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AOY toon unable to equip kits since kit revamp

innuwarriorinnuwarrior Member Posts: 305 Arc User
edited December 2016 in PC Gameplay Bug Reports
Here is an bug which has been reported and yet nothing been done yet, I can't use any kit on my AOY toon. I can use all modules, except 23c photon grenade which equips fine but won't go in tray. CAN WE HOPE FOR A BUG FIX SOON, this is getting real annoying and since I'd like to use romulan navy ground set with ALL 3 pieces.

It would be nice to hear from a dev that would say, yes we're looking into it and actually fix it.......

By the way I know this has been reported and all but I, and I'm sure others, feel ignored in this. You put a new system into place, please fix it before adding other s**t.
Jamal : Tactical space specialist. USS Bug Warrior and many others
E'Mc2 : Science Reman torp T'Varo, deadly annoyance :P
Kunmal: Tactical fed Klingon, ground specialist, USS Kanewaga
Ka -tet Tier 5 fleet fully completed Starbase and fleet property
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    innuwarriorinnuwarrior Member Posts: 305 Arc User
    Ok new patch and the bug isn't fixed yet. Really could the dev fix this and I mean really fix it. This is getting ridiculous, I'm getting to the point where a kit would be usefull to do end game content but no can't use them and no fix over the horizon yet.

    PLEASE FIX YOUR MESS
    Jamal : Tactical space specialist. USS Bug Warrior and many others
    E'Mc2 : Science Reman torp T'Varo, deadly annoyance :P
    Kunmal: Tactical fed Klingon, ground specialist, USS Kanewaga
    Ka -tet Tier 5 fleet fully completed Starbase and fleet property
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    valusolusvalusolus Member Posts: 19 Arc User
    Same issue here. Ticket opened a while ago, no resolution yet.

    Now there's a new issue in addition to dud kit frame - upgraded 23c module stopped working - it can't be added to the action bar, so it can't be activated. Please note that the module worked up until the upgrades.

    These are issues that seriously affect gameplay. Not to mention that it took a fair bit of dilithium to complete those upgrades.

    Hopefully, if enough of us report the problem and keep these threads alive, someone will fix it.
    tumblr_n551o9hW5W1tzixowo1_500.gif

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    innuwarriorinnuwarrior Member Posts: 305 Arc User
    I also posted on Reddit since posting here doesn't seem to do anything. I found out you can drag the black box out of the kit but it goes right back in. When you click to equip it says "Can't remove item from this slot".

    I just wish someone at Cryptic would do something about it. As it is I think the only something will happens is if enough people b*tch and moan about it, otherwise we won't get anything from them.

    Come on dev fix what you broke
    Jamal : Tactical space specialist. USS Bug Warrior and many others
    E'Mc2 : Science Reman torp T'Varo, deadly annoyance :P
    Kunmal: Tactical fed Klingon, ground specialist, USS Kanewaga
    Ka -tet Tier 5 fleet fully completed Starbase and fleet property
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    stormstryke2stormstryke2 Member Posts: 252 Arc User
    Same issue. And bug reported.
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    valusolusvalusolus Member Posts: 19 Arc User
    Did anyone get a response? This is a pretty crippling issue as it seriously affects qround ques.
    It's been a couple of weeks since I opened the ticket.

    At this point, I'd create another char and just level him up again, but I have a Kelvin Lockbox ship bound to this toon :(
    tumblr_n551o9hW5W1tzixowo1_500.gif

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    thehnthehn Member Posts: 83 Arc User
    The only responses I have gotten to the kit issue over the last 2 months is that, "they are aware of the issue".
    I have never been able to equip a kit on my AoY Tac toon I made 2.5 months ago.
    Modules no problem but never a kit.
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    madeyejudemadeyejude Member Posts: 24 Arc User
    edited December 2016
    I second that, I have reported this a while ago and got the same response, now nothing.
    I have a kit invisible slotted to 3 AoY and cant change them or unequip them.
    Also there are still invisible items in my mail. I cant delete those, cant take the item out of it, and by now cant tell which item it actually is in my mails, since I have several toons affected. My take is, its a kit return from exchange.

    Any note on this and when this will be a topic in the bug fixes?
    Since its not even mentioned in the known issues and I know at least a few players in our fleet with the same problem but wont post this here..
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    thehnthehn Member Posts: 83 Arc User
    @ambassadorkael#6946
    Is there any chance we could get an update on this?
    It seems to be fairly widespread and yet we are getting no info.
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    vylaravylara Member Posts: 50 Arc User
    Since the Artifacts update I have 3 characters that have a blank kit slot (although I seem to be able to slot modules?) My other characters have no issue.
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    vylaravylara Member Posts: 50 Arc User
    I've heard that the devs are looking at this issue.
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    sadwasp#1751 sadwasp Member Posts: 23 Arc User
    edited December 2016
    vylara wrote: »
    I've heard that the devs are looking at this issue.

    Can you elaborate on what you've heard and from where ?

