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Error CE-34878-0

The very first time I got error CE-34878-0 was at Deep Space K-7 while I was renaming a ship. That didn't crash the game and I was able to just continue on.

The second time it happened, I was at Deep Space K-7 rearranging my bank inventory. The game did crash that time and has ever since when raises its ugly head. So yeah, it happened a few more times after that, all at Deep Space K-7 and with the same character. No other character has been in use when the error occurs.

During the recent Mirror Invasion event time period this same character was at Deep Space K-7 again, but this time he was loading into the Federation Border for the Days of Doom queue. This was the first time he got stuck and I had to file a support ticket to get him moved out of there, because every time I tried to load him up the game crashed with error CE-34878-0. Haun over at Support suggested that I post here about it after the matter was resolved. I let that slip my mind, unfortunately, but made sure to do it today.

Guess what? It happened again last night. I was at Deep Space K-7 again, where me and a friend usually meet up to do queues, and while I've done Days of Doom a few times since getting unstuck last time, he is now stuck again. Error CE-34878-0 when the game crashed while loading into the Federation Border for Days of Doom. So I filed another support ticket.

I am to the point now that I don't even want to go to Deep Space K-7 anymore or play the Days of Doom queue. I have no idea if they have anything to do with the error or not. It would be good to know if the team responsible for bug fixing are still looking into the error and if they have any more information on the issue to help us from falling into it. Also, it would be good to know if anyone else has, or is still having issues with Error CE-34878-0. And share their experiences with the issue. Like what they were doing while it happened. I am just thankful it's only happened to one character so far.

Comments

  • inferiorityinferiority Member Posts: 4,719 Arc User
    Error CE-34878-0 suggests a possible corruption within the game/system files.

    If it's in the system files, you'll be getting that error in every game & you should backup your save games and other data before re-initialising your PS4 back to its default state.

    If it's just happening in STO, deleting the game and redownloading it should fix the issue.
    - - - - I n f e r i o r i t y - C o m p l e x - - - - - - - - - - - - - - - - - - - - - - - - - -
    Everyone has a better name and Youtube Channel than me...  :/
  • victornite1976victornite1976 Member Posts: 43 Arc User
    Indeed, it seems to be just STO and more disturbing, just with that one character. Also, it's the first time it has happened since that character got stuck the last time. I have been playing other characters without issue. Still, reinstalling the game might not be a bad idea. If it still happens, I may end up having to re-initialize the system. Thanks for the feedback.
  • spiritbornspiritborn Member Posts: 4,435 Arc User
    Indeed, it seems to be just STO and more disturbing, just with that one character. Also, it's the first time it has happened since that character got stuck the last time. I have been playing other characters without issue. Still, reinstalling the game might not be a bad idea. If it still happens, I may end up having to re-initialize the system. Thanks for the feedback.

    I'm not 100% sure how things work with PS4 but it's possible that some files in your system related to that character have been corrupted and thus you keep getting the error.
  • victornite1976victornite1976 Member Posts: 43 Arc User
    spiritborn wrote: »
    Indeed, it seems to be just STO and more disturbing, just with that one character. Also, it's the first time it has happened since that character got stuck the last time. I have been playing other characters without issue. Still, reinstalling the game might not be a bad idea. If it still happens, I may end up having to re-initialize the system. Thanks for the feedback.

    I'm not 100% sure how things work with PS4 but it's possible that some files in your system related to that character have been corrupted and thus you keep getting the error.

    Well that's not cool if that is the case. I put a lot time into that character, not to mention the ZEN I spent to unlock ship slots, and the Lobi I've spent. But aren't characters saved online and not on the system?
  • tmghost7729#8985 tmghost7729 Member Posts: 455 Arc User
    Just reinstall the game. That should fix it.
  • victornite1976victornite1976 Member Posts: 43 Arc User
    Just reinstall the game. That should fix it.

    I'll try that as soon as they get my character unstuck :smile:
  • spiritbornspiritborn Member Posts: 4,435 Arc User
    spiritborn wrote: »
    Indeed, it seems to be just STO and more disturbing, just with that one character. Also, it's the first time it has happened since that character got stuck the last time. I have been playing other characters without issue. Still, reinstalling the game might not be a bad idea. If it still happens, I may end up having to re-initialize the system. Thanks for the feedback.

    I'm not 100% sure how things work with PS4 but it's possible that some files in your system related to that character have been corrupted and thus you keep getting the error.

    Well that's not cool if that is the case. I put a lot time into that character, not to mention the ZEN I spent to unlock ship slots, and the Lobi I've spent. But aren't characters saved online and not on the system?
    character data is but not all files related to characters (for example model data is stored on your system, the character data just tells what models to use).
  • inferiorityinferiority Member Posts: 4,719 Arc User
    But aren't characters saved online and not on the system?
    Indeed - you can safely remove the game and the corresponding save data from your PS4 as the game will download all your character data when you next log in (after re-installing).
    - - - - I n f e r i o r i t y - C o m p l e x - - - - - - - - - - - - - - - - - - - - - - - - - -
    Everyone has a better name and Youtube Channel than me...  :/
  • victornite1976victornite1976 Member Posts: 43 Arc User
    After discussing the matter with Arc Support, they suggested I wait to re-install the game at this time. Those response for the bug fixes are aware of the error and are working on a way to fix it. I was told to keep my eyes on the forums for updates. Which I will do. I do appreciate all the feedback and if it helped someone else along way, great. For now it looks like I should avoid doing queues from K-7 and avoid Days of Doom, as these things seem to be related in the matter.
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