the targeting system on ps4 might need some work
since its not allways easy to fire at the correct target and even if one target correctly
its not allways certain that the targeted enemy will be shot at.
this makes it difficult in combat where its is required to target cetrain enemy in a specific order.
and so will more offen hit the worng target and take a while untill one hits the correct enemy.
saw this both in ground and space
its would help with a target choice window.
where it has the targets listed when doing targeting, rather then being blinded by all combat.
and it would also help to have this function target guide being able to toggle.
so that it fits each users
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Although I suspect your problem might be associated with this issue (that they said will get fixed with next patch, patience advised) -
https://www.arcgames.com/en/forums/startrekonline/#/discussion/1239031/weapons-and-auto-fire