    So far I've had no response to my bug reports, nor have I seen the issue even once among the "known issues" list that they put out with bug fixes list .
    I don't understand how they can let something like this go on for so long , especially for their touted latest "expansion" .
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    vylaravylara Member Posts: 50 Arc User
    vylara wrote: »
    I've heard that the devs are looking at this issue.

    Can you elaborate on what you've heard and from where ?

    So far I've had no response to my bug reports, nor have I seen the issue even once among the "known issues" list that they put out with bug fixes list .
    I don't understand how they can let something like this go on for so long , especially for their touted latest "expansion" .

    It's not much, I asked Laughing Trendy on twitter and she said the devs are working on it.
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    vylaravylara Member Posts: 50 Arc User
    edited December 2016
    I don't know if this will help others but I managed to get kits & modules back on two of the three affected characters (I haven't tried the third yet).

    Please note that the bug is not fixed, but this may get the kit & modules back for some situations. This is just a workaround.

    http://www.arcgames.com/en/forums/startrekonline#/discussion/1226088/missing-kits-try-this-workaround/p1
    Post edited by vylara on
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    rndfluctuation#1470 rndfluctuation Member Posts: 813 Arc User
    edited December 2016
    Note that the bug is allegedly NOT fixed for starter kits. If you had a starter kit frame equipped you have a non usable non visible (almost) kit frame with NON USABLE KIT FRAME SLOT.

    If you had the standard starter kit frame on your inventory/bank, you will instead have a non usable inventory or bank SLOT, accordingly. (ofc you can't use that kit frame anymore, but now it disables the slot it was in on 25/10.)

    This issue is not solved by the workaround.
    The reason AoY toon seem to be more affected seems to be them being nostalgic about their kit frame and saving those, and/or being relatively new. (this before speaking of an upgraded module hotbaring inability issue. I am relating here to the frame kit issue itself)

    P.S.
    If you are purely affected by kit frame issue still (in a way that no workaround works) and after char was updated, you will probably have your modules on inventory/overflow bag, usable for you. But the slot your kit frame was in, will be totally useless (as well as the kit frame). I am unsure though.

    EDIT: To avoid misunderstanding as happened before regarding this post, I newly add that characters created AFTER 25/10 patch are probably FINE.
    Post edited by rndfluctuation#1470 on
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    innuwarriorinnuwarrior Member Posts: 305 Arc User
    vylara wrote: »
    I don't know if this will help others but I managed to get kits & modules back on two of the three affected characters (I haven't tried the third yet).

    http://www.arcgames.com/en/forums/startrekonline#/discussion/1226088/missing-kits-try-this-workaround/p1

    Tried and it didn't change a thing. Kit slot still unusable.
    Jamal : Tactical space specialist. USS Bug Warrior and many others
    E'Mc2 : Science Reman torp T'Varo, deadly annoyance :P
    Kunmal: Tactical fed Klingon, ground specialist, USS Kanewaga
    Ka -tet Tier 5 fleet fully completed Starbase and fleet property
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    vylaravylara Member Posts: 50 Arc User
    @rndflactuation, so from what you're saying new characters are basically stuck with a locked broken kit. Not good.
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    rndfluctuation#1470 rndfluctuation Member Posts: 813 Arc User
    edited December 2016
    vylara wrote: »
    @rndflactuation, so from what you're saying new characters are basically stuck with a locked broken kit. Not good.

    @vylara No. I was told characters created AFTER the 25/10 patch are allegedly NOT AFFECTED by this kit frame bug.
    Added a note in my older post in order to clarify.


    The bug exist though for older characters which had their starter kit frame still when the 25/10 patch applied. Those were more likely to be AoY characters or characters which WERE new at 25/10, it seems. Sorry for misunderstanding.

    I wanted to make clear that the real kit frame bug STILL EXISTS and nothing was changed for those who already had their char updated. This workaround is great when you are not affected by the bug and only not updated yet (most knowingly affected characters already tried that and more though), but it's important for us to have this bug fixed and I don't want to mislead anybody, especially management/support/developers etc, into thinking it was fixed. Hence my note.

    Redirecting to the bug report topic itself, note that the bug STILL PRESENTS http://forum.arcgames.com/startrekonline/discussion/1224013/standard-issue-kit-frames-replaced-by-blank-items
    Post edited by rndfluctuation#1470 on
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    rndfluctuation#1470 rndfluctuation Member Posts: 813 Arc User
    edited December 2016
    BTW, which kit frame do you have which the workaround worked on it so late (10-11/12)?
    Did you play it reasonably/tried workarounds mentioned before that since 25/10 before the 10-11/12?
    Did you have your modules already usable and back to inventory/overflow bag BEFORE you used the workaround on 10-11/12?

    Sorry, asking to understand what's happened/changed, if anything, as nothing was changed for my affected characters (which already tried before many things/workarounds etc to try to get the kit frame back, to no avail).

