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Computer Freezes and has to be hard crashed!
fred26291
Member Posts: 1,265 Arc User
april 1 i had an issue getting into star trek online, after finally getting in, every time i shut down the game the computer locks up and i have to pull the power cord and the battery, windows locks up sooo badly that nothing works, this continued for a week. have conducted virus and malware scans none have been usefull. in the last 5 days i have uninstalled the game completely and prior to that the first week of april i had uninstalled and reinstalled the game as a possible solution, none have helped.
although windows appears to be running smoothly since i removed star trek online i have noted where some of the programs get sluggish from time to time which didnt begin till i had to hard crash my computer. anyone have any suggestions besides reinstall windows 10 which is on the schedule for as soon as i have time. starting in safe mode AND doing a force verify after installing the 2nd time was also done, with no success.
any help anyone could give me would be much appreciated, 2 yrs of work on this game i dont wanna throw it away cause the game all of a sudden blows up my machine after an update on the 30th of march.
although windows appears to be running smoothly since i removed star trek online i have noted where some of the programs get sluggish from time to time which didnt begin till i had to hard crash my computer. anyone have any suggestions besides reinstall windows 10 which is on the schedule for as soon as i have time. starting in safe mode AND doing a force verify after installing the 2nd time was also done, with no success.
any help anyone could give me would be much appreciated, 2 yrs of work on this game i dont wanna throw it away cause the game all of a sudden blows up my machine after an update on the 30th of march.
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Just did a run through and it's not the direct x as far as I can see, did a restore and that solved our issue but malware fighter did pick up a weird name of Net command. Will keep updating as I go through this.
i have noticed that there is an issue with windows resetting after ending programs, both internet or normal.
in fact i have noted where some days i go right in and its fine, or it lags something awfull. both starting or stopping the program, however, it is not nearly as bad as it was when star trek terminated, after that it was like 30 to an hour. soon i will be installing windows again from the restore drive, and see what happens.
yes i am using a laptop it is less than 2 yrs old, with an intel 5500 graphics card, i 5 processor and 8 gb ram.
and, i have been using star trek online for like 2 yrs, even thru them turning off direct x 9, i managed to fix that defect also cause then the game wouldnt load at all. so once that was fixed, it worked ok since february and all of a sudden april 1 everything went nuts. following fridays update. and it ran fine friday, it didnt blow up till saturday.
i go into my web browser and page loads lag something awfull. i reboot my machine and its back to normal.
what could the game be effecting thats causing this? i am out of ideas. and yes i did update all the drivers after reinstalling windows 10. it is on a toshiba laptop. i have friends who are on diff laptops and there still going fine. apparently whatevers wrong is only effecting certain computers/brands.
the avast anti virus game mode was TRIBBLE with the settings in my computer and after the game exits it wasnt undoing it quite as much as it should and all it did was foul up my computer so it laggged something awfull till i rebooted the computer.