Hi I am a lifetime member and I have not been able to log into Tribble since the last patch was looking forward to playing with the live feed yesterday but alas I could not.
Ticket Reference # 180412-000447
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Response By Email (Zildross) (04/13/2018 08:42 AM)
Thank you for writing back to us.
I understand that you've encountered an issue with logging in to the Tribble Test Servers even after Force Verification. While we would like to assist you further, unfortunately, this may need to be looked into by our test server team. It would be best to reach out to our test server management and development team through our forums regarding the login issue/error encountered. Here's the link for your convenience: https://www.arcgames.com/en/forums/startrekonline#/categories/tribble
. I have also taken note of this matter. Should you need assistance with anything else, please feel free to reach out to us again.
We appreciate your patience and understanding.
Perfect World Entertainment
Customer By CSS Web () (04/12/2018 03:47 PM)
ok I have tried everything you told me to even tried on a different computer and I still get the message (Unable to start game client: The operation identifier is not valid.)
Response By Email (Cyrelm) (04/12/2018 01:53 PM)
Thank you for contacting us.
Sorry to hear about the issues accessing the game. Please try to "Verify" the client files by following the short guide we've outlined below:
1. Shutdown your PC and wait for a few minutes before restarting it.
2. Shutdown all non-essential (including browsers, downloaders, instant messengers, gaming related software) applications running on your PC.
3. Launch the game via Arc.
4. Click the "Verify" button located on the lower and left side of the launcher.
At this point, the launcher will manually check each file against the server, and if it finds any discrepancy, it will download the correct file. After this process is completed, please login to the game and test if it is working as intended now.
Thank you for your patience and continued patronage.
Perfect World Entertainment
Customer By CSS Web () (04/12/2018 01:11 PM)
any head way yet??? this is what I get when I try to engage "unable to start game client: The operation identifier is not valid. I am a life time member
Customer By CSS Web () (04/12/2018 12:12 PM)
I am life time and cannot log into tribble
Unable to start game client: The operation identifier is not valid.
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