of getting a T6 ship from a lockbox. And it would happen everywhere else when I don't do the STF. There's something else going on. Being throttled would have the same effect: Lag all the time everywhere else. It would also affect everything else after closing STO.

    It's not something I have control over, and it's not the route or any ISP.

    I did lag for a brief moment, but it was something else going on this time. It happened once and didn't happen again.
  • rebuilthk47rebuilthk47 Member Posts: 94 Arc User
    valoreah wrote: »
    You may only be throttled doing certain activities because events like MU consume more bandwidth than say floating around in sector space.

    Then it would be done during any other STF that is more intense, and it would also be during the entire STF, not just a specific part of it. And since I'm not lagging anymore, that's not the case.
  • rebuilthk47rebuilthk47 Member Posts: 94 Arc User
    Now the lag is back. Same start/stop time in the stf. Only two toons this time. I don't get it. I give up trying to figure it out.
  • salvation4salvation4 Member Posts: 1,167 Arc User
    Are you o the 64 bit version? I found a very marked difference when I switched back to 32 bit..The 64 bit version has some issues big time..Also is your system heating? Have you flushed the modem? is everything upto date? No programs secretly downloading int the background?

    I am on a 10MBPS connection (Yeah I know thats TRIBBLE slow but budgeted because fuel where I live cost near 90 bucks a liter, refrencing for cost of living aspect, moving on)..I have no issues of such to lag except in social areas where I presume its the age of the system I am using..I am waiting for the prices of new gear to come down a tiny bit more before I build my second new system..

    I mean no offense but just my two cents on possible advise..
    Adrian-Uss Sovereign NCC-73811 (LVL 65 FED ENG) UR/E MKXV Fleet Intel Assault Cruiser (April 2012) (Main)
    Adu-Uss Firefox NCC-93425-F (LVL 65 FED AoY ENG) UR/VR MKXV Fleet Intel Assault Cruiser (July 2016)
    Jean-Uss Seratoga Ravenna (LVL 60 FED Delta ENG) UC/R MKVI Bajoran Escort (April 2018)
    Dubsa-RRW Mnaudh (LVL 50 FED allied ROM Delta ENG) Warbird (May 2018)
    Marop-IKS Orunthi (LVL 50 KNG Delta ENG) BoP (May 2018)
    Kanak'lan-TRIBBLE (LVL 65 DOM Gamma ENG) TRIBBLE (June 2018)
  • rebuilthk47rebuilthk47 Member Posts: 94 Arc User
    valoreah wrote: »
    Then it would be done during any other STF that is more intense, and it would also be during the entire STF, not just a specific part of it. And since I'm not lagging anymore, that's not the case.

    Not necessarily. MU can spawn huge numbers of ships - definitely more than your run of the mill Fleet Alerts, Red Alerts, ISA etc..

    That's not going affect the internet speed. No internet company is throttling me for one thing (downloading things and watching youtube/videos takes far more than any game uses at their most intense). For another, no internet company is going to throttle for such a tiny amount of usage if it did affect it. All the data for an MMO that's sent is player location within the environment and the interaction with that environment/other players. The same goes with FPS games. That's why we rubberband in these games. The data is disrupted and you're being sent back to the last synchronized/confirmed location. SWTOR handles that data differently, that's why there is no rubberbanding in that game.
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