engineering Kits

seffo9991 · November 2016

Hi
I have a lvl 60 starfleet engineer who cannot use the engineering kits he picks up.
I am a PC player, I play everyday for at least 4 hours on my characters.
I have 2 tactical and 1 science characters who can use there kits just not my engineer.
Is it a bug or something? anyone else having this problem? and will it be rectified soon?

strathkin · November 2016

Seems to be a known issue issue others have posted about since Oct 25th. Seems mostly limited to basic Kit Type's of Engineering Kit, Science Kit or Tactical KIT or others having not upgraded properly; still shows the slot as blank (possibly hidden from view) preventing new kits from being equiped. TRY hovering your mouse over the blank Kit Space to see if any text or abilties come into view, see if you can click or interact with any KIT options & if so TRY changing map instances on ground maps 2 or 3 times.

I know a Vulcan Science Officer in our fleet who created a AoY toon a few weeks ago and hasn't been able to load kit's since the Oct 25th update. She's played for over 3 weeks unable to equip a KIT, and fallen in love with the new toon since having created her.

Another Romulan Tactical officer obtained his Kit from Gasko Blues upgrading it progessively as his toon increased in level and not had it reappear in the Kit slot.

I read a post talking about not able to equip INTEL Kit Module after the update despite having 14 SPEC points in Intel as green/uncommon kit modules are enabled at 13 in the specialization.

I've noticed Intel or Command Kit Modules can't be upgraded to XIV Ultra, can't even be upgraded beyond XII Very Rare as they come from the DIL STORE.

The issue is familar to Crytpic & hopefully we'll see a patch in the short to immediate future.
Please save the sweet Vulcan Science officer, Romulans & others with similar issues!

innuwarrior · November 2016

I have the same problem with my new tactical temporal toon. No matter what the kit is (tactical kit of course), what level it is (mk 11 or mk xii and everything in between) and what rarity they are, they just wont equip. I have a few modules that don't work too, they go into the slot but I can't put them into my tray.

I hope they will fix this soon

strathkin · November 2016

The fact that your able to load kit modules but not EQUIP to your power tray is more concerning. I hope we'll see many KIT issues identified in this or other threads soon.

rndfluctuation · November 2016

This post is a very selective reply which does NOT address/fixes the OP's issue but had to be added in my opinion as a minor secondary comment - SPEC KIT MODULE (the reason I use many words for things which could be ideally explained shortly is only not being good in words):

Specialty (intelligence/command/temporal etc) kit modules from spec points unlocks bought from dilithium store are meant to be non upgrade-able. This was probably planned partially in order to not defeat the point of earning that spec's points for a higher level unlocks (until highest level - purple? unlock is achieved) -A long term advance*.

Note that once you have the higher unlock, you can buy a higher level spec kit with a few "k's" of dilithium. Which also makes the old spec kit unusable, if you chose to buy a low one and then buy a higher one when got a new unlock, but the cost is not high, you could chose to use it meanwhile, and the quality is shown for you on buying so you can decide what is the best practice for you.

P.S.
*Some purple/other quality kits, like spec kit modules, are declared in notes as non upgrade-able (even for their highest unlock level)

rndfluctuation · November 2016

strathkin wrote: »

The fact that your able to load kit modules but not EQUIP to your power tray is more concerning. I hope we'll see many KIT issues identified in this or other threads soon.

I hope so too, and totally agree, and while being a "newbie" and affected by this, I would do my best to help solve the issue IN GENERAL, though lost some optimism in that regard. (I would be very glad if it fixed but I won't hold my breath too long for that.)

At least I hope my bug report in this regard would be addressed even if I could not write it accurately and even if couldn't attach any screenshot or refer to any support ticket (as those options were non inteructable for me as well as the issue search option which didn't seem to work for me so well somehow) -tried to fix this (my mess) by adding info as I could in relevant topic/possibly an updated support ticket yesterday, but unsure it will be used well or that I could do it well/appropriately.

rndfluctuation · November 2016

@strathkin I think I realized something. No idea if it would help your Vulcan Sci AoY but I did realized "what's most likely happened", in general and not by detail/reason and non accurately.

That Vulcan Sci AoY has her STARTER (23c sci in this case) kit FRAME slotted in her kit frame slot. Since 25/10 her STARTER kit FRAME lost all its functionality (possibly as needed slots/"places" within kit frame were not handled in kit frame anymore but set to 5 for all, and possibly as that STARTER kit FRAME had no passive and nothing useful left on it) and somehow diminished into a useless "blackened" item which COULD NOT BE USED OR REMOVED FROM THE SLOT IT WAS IN, in this case KIT FRAME SLOT (for others it could happen in bank/inventory or kit frame slot like your friend) practically disabling any use of it (slot occupied with unusable unmovable unreplaceable undeletable useless item now and can not work)

Reported this issue yesterday regarding same kit frame to support (Emmet Brown, Vulcan Sci AoY level 60 on Holodeck, starter 23c science frame, though it's stuck in the bank in my case. This happens with OTHER starter frames too (also reported on same ticket that same happened for Patch-E 23c eng frame, but it seems to be more general for starter frames and I noted that too.))

Sometimes issues are reported on forum/otherwise (I found out my issue was reported before on the forum, AFTER I made the bug report (yes, I searched first it's not always easy to find) but some people and me partially too, were not aware it was) yet "connecting the dots" is not always trivial. Note that this is THE SAME as missing bank slots/inventory slot/kit frame slot issue - old/starter/other non standard maybe kit frame became unusable in kit revamp and stuck the slot.

P.S.
Any allegedly "non friendly"/attacking etc looking post I made regarding bugs to you, was an accident due to my problems with words only. I didn't mean any such so apologize if sometimes it looks like I did, due to badly wording. I always very appreciate your helpful reply! Like others I do comment though from time to time on things said, off course

when I think I have things to add, that is. (sometimes I am wrong in that, too, though)

Ah yes. That other tactical Romulan probably fell under STARTER KIT FRAME issue / blackening similarly, it seems. Same thing in general... though different (starter) frame kit. Sometimes kit frames are stuck in bank sometimes in inventory and sometimes in kit frame slot - those are different faces of the same issue.

Also, see for example TRIBBLE 9th of Nov (same as currently in Holodeck?) release note comment by roebotsixtyfive on http://forum.arcgames.com/startrekonline/discussion/comment/13103709/#Comment_13103709 , he reported some topics nicely also regarding hotbar/slotting, also others reported starter kit being notorious in causing that, but NOT the sole frame kit to cause that (there were other bugged kit frame too). And no, it's not fixed I only try to say the hotabr issue and starter kit issue and generally kit getting degenerated blackened and taking the slot it was in on 25/10 making it unusable, all should be known and info should be collaborated somehow, and that roebotsixtyfive could report in a way I never could, which could be helpful to see/notice.

rndfluctuation · November 2016

To the OP. though I can't help you, I can say what which probably happened is that you've got a kit frame which after the kit revamp went unusable, be it a starter kit or other old/unusual kit frame (possibly without passives initially so rendered useless by the revamp at 25/10), being "stuck" as non useful as it is there hence blocking your kit frame SLOT from being used.

This issue was reported and seemingly is now known, and was known not to be fixed for the 3/11 patch too.
I have this issue too on one of my characters (Omirnel, level 34 Eng Ferengi) and like you, hope it will be fixed one day!

rndfluctuation · November 2016

Another side note which would not help the OP but maybe should be put here.

You can rapidly identify affected bank/inventory slots which became unusuable by occupying a frame kit becoming degenerated/blackened by the kit revamp (at 25/10) by the missing slots (in which the unusable kit frame was on at the 25/10) being:

1. Unusable (off course) on ground, for example even on a ground bank map. (So you can't move/delete/replace/remove or take/deposit or equip anything from/to the affected kit frame/bank/inv slot) "you can't remove anything from this slot" in case trying to equip/remove things from a bugged kit frame slot with a blackened degenerated kit frame. If kit frame slot is affected, you can't bind "bind on equip" (char or acc) kit frames you should be able to normally use.

2. If it's bank/inventory slots: NOT showing a gray corner at the upper left side UNLIKE usable bank/inventory slot

3. On right click, showing info box unlike inventory/bank normal empty slots, but showing no info (for bank/inv slots which were stuck) or empty info box possibly (for a kit frame slot which is stuck by an unusable kit frame which went blackened/degenerated

4. There is seemingly a slight color difference between an empty bank / inventory slot ("black" but slightly toward red/brown, and as said with a gray corner) and a slot stuck by an unusable degenerated blackened kit (very dark but slightly toward blue/gray)

BTW, 1-2(3) are the ways I checked rapidly which of my chars were affected, detecting two I newly was aware to then, and reporting those. Now they know so no report needed probably. Only probably a collaborative work of devs to connect the dots and hopefully fix it one day.

I am sorry for using many words and posts, can't be eloquent but thought it was important to put info here while a bug hunter reads and tries to help with things.

innuwarrior · November 2016

rndflactuation wrote: »

To the OP. though I can't help you, I can say what which probably happened is that you've got a kit frame which after the kit revamp went unusable, be it a starter kit or other old/unusual kit frame (possibly without passives initially so rendered useless by the revamp at 25/10), being "stuck" as non useful as it is there hence blocking your kit frame SLOT from being used.

This issue was reported and seemingly is now known, and was known not to be fixed for the 3/11 patch too.
I have this issue too on one of my characters (Omirnel, level 34 Eng Ferengi) and like you, hope it will be fixed one day!

If the op has the same problem as I do. NO KIT works, be it the original one or any other kit I got since.

rndfluctuation · November 2016

innuwarrior wrote: »

rndflactuation wrote: »

To the OP. though I can't help you, I can say what which probably happened is that you've got a kit frame which after the kit revamp went unusable, be it a starter kit or other old/unusual kit frame (possibly without passives initially so rendered useless by the revamp at 25/10), being "stuck" as non useful as it is there hence blocking your kit frame SLOT from being used.

This issue was reported and seemingly is now known, and was known not to be fixed for the 3/11 patch too.
I have this issue too on one of my characters (Omirnel, level 34 Eng Ferengi) and like you, hope it will be fixed one day!

If the op has the same problem as I do. NO KIT works, be it the original one or any other kit I got since.

EXACTLY. I apologize my words weren't clear enough. What which happened is ONE kit frame was degenerated/blackening/becoming STUCK and useless on KIT FRAME SLOT, making the WHOLE kit frame slot UNUSABLE for ANY kit frame.

Which in your case means you can not use ANY KIT FRAME until the issue is solved as your kit frame SLOT was affected, "stuck" by the degenerated, black holed kit frame.

This exactly happened to my character Omirnel (NON AoY Ferengi 34 Eng with a garbage low level unknown kit, possibly without passives, possibly a starter kit) and this is a "private case" of a broader issue of kit frame becoming "black", TOTALLY UNUSABLE, non delete-able, non removable, non discard-able, unmovable, non replaceable. You can't put anything in the affected slot or use the slot or any item in it until the issue is solved. A similar issue on a different manifestation happened to Patch-e/Emmett Brown for starter kit in bank slot (by a starter kit frame blackened). For other players it happened to inventory slots. BTW, I would wish to merge black slots issue with kit frame issues being unusable even after 3/11 as it has the same elementary cause -an old/starter kit frame become unusable and blocking the slot it was on 25/10- with a different manifestation. This is regarding black slots: http://www.arcgames.com/en/forums/startrekonline#/discussion/1224252/item-in-my-bank-has-lost-all-info-and-is-black-box

rndfluctuation · November 2016

The following link is regarding bank slot, but the same effect happens on this topic for KIT FRAME SLOT becoming unusable.

Just found out this official Holodeck bug report I think this is the place to comment more? -trying to redirect
NOTE THAT THE BUG PRESENTS AS OF NOW and AFTER 3/11 PATCH

http://www.arcgames.com/en/forums/startrekonline#/discussion/1224013/standard-issue-kit-frames-replaced-by-blank-items

seffo9991 · December 2016

are temporal agents only allowed to use temporal kits?

rndfluctuation · December 2016

seffo9991 wrote: »

are temporal agents only allowed to use temporal kits?

No, we were speaking of some bugs here. Agents allowed to specialize in any specialization (and chose their carrier/class on creation like any other character).

Using specialization kit modules in green/blue/purple quality are unlocks though, which depend on how many points you spent in a specialization. This is a concern which start matter only at level 50/51+ though.

P.S.
If you encounter an issue which doesn't allow you, it could be a problem off course (I am not aware of such an issue) and surely you can open a topic in this forum reporting it or contact support etc. Sorry if I misunderstood what you meant.

And welcome if you are new

shodinreepr · January 2017

I have the same thing happen to my science starter kit. It now has become an un-removable blank box in which no other kit can be slotted. It has been that way since October and support ticket issued in December. So many threads here with the same issue for so long, outragous!

seffo9991 · January 2017

lol just through 5 good kits for my engineer in the recycle bin as if i cannot use them they of no use to me, just taking up valuable space.

rndfluctuation · January 2017

seffo9991 wrote: »

lol just through 5 good kits for my engineer in the recycle bin as if i cannot use them they of no use to me, just taking up valuable space.

Too late for those 5 kit frames if I understood correctly, but maybe not for others - please don't through those away.
I am sorry I didn't understand in time you were having a (starter's/tutorial's?) kit frame bug probably or other bug.

You are SUPPOSED to be able to use any kit frame for your right carrier (engineer if you are an engineer for example) or universal which match your level, and once putting enough spec points at a specialization you can also use any specialization kit module too, matching for your current specific specialization unlock level (green/blue/purple etc) off course. You can't upgrade specialization modules and this is the intended behavior.

You may suffer a bug though - can't equip ANY kit frame module if a starter kit frame was "stuck" on this kit frame slot, looking empty yet disabling the slot from being used, or, for example my eng AoY char can not hotbar its 23c module once it upgraded. It's not intended to be this way but it's so for some due to some bug. Keep those kit frames/module, it can be fixed later! As for kit frames - for current (new) kit frames which you can see, the disabled kit frame slot (stuck with an old degraded looking empty kit frame allegedly) is your problem, not the new kit frame themselves. And you will not be able to equip ANY kit frame if your kit frame slot became disabled, until the devs will fix the issue.

engineering Kits

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