april 1 i had an issue getting into star trek online, after finally getting in, every time i shut down the game the computer locks up and i have to pull the power cord and the battery, windows locks up sooo badly that nothing works, this continued for a week. have conducted virus and malware scans none have been usefull. in the last 5 days i have uninstalled the game completely and prior to that the first week of april i had uninstalled and reinstalled the game as a possible solution, none have helped.
although windows appears to be running smoothly since i removed star trek online i have noted where some of the programs get sluggish from time to time which didnt begin till i had to hard crash my computer. anyone have any suggestions besides reinstall windows 10 which is on the schedule for as soon as i have time. starting in safe mode AND doing a force verify after installing the 2nd time was also done, with no success.
any help anyone could give me would be much appreciated, 2 yrs of work on this game i dont wanna throw it away cause the game all of a sudden blows up my machine after an update on the 30th of march.