    Edit to clarify: I am not a pro/support person, just a player like you, who wants to understand what's happened.
    Post edited by rndfluctuation#1470 on
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    sadwasp#1751 sadwasp Member Posts: 23 Arc User
    vylara wrote: »
    I don't know if this will help others but I managed to get kits & modules back on two of the three affected characters (I haven't tried the third yet).

    Please note that the bug is not fixed, but this may get the kit & modules back for some situations. This is just a workaround.

    http://www.arcgames.com/en/forums/startrekonline#/discussion/1226088/missing-kits-try-this-workaround/p1

    Yeah , tried this and nada.
    AoY Tac toon still has her 1st Kit (stuck & invisible) from when she was created .

    But thanks for trying ! :)
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    vylaravylara Member Posts: 50 Arc User
    @sadwasp, sadly it looks like 1st kit characters created between a certain time frame have this bug with extra special bad sauce. :(
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    rndfluctuation#1470 rndfluctuation Member Posts: 813 Arc User
    edited December 2016
    vylara wrote: »
    @sadwasp, sadly it looks like 1st kit characters created between a certain time frame have this bug with extra special bad sauce. :(

    Allegedly ANY character created before 25/10's patch which had still its beginner's kit frame while that patch applied.

    (It's mostly those who were new at 25/10, or specifically AoY who were not so old and also tended to be more nostalgic about their starter kit frame, but not only those who were new then, and not all of those mentioned in this paragraph had that kit frame then.)
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    majorhalcyonmajorhalcyon Member Posts: 199 Arc User
    New day, new tribble patch: still no mention of this *game breaking* bug...

    @coldsnapped , can we *please* get some word on what's going on with this? At least we can still equip modules, but missing out on the bonuses in the frames is a downer.
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    innuwarriorinnuwarrior Member Posts: 305 Arc User
    edited December 2016
    Ok, new patch, not fixed yet. Does anyone from craptic could comment on that, will it be fixed soon? Or is there a piece of clothing not quite visually correct that need to be fix yet. This is getting long in the tooth, many are stuck with this and not even a word? Come on you broke it, fix it already.
    Jamal : Tactical space specialist. USS Bug Warrior and many others
    E'Mc2 : Science Reman torp T'Varo, deadly annoyance :P
    Kunmal: Tactical fed Klingon, ground specialist, USS Kanewaga
    Ka -tet Tier 5 fleet fully completed Starbase and fleet property
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    majorhalcyonmajorhalcyon Member Posts: 199 Arc User
    Ok, *slight* bit of hope here: in the new Tribble patch thread here, crypticspartan has this to say:

    Other issues mentioned here are being looked into or have fixes on the way.

    Hopefully, this means soon™...
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    innuwarriorinnuwarrior Member Posts: 305 Arc User
    Ok, *slight* bit of hope here: in the new Tribble patch thread here, crypticspartan has this to say:

    Other issues mentioned here are being looked into or have fixes on the way.

    Hopefully, this means soon™...

    Hopefully that mean this bug will finally be crushed.
    Jamal : Tactical space specialist. USS Bug Warrior and many others
    E'Mc2 : Science Reman torp T'Varo, deadly annoyance :P
    Kunmal: Tactical fed Klingon, ground specialist, USS Kanewaga
    Ka -tet Tier 5 fleet fully completed Starbase and fleet property
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    rndfluctuation#1470 rndfluctuation Member Posts: 813 Arc User
    edited December 2016
    Just adding a note here as I saw this specific topic was being linked from other and as I don't want this to be overlooked; no reply for this specific post on this specific topic needed* and no new info here which was not mentioned elsewhere, just a clarification/summarizing for those who arrive by link specifically to this topic.

    The subject name is a bit misleading as it's NOT exclusive to AoY.

    The real issue discussed is not a temporary update issue only; not affected by a workaround including a command, but a real bug still presents, (not fixed in 3/11) and it seems at least any and ALL characters who were still owning/caring their starter kit frame in 25/10 during the patching in any (kit frame/bank/inventory/possibly mail) slot are affected still, having the kit frame black and unusable and that slot totally disabled.

    P.S.
    Like others above I do hope this issue is looked upon, in my eyes it's critical.
    *We do wish more feedback (in other topic) on this regard.
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    valusolusvalusolus Member Posts: 19 Arc User
    I, too, feel that the issue is critical. Affected characters are severely handicapped.

    After 2 months I feel that there truly needs to be a resolution....this is not a reasonable troubleshooting time frame for a gamebreaking issue.

    Support could just delete those starter kit frames from affected characters, so as to free up the kit slot.

    tumblr_n551o9hW5W1tzixowo1_500.gif

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    shodinreepr#3582 shodinreepr Member Posts: 6 Arc User
    I have the same exact issue with a starter science kit that has become a non removable blank box since October patch, there are several threads here, on steam sto forum and apparently reddit. What is going on? Is the game being abandoned?
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    ltminnsltminns Member Posts: 12,569 Arc User
    Are these new TOS Characters created recently or when the Temporal Recruitment Event was running and into August?

    If the latter and these Characters were a few months old when the they did the Kit Revamp 2.0, why were they still using the Starter Kits?
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